Customer Care Sales
Resume:
Roohi Kathuria Sidhu
Dubai, United Arab Emirates
*********@*****.**.**
Professional Summary:
To be exceptionally well organized with a track record that demonstrates self-motivation, creativity and vision to achieve both personal and institutional goals and to be a part of team work and dedication towards responsibilities.
·Adaptable to work under pressure with full enthusiasm and good at team work.
·Ability to pick up and learn very fast within the given period.
·Ability to archive all targets set or given by the management.
Education:
Bachelors in Arts from Delhi University
Masters of Business Administration in Human Resource – Annamalai University, Dubai, UAE
Vocational diploma in child care & education of young children (Early Years Education) from National Academy Information Systems, Dubai
Skills:
Human resource assistance
Administration
Customer service
Career Summary:
OPERATIONS SUPERVISOR (2010-2018)
INTL FCStone Commodities DMCC, Dubai
Managing the HR/administrative tasks such as work visa processing and cancellation for all employees.
Maintaining the accounting records of the company.
Supervision of Operations department.
SENIOR SALES MANAGER (2005-2010)
RIVOLI GROUP LLC, Dubai
·In-Charge of customer care and service.
·Attending customer complaints.
·In-charge of the shop environment and keeping maintained records.
·Keeping daily sales records and outgoing stock records.
·Analyzing the competitive products.
HUMAN RESOURCE EXECUTIVE (2004-2005)
SWATCH GROUP
·Managing administrative jobs and working end to end with the group’s hiring team.
·Managing correspondence independently
·Handling the employee records and data.
Personal Details:
Date of Birth: October 09th 1986
Nationality: Indian
Languages known: English & Hindi
Visa status: Resident visa (Husband’s sponsorship)
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