Engineer Gis

Margaret Busek

*** ******* ******, *********, ** 02472 • adezoe@r.postjobfree.com • 443-***-****

EXPERIENCE

Applied Geographics Boston, MA

Product Success Engineer May 2020 – Present

• Responsible for leading UI/UX testing program for multiple products, leading to significant product development.

• Developed roadmap to transition MapGeo platform to self-service model.

• Reported UI/UX test findings and product development updates to company leadership on a regular basis.

• Lead bi-weekly meetings to coordinate between product, development, and support teams.

GIS Customer Engineer September 2018 – April 2020

• Initiated rigorous and repeatable alpha/beta testing procedures for new product developments, resulting in a 50% decrease in testing time.

• Applied customer feedback to create product strategy roadmap, leading to new product integrations with Pictometry and Accela platforms and entry into 911 vertical market.

• Top ranked customer support agent for 100 cloud-based MapGeo web applications.

Eastern Shore Regional GIS Cooperative Salisbury, MD

Project Intern Summer 2018

• Collected data using Survey123 application on housing deterioration in Easton and Denton, MD to create maps identifying areas qualifying for housing revitalization subsidies.

Hollingsworth LLP Washington, DC

Litigation Paralegal August 2017 – May 2018

• Worked closely with attorneys to prepare for expert witness depositions, court filings, and trial dates.

• Prepared motions for filing in federal and state courts by revising citations using Bluebook formatting.

Salisbury University English Language Institute Salisbury, MD

Summer Activities Coordinator Summer 2017

• Planned and managed activities for groups of 80 international students and professors and managed program budget.

• Activities included local cultural activities, speaker events, and excursions to Washington, DC and Philadelphia.

American Association of Geographers Washington, DC

Intern June 2016 – May 2017

• Compiled and analyzed demographic data on universities’ geography programs.

• Responsible for managing and updating Association website using content management software.

EDUCATION

The George Washington University Washington, DC

Bachelor of Arts, International Affairs; Minor in Cross-Cultural Communication. May 2017

Activities: University of Alicante, Study Abroad Program; Alicante, Spain

CERTIFICATIONS

Penn State University State College, PA

Post-Baccalaureate Certificate, Geographic Information Systems December 2018

Google: Maps Technical Fundamentals Certification

Pragmatic Institute: Product Management Foundations Certification

SKILLS/LANGUAGES

Language: English (native), Spanish (proficient)

Technical: SQL (proficient); Aha and FreshWorks platforms (proficient); ArcGIS suite (proficient); Microsoft Office suite (proficient); Google Drive and applications

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