Manager Executive Assistant

*

ANÈL SMIT

● B.Com Communications Management ●

Mobile: 082-***-****

E-mail: *******@*****.***

Executive Summary

I am an accomplished, knowledgeable and versatile Administrative Management Professional, offering 19 years’ extensive experience. My diverse skill set covers Personal Assistance, Office Management, Accounts Payable, Accounts Receivable, Procurement, Event Co-ordination and excellent communication and time management. I consider myself a dedicated and goal orientated individual, who always strive to deliver more than expected. I am known for building strong working relationships and I am committed to being a confident and respected member in my environment.

Career History

PROCUREMENT ASISTANT at MMED Distribution from October 2019 Managing and coordinating the following key areas:

Ordering in of new stock

Balancing stock levels

Liaising with Suppliers

Liaising with Customers

Daily statistical data to management

RECEPTION SUPERVISOR at Lenmed Health Randfontein Private Hospital, Augustus 2018 to June 2019 Managing and coordinating the following key areas:

Managing of 15 reception clerks

Managing of shifts

Ensuring excellent customer service at all times

Checking of daily work of all clerks

2

Training on new processes within the department

Computer Literacy training

Meetings to communicate any changes from Management to be implemented

Upkeep and ensuring that all electronic equipment is functioning

Disciplinary actions

Stand in as reception clerk

Ensuring that all authorisations have been done

Daily statistical data to management

Draw up of daily theatre list, and ensuring all authorisations have been obtained Reasons for leaving: Seeking new career oppurtunities PERSONAL ASSISTANT TO HOSPITAL MANAGER, NURSING MANAGER AND FINANCIAL MANAGER at Lenmed Health Randfontein Private Hospital, June 2013 to November 2014 and December 2015 to July 2018

Managing and coordinating the following key areas:

Office Management

Customer Liaisons Officer

Organising and maintaining of diaries

Taking and typing of Minutes for HOD, M&M, Manco, and Ops meeting

Organising and attending meetings

Event Planning, like launches, and Doctors functions

Ensuring office has enough stationary and consumables needed

Managing meetings in the Boardroom, making sure visitors are taken care of

Management of Stores, including inventory, orders, and logistical planning

Ordering of emergency stationary for new wards done, and nursing documents, and nursing equipment

Ordering of Waste

Daily Statistics to Management

Maintaining of filing for the Hospital Manager

Obtaining renewed HPCSA & MPS for each Doctor practicing on our premises

Arranging travel to pick or drop off any documentation to different offices

Screening phone calls, enquiries and requests for the complete office

Meeting and greeting visitors at all levels of seniority

Dealing with incoming emails, faxes and post, often corresponding on behalf of the Hospital Manager

Producing documents, reports and presentations as needed, not available from Head Office

Liaising with clients, other staff and suppliers

Doing Capex, as well as maintaining calculations

Arranging all telephone cable installations, running and maintaining of any telephone issues

In charge of all telephone changes

Arranging all Internet cable installations, checking and assisting with sorting a number of IT related issues

Managing of Computers through the hospital

Managing and ordering of Medical Equipment for the different wards, checking delivery, and ensuring invoicing sent in for payment, keeping in mind costs – budget available etc.

Creating of forms needed to be implemented by Medical Personnel

Assisting in setting up new Doctors rooms, including orders for furniture and equipment, and ensuring that all their needs are met.

Maintaining Drs Sleeping quarters, as well as Hospital Managers Sleeping Room

Assisting in Checking and clarification of signage

Building and creating of Client Relations, between Doctors, as well as their receptionists

Ensuring that when a new Doctor joins the hospital he has assistance from Theatre as well as all other Departments

Liaising, and completing of forms to Medical Aids for updating of practice details

Liaising with Department of Health with regards to licensing and inspections

Liaising with Board of Healthcare Funders

Monthly operations meeting presentation for COO, from all management levels – working intensively with PowerPoint

Drawing up of weekly call list

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Management of Lecture Room and Boardroom Diaries, as well as assisting with set-up for different meetings

Assisting with Marketing

Assisting with HR related issues

Signing and checking of weekly and monthly Plant hire

Receiving of parcels, envelopes for people not in the office at present

Receiving and sending out Kronos Extracts

Printing and making sure each HOD signs off invoices for Agencies Reasons for leaving: Approached by Management to apply for Reception Supervisor Position RECEPTION SUPERVISOR at Lenmed Health Randfontein Private Hospital, November 2014 to December 2015

Managing and coordinating the following key areas:

