Paul Madej MSOD, SPHR
847-***-**** • ***** Lansdale St., Huntley, IL 60142 • *****.****@*****.***
SUMMARY
Bilingual Human Resources executive with a proven track record of providing strategic and results-oriented Global HR leadership as part of senior leadership teams in fast-paced services, telecommunications, transportation and manufacturing businesses. Skilled at leading organizational change, restructuring and integration activities to support business goals. Ability to develop HR teams and optimize HR programs and processes to create positive work environments that drive employee performance and engagement that contribute to the improvement of the financial objectives. A Business Generalist who builds trusting relationships while contributing strategic and tactical approaches from the HR perspective.
PROFESSIONAL EXPERIENCE
First Priority Inc, Elgin, IL 2012 - 2019
$20M Animal Pharmaceutical Organization
Human Resources Leader
Hands On leader who manages all aspects of HR including; Payroll, Benefits and Compensation. FDA regulated Company.
●Negotiated new benefits program
●Rebranded Employee Handbook
●Consolidated Recruiting Programs
●Manage Training program to meet FDA requirements
●Consulted on Risk Insurance
●Implemented new VoIP carrier
●Chaired Safety Committee with a direct result of reduction in Mode rating
●Partnered with Management in the creation of incentive plans
LEADING EDGE RECOVERY SOLUTIONS, Chicago, IL 2010 - 2011
$32M Multi-Site Financial Services Agency providing client support Globally. (425 employees)
Director of Human Resources
Human Resources Leader for a multi-state Collections Agency call center. Managing remote staff of 6 serving 4 locations across the United States.
●Implemented Human Resource Management System which allowed full Capacity of ADP EZ Labor systems as well as Structured HRB programs that improved employee interface by 100%
●Created Performance Management System through the introduction of competencies for structured Performance Reviews
●Introduced Recruiting Strategy that targeted a diverse recruiting program as well as an On-boarding program
●Modified and Improved Policy and Procedures that addressed Legal Compliance through introducing new and up to date policies
●Updated Employee Handbook that modified old material by rolling out new HR programs
●Strategized HR Initiatives by creating a vision for the department and establishing goals and targets
Paul Madej Page 2
Independent Consultant 2009-2010, 2011- 2012
Project based Human Resources Consulting services to small local businesses. Scope of activities included Policy and Procedure creation, talent acquisition strategy, development of applicant flow process, Performance Management tools and Strategic Planning sessions.
KIMCO CORPORATION, Harwood Heights, IL 2008 - 2009
$132M Janitorial and Facilities’ Management Organization serving the Retail and Commercial sectors nationally.
Director of Human Resources
Led diverse staff of fourteen that served union and non-union internal customers across 32 states while reporting to the Vice President of Business Development. Responsible for Workers Compensation, General Liability, Unemployment Benefits, Recruitment, Compliance and Training.
●Successfully conducted and implemented customer compliance audits with 100% passing results
●Reengineered applicant flow process to provide improved turn around time from four days to two days
●Restructured positions to create cross over responsibility which resulted in improved accountability and output
●Introduced New Employee Handbook with program modifications that resulted in updating federal mandated programs
●Implemented Recruitment initiatives that reduced posting costs by 30%
●Mediated formal employee grievances with Service Employees International Local 1
●Member of negotiation team for contract renewal with Service Employees International Local 1
CONFERENCE PLUS, Schaumburg, IL 2000 - 2007
$52M Telecommunications Inbound call center that focused on Audio, Video and Web Conferencing services (285 employees) subsidiary of a $120M global company serving the DSL Modem market.
Director of Human Resources
Strategic Business Partner that drove enterprise-wide HR transformation to a shared services model, supporting and coaching staff and internal clients through transition. Key leader in creating/implementing enterprise-wide competency model/framework, along with career levels and tracks to provide consistent approach to defining jobs and career-path as well as succession planning. A pivotal member of Executive Leadership team responsible for the international HR function supporting all employees with staff of seven while reporting to the CEO of Conference Plus and VP of HR of the parent company. Supported and partnered with manufacturing environment of parent organization through diverse HR initiatives.
●Introduced an Employee Wellness program that resulted in a 10% decrease in health insurance costs for the Company
●Directed conversion to ADP HRIS in shared services environment ahead of schedule and under budget that projected to save the company over $60,000 per year
●Created an Employment Brand program that allowed us to increase applicant flow by 40%
●Designed an On Boarding program that contributed to the reduction of turnover by 50%
●Honored with Work Force Chicago Award for directing employee focused training programs
●Created Global Human Resource function that aligned the company policies and programs to ensure consistent interpretation and implementation to ensure compliance
●Redesigned Compensation program that included bonus and commission plans that successfully contributed to the increased retention by 50%
• Analyzed and orchestrated changes in the Stock Options and Benefits programs that forecasted retention of key members of the organization
• Director member of financial team that successfully managed the company 401K funds that provided a positive Return on Investment with a 12% increase to participants
Paul Madej Page 3
ISS, Itasca, IL 1998 - 2000
A provider of temporary clerical and industrial services.
Senior Leader of Human Resources and Organizational Development
Managed diverse multi-facility staffing organization. Responsible for the entire HR function which included Workers Compensation, Unemployment Benefits, Recruitment and Training.
●Executed Large System Change project which resulted in the implementation of a new operating system that expedited process time for payment of temporary workforce which increased the return ratio by 20%.
●Developed the Human Resource function from the ground floor.
PREVIOUS WORK HISTORY
OAKTON COMMUNITY COLLEGE, Des Plaines, IL
DREISILKER ELECTRIC MOTORS, Glen Ellyn, IL
HANDSCHY INDUSTRIES, Bellwood, IL
FEDERAL EXPRESS, Skokie, IL
EDUCATION
Loyola University, Chicago, IL
Masters Degree Organizational Development
Northeastern Illinois University, Chicago, IL
Bachelors Degree Human Resources Development
Chicago Deming Association, Naperville, IL
Six Sigma Green Belt Training
MEMBERSHIPS AND ACTIVITIES
Human Resource Management Association of Chicago
Society of Human Resource Management
Manage College Hockey Team
Fluent in Polish