Sales Customer Service

Rojan Tamang

Dubai Silicon Oasis, UAE.

Mobile: +971-**-***-**** WhatsApp No.+971-**-***-****

E-mail: **************@*****.***

Career Objective

A highly motivated barista/cashier/store in charge having 3+ years of experience in United Arab Emirates, 2+ years of experience in Bahrain and3+ years of experience in Nepal. I am ambitious, hardworking, seeking opportunities to grow, develop within the Organization and increase profits for the Organization.

Experience

Amarena Café, Dubai, UAE. (November 2016 – Present): Barista/ Cashier/ Store in charge

and

• Preparing and serving numerous types original Amarena foods drinks.

• Billing using digital Point of Sale system and receiving cash or other modes of payment perfectly.

• Customer Service: Provided a good quality of customer service for the customers to retain customer base.

• Fast service: Always provided a fast and instant services to the customers.

• Reliability: Always have been reliable in the shift switching and transferring to different operative locations of the company so that the processes of the company runs smoothly.

• Knowledge: Have a good amount of knowledge earned through experience.

• Team player: Have performed extraordinarily in teams through high communication skills.

• Cash Management: Have managed daily cash, cash in hand account, petty cash account perfectly.

• Salesmanship: Have always increased and continue to increase the sales volume for all our products.

• Sales forecasting.

• Weekly and monthly sales, expenses, and accounts auditing. Subway Restaurant, Bahrain, (April 2014 – March 2016): Sandwich Artist

• Preparing and serving sandwiches and drinks.

• Greet the customers entering into the Restaurant creating a friendly experience for the customers.

• Handling the digital POS, receiving payments accurately.

• Constantly increasing the sales volume and surpassing sales target set by the Sales Manager.

• Creating a memorable experience for the customers to retain customers.

• Maintained a hygienic environment for the restaurant constantly. China Dragon Restaurant, Nepal. (2011 – 2014): Waiter

• Worked as a waiter in Restaurant in Nepal.

• Served customers with good quality products of the restaurant.

• Doing Hard Work to increase the sales of the Restaurant. Educational Qualifications:

HSEB Higher Secondary Education

Board Certificate (10+2)

PHS School Kathmandu, Nepal 2014

SLC School Leaving Certificate (till

10)

Greenhill Boarding School Kathmandu, Nepal 2008

Area of Expertise

Computer literate: Practical knowledge of all the technology utilized in the business.

MS Office –Basic Knowledge of Word, Excel, Power point, etc.

Typing –Average speed.

Cash in hand and petty cash management.

Hospitality / waiter / PIC Trained – Nepal, Bahrain, Dubai.

Communication, Organizational, Writing, Customer Service, Planning, Computer literacy. Hobbies

• Learning and cooking new dishes and delicacies.

• Exercising regularly.

• Travelling.

• Reading.

Personal Information.

DATE OF BIRTH : 31 December 1991

MARITAL STATUS : Unmarried.

LANGUAGE KNOWN : English, Hindi, Basic Mandarin Chinese and Nepali.

RELIGION : Hindu.

Visa Status: Employment Visa

Declaration

I do hereby declare that all the above information is true to the best of my knowledge and belief. Place: Dubai.

Date:

(Rojan Tamang)

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