Managing of 15 reception clerks

Managing of shifts

Ensuring excellent customer service at all times

Checking of daily work of all clerks

Training on new processes within the department

Computer Literacy training

Meetings to communicate any changes from Management to be implemented

Upkeep and ensuring that all electronic equipment is functioning

Disciplinary actions

Stand in as reception clerk

Ensuring that all authorisations have been done

Daily statistical data to management

Draw up of daily theatre list, and ensuring all authorisations have been obtained Reasons for leaving: Approached by Management to consider coming back as PA for Management CASE MANAGER at Lenmed Health Randfontein Private Hospital, August 2014 Managing and coordinating the following key area:

Case Management of patients in hospital – relief position, as there was no case manager in the hospital

Reason for leaving: I was still Reception Supervisor, and was doing both duties at the same time ACCOUNT RECEIVABLE (DEBTORS ADMINISTRATOR) at Sir Albert Medical Centre (Pharmacy) / Harmony Gold Mining Company Pty Ltd, August 2012 to May 2013 Managing and coordinating the following key areas:

Managing the Rand Mutual Assurance Account

Sending out of invoices to Medical Aids

Posting of payment on both Hospital and Pharmacy Debtors Books Reason for leaving: Career development opportunity PROJECT ADMINISTRATOR: SERVICES IMPROVEMENT PROGRAM at Harmony Gold Mining Company Pty Ltd, September 2011 to August 2012

Managing and coordinating the following key areas:

Create and manage appointments

Manage diaries

Arrange meetings and functions

Taking, typing and distributing of minutes

Compiling and distribution of communiqué

Office Administration

Reason for leaving: Approached by Management to transfer to Sir Albert Medical Pharmacy ACCOUNTS PAYABLE (CREDITORS ADMINISTRATOR) at Sir Albert Medical Centre / Harmony Gold Mining Company Pty Ltd, 2005 to September 2011

Managing and coordinating the following key areas:

Involved in rolling out of the new project regarding the capitation patients for Harmony

Receiving of invoices and patient accounts for payment, along with supporting documents

Checking that invoices adhere to tax

requirements

4

Checking system to see if invoice has not previously been processed on Oracle (Financial System)

Reconciliation of statement with invoices

Checking of employee details on SWIM, as well as admission detail on Proclin for patient accounts from Medical Providers

Checking of tariffs and rates on invoices and patient accounts

Confirming authorisation number per employee for medical services rendered via Digidata Referral Program

Preparation of invoices or patient accounts to be signed off by Management

Processing of all invoices on Oracle

Printing of invoice list, and marking invoices to be paid during selection

Selecting invoices on Oracle for payments to be done

Compiling of payment file (CSV File) for importing to internet banking for electronic transfers

Sending of remittances to all creditors

Handling of any queries regarding accounts and payments Reason for leaving: Approached by Executive Director to move to Services Improvement Programme COORDINATOR at Nutritional Product Range, Phakamisa / Harmony Gold Mining Company Pty Ltd, 2004 to 2005

Reason for leaving: Approached by Management to move to Creditors Department ADMINISTRATION CLERK / CASE MANAGEMENT ASSISTANT at Sir Albert Medical Centre / Harmony Gold Mining Company Pty Ltd, 2001 to 2004

Reason for leaving: Approached by Management to run Phakamisa Product Range Educational Qualifications

Grade 12 National Senior Certificate at Hoërskool Riebeeckrand, 1997 Subjects:

o Afrikaans

o English

o Mathematics

o Science

o Biology

o Computer Science

B.Com Communications Management at University of Pretoria, 2003 Main Subjects:

o Communications Management

o Marketing

o Industrial- and Organizational Psychology

Courses completed:

Microsoft Excel 2000 Intermediate at Damelin Computer School, 2002 The Efficient Receptionist at Arista Training, 2002 ICD-10 Coding System at Arista Training, 2003

Advanced Admission Clerk at Arista Training, 2003

Computer Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

SAP

Proclin

Delta 9

KRONOS

Eyerys

Pos-I-Til

5

Personal Details

Full Names: Anèl Smit

Nationality: South African

Gender: Female

ID Number: 791***-****-** 8

Date of Birth: 11 November 1979

Residential Area: Greenhills

Languages: English and Afrikaans

Marital Status: Single

Drivers’ License: Code 8

Own Transport: Yes

Health: Excellent

References

Jolene Rothman, Lenmed Randfontein Private Hospital – 087-***-**** Leoni Beaurain, Lenmed Randfontein Private Hospital – 082-***-****

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