SHANTAN KAUSHAL
LOCATION: Chandigarh, India
EMAIL ID: ************@*****.***
CONTACT: +91-956*******
SKYPE ID: Shantanu 22888
PERSONAL SUMMARY
A well-presented, hardworking individual who thrives at the chance of learning new skills. Having worked & trained in Hotels for more than a two years with excellent communication skills and enjoy working with different people. Extensive knowledge of hospitality etiquette. I would like to further challenge myself and grow as a F & B Manager. Confident enough that I will not only excel in the job but will be an asset to the organization
KEY SKILLS
Problem solving skills
Self-motivation and ability to take the initiative
Positive Attitude Creating a positive work environment
Leadership quality
People oriented: Customer service skills
Very Good Listener
Strong Work Ethic
Excellent people skills
Responsible and trustworthy
Attention to cleanliness and safety
ACADEMIC DETAILS
Quick learner, keen to learn and improve skills
Ability to work well under pressure
Leadership quality
Proven customer serving/ waiter experience
Customer-oriented approach and patience
Problem solving and decision making skills
Hands on experience in cashier duties
High school diploma; food safety training will be considered a plus
Promote dedication from customers
Examination Passed
Institute Name
Year of
Passing
Bachelor of Arts
Punjab University, Chandigarh, India
Diploma in Aviation,
Frankfinn Institute of Air Hostess
Hospitality and Travel
Training, Chandigarh, India
2015
Management
Higher Secondary
Central Board Of Education, India
Examination
2006
Secondary Education
Central Board Of Education, India
2004
WORK EXPERIENCE
JW Marriott Hotel, Mumbai Sahar (Pre-Opening)
F&b Service shift incharge Oct`2014 – March 04 2018
Have to take briefing before the shift starts
Discus the problem faced by team last day and give allocation to staff
To take 15 minute training as per the training calander of the mon
Prepare the breakage repor
Prepare tables with special attention to sanitation and order
Attend to customers upon entrance
Present menus and help customers select food/beverages
Take/serve orders and answer questions or make recommendations for other products
Collaborate with other restaurant servers and kitchen/bar staff
Take the feedback of the guest that every thing is up to mark as per there order
Deal with complaints or problems with a positive attitude
Issue bills and accept payment
LANGUAGES KNOWN
Skills
Reading
Writing
Speaking
English
Excellent
Excellent
Excellent
Hindi
Excellent
Excellent
Excellent
COMPUTER SKILLS
Well experienced in Microsoft Office (Word, Excel and Power Point)
PERSONAL PARTICULARS
Passport Number: J8500820
Passport Expiry Date: 28/09/2021
Marital Status: Unmarried
Gender: Male
Date of Birth: 08/091988
REFERENCES
Available on request
DECLARATION
I hereby declare that the above particulars are true and correct to the best of my knowledge and belief and in the event of any information being found false or incorrect, my candidature will be liable to be cancelled.
SHANTAN KAUSHAL
************@*****.***
F&b Service shift incharge