P R A T E S HA MURALIDHAR
********@*****.***
• 734-***-**** •
PERSONAL SUMMARY
Overall 5+ years of valuable experience in Human Resource & Counselling Held a Team Lead role and was responsible for the complete management of the complex onsite leave process across GEO’s to ensure appropriate usage and implementation of leave policies by internal stakeholders i.e. employees.
Additional responsibilities included onboarding and offboarding for my team. Extended support in handling legal cases pertaining to leave and working together with benefits and payroll processes for special leave payments.
EXPERIENCE
December 2017 – August 2018 K-Lite Industries. Chennai, India Assistant Manager - HR
Operations & Statutory
• HR Generalist Role – Recruitment to Exit - Liasoning between management and employees o Recruitment
o Induction
o Performance Appraisal
o Training & Development
o Payroll
o Statutory
o ERP Systems
April 2012 –May 2015 Wipro Technologies. Bangalore, India Senior Executive - Team Lead
Leave Administration for APAC, Europe, US & Canada
• Leave Management for onsite across GEO’s including TMS & Other leave types
• Special Leave tracking coordination for UK which includes leave, benefits and payroll
• Being the SPOC by providing support for various high end escalations in co-ordination with all relevant stakeholders (payroll/HR/employees/others) and ensuring complete resolution
• FTE efforts estimation tracking and consolidation for quarterly review by quality spocs
• Working with technical teams for enabling KPI and analytical reports towards leave
• Automating and enhancing numerous processes in the leave module
• Taking lead for all leave audit related actions and ensuring timely closure
• Initiating calls / discussions with HR’s and other stakeholders for implementing modifications/changes required in policies and system
• Coordinating for communication material / policy change document based on new configurations and interacting with C&B team for implementation
• Educating onsite employees on the importance of Time Sheet Management through various channels such as webinars, chat sessions, acknowledgement mailer creation, etc.
• Handling usage of specific internal tools e.g. SAP& Internal Leave Modules
• Overseeing leave encashment process for onsite employees and working closely with the technical team to eliminate discrepancies in the leave tool
• Analysis of metrics and presentation to management for continual process improvement
• Reconciliation of leave data and management of year end activities
• Client Shutdown project management – policies, tool automation, coordination with HR for implementation with employees across the onsite geos. Payroll Administration:
• Managing and Administrating the Payroll activities for all locations of India. ie..(US & UK locations)
• Special Leave Tracking with Benefits Input
• Managing the salaries of 30000+ onsite employees
• Ensuring the delivery of Payroll activities within the scheduled timeliness
• Acting as a Secondary auditor for payroll inputs and outputs HR helpdesk:
• Manage tickets (concerns) logged by employees
• Contract Copy Review – For annual entitlement discrepancies Onsite HR documentations:
• Deputation Kit (paperwork) for onsite travel
• Policy Upgradation and announcements
• Analysis of the metrics and presentation to management for continual process improvement Aug 2011 – April 2012 Study Overseas Pvt Ltd. Bangalore, India Education Counsellor & Role Played in HR.
Advising and handling students regarding their overseas study
• Counselling and assisting students to process university applications
• Handling university visits in coordination with university representatives
• UK visa application process knowledge
• Managed and delegated correspondence to students and universities
• Proactively participated in British Council and other university fairs held around the city Nov 2010– May 2011 Counsellor Overseas Education. Chennai, India Student Advisor
Advising and handling students regarding their overseas study
• Counselled students on education in the UK
• UK Universities application and admission process
• Planned various marketing strategies and promotional campaigns
• Counseling and assisting students to process university applications.
• Handling university visits with coordination with university representatives
• Managed and delegated correspondence to students and universities
• Proactively participated in British Council and other university fairs held around the city
• Planned Marketing strategies and promotional campaigns
• Executed numerous marketing plans and increased student turnout
• Coordinating with city colleges and initiating seminars for students by UK university representatives to build up the database on prospective student list
EDUCATION
• MBA(Human Resource Management) - IDE University of Madras (2016 - 2018)
• Masters of Commerce (M.COM) in Corporate Secretaryship (distinction) (University VI Rank), 2010. University OF MADRAS — Chennai, Tamil Nadu.
• Bachelor of Commerce (B.COM) in Corporate Secretaryship (first class), 2008. University OF MADRAS — Chennai, Tamil Nadu.
TECHNICAL SKILLS
• SAP Tool Knowledge - Defaulters Process, Leave Encashment, Payroll, Time Management System, Team Management, Human Resource Policies & Procedures, Training & Development and Knowledge Transfer Documentation.
• Strong knowledge in Microsoft Office Applications – Outlook, Word, Excel and Power point
• Operating Systems – Windows 98/2000/XP/Vista/7
HONOURS AND AWARDS
• “Trailblazer Award” for Outstanding Performance in Leave for HR International Operations Team – March 2014
• “Special 26 Award” for US Biweekly Payroll Project – February 2014
• “Wizard of Ops” – Best Team Award – Jan to Mar (2013) Quarter – Wipro Technologies, Bangalore
• Outstanding Performance Award – “Feather in my Cap” – Leave Encashment Process – (2012) – Wipro Technologies, Bangalore
• University of Madras VI Rank for M.COM (C.S.) - 2010
• University of Madras VI Rank in English for B.COM (C.S.) – 2008
• President’s “Outstanding Academic Achievement” award – Odle Middle School – Seattle, WA USA
• “Student of the Month” – Odle Middle School – Seattle, WA USA
• Completed 1st Level Lean Training – January 2014
• Participated in various National Level Seminars Anna Adarsh College for Women, Chennai, India.
• Achieved First Prize in “Design your Hoardings” competition conducted by the NSS unit of Anna Adarsh College for Women, Chennai, India.
PERSONAL SKILL
• Good at multitasking, and problem solving
• Excellent at working on a team
• Ability to plan and formulate strategies, with attention to detail
• Ability to drive and inspire confidence
• Leadership--Utilizes skills and methods to develop and guide direct reports towards goals. Good delegation to and utilization of direct reports
(Pratesha Muralidhar)