Manager Employee Relations

OLUWAFUNSHO E, OMOJUYIGBE

Ikeja, Lagos +*** 802-***-**** ******.**********@*****.***

PROFESSIONAL SUMMARY

An experienced Human Resource Manager repeatedly implementing effective practices and building successful and productive HR teams. Accomplished in transforming inefficient departments, streamlining staff management and improving recruitment methods. Dynamic Human Resource Professional with experience managing a wide area of Human resource responsibilities including handling Operations, Strategy Development, aligning HR processes with business units, process and policy development and Core Recruitment functions.

PROFESSIONAL SKILL

HUMAN RESOURCE MANAGEMENT HR CONSULTING ORGANIZATIONAL LEADERSHIP LEARNING DEVELOPMENT PROCESS AND POLICY DEVELOPMENT PERFORMANCE MANAGEMENT PROJECT MANAGEMENT STRATEGY DEVELOPMENT RESEARCH AND ANALYSIS EMOTIONAL INTELLIGENCE BUSINESS AWARENESS RECRUITMENT LEARNING AND DEVELOPMENT OPERATIONS MANAGEMENT.

HIGHLIGHTS

Designed and implemented new benefit programs to support the newly organized business unit

Designed and Implemented a new HR On-Boarding Program

Subject matter expert on local, state and federal laws and policies likewise policy generation.

Established workforce through innovative full cycle recruiting strategies accomplishing consistent employment levels and led management with staffing recommendations.

Managed a wide range of documentation and Administration.

WORK EXPERIENCE

POLARIS DIGITECH LTD Jan 2020 – Till date

Operations Manager

Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

Plan and review compensation actions; enforcing policies and procedures

Entire recruitment process and coaching of newly on boarded field officers

Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations

Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

Accomplish operations and organization mission by completing related results as needed

Meet or exceed operations labor budget expectations

Manage staff levels, wages, hours, contract labor to revenues

RAVE ET AL, June 2018

Learning and Development Manager

Create and executed learning strategies and programs

Evaluated individual and organizational development needs

Implemented various learning methods companywide (e.g. coaching, job-shadowing, online training)

Designed and delivered e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Helped managers develop their team members through career pathing

Tracked budgets and negotiated contracts

Hired and oversaw training and L&D Specialists

BIG PICTURE ENTERTAINMENT. Jan 2017 – Jan 2018

Manager, Human Resources/Head of Operations,

Strategic direction and input to leaders regarding overall people, Strategies that support the culture, company direction, and the growth Needs of the business and its employees

Lead talent management activities and partner with team members and leaders to attract and develop talent to meet our goals

Provide expert and objective advice, coaching, and counsel to team members on HR

Programs, policy and procedures, employment/labor laws, conflict

Resolution, change management, diversity, and organizational development to promote a fair work environment

Lead and develop a strong HR team. Ensure that HR capability meets the Needs of the growing business.

Manage HR processes across the employee life cycle with the goal of

Creating a positive employee experience for all employees

Lead talent acquisition processes including developing recruiting plans, posting jobs, sourcing, interviewing, hiring, and on-boarding activities

Manage employee transitions such as employee moves, promotions, off-boarding,

Data changes, documentation, and employee file management

Respond to and help resolve employee relations concerns, such as performance

Management, improvement plans, harassment, discrimination, misconduct, Employee safety, and teamwork

Ensure compliance of all employment/labor laws through programs, policies, Investigations, training, and actions

VIRTUAL MEDIA NIGERIA. Oct 2016 – Dec 2016

Manager, Human Resources/Head of Operations

Tasked with setting up the Human Resources department with complete restructuring of the organization, overhauled the job description, made effective change in the operations of the organization

Setout Key performing index according to the organizational strategy for all staff and also ensuring statutory compliance in all aspect of managing the human resources

ISON BPO INTERNATIONAL. Jan 2016 – Oct 2016

Human Resources Executive

Screening, recruitment, training, performance evaluation and payroll of new hires

Identifying training needs and evaluating work reports; coaching, counselling & writing

Reviews/reports to make recommendations to the Head of Human Relations.

Design compensation and benefits packages

Implement performance review procedures (e.g. quarterly/annual and 360 evaluations)

Develop fair HR policies and ensure employees understand and comply with them

Implement effective sourcing, screening and interviewing techniques

Assess training needs and coordinate learning and development initiatives for all employees

Monitor HR department’s budget

Act as the point of contact regarding labor legislation issues

Manage employees’ grievances

MTN Nigeria. Sep 2011 – Dec 2015

Customer Relationship Manager,

Tasked with marketing and engaging in activities to build the company’s brand which involved carrying out market research, making forecasts, boosting customer retention and troubleshooting and resolving

Responsible for generating ideas and proffering cutting edge solutions to the Customer Relations division while identifying issues and generating insights for strategic decision making.

OTHER WORK EXPERIENCE

Sales Support Officer Marketing Consultant Online Customer Relationship Officer

EDUCATION

Olabisi Onabanjo University, Nigeria. 2005 – 2008

B.Sc. Industrial and Labor Relations,

Olabisi Onabanjo University, Nigeria. 2003 - 2005

Dip in Industrial and Labor Relations,

PROFESSIONAL CERTIFICATIONS AND MEMBERSHIP

Senior Professional in Human Resources International (Trained, Certification-in-view)

Association of Professional Recruitment Consultants (UK) 2017

Institute of Professional Recruitment

Consultants (MPRC) Project Management Professional 2017

Association of Elite Human Resources Professionals (Member)

TRAININGS

Human Resource Management Masterclass

Talent Management as a Tool for Organizational Sustainability

HOBBIES/INTERESTS

Arts and Culture Soccer Music Traveling

REFEREE

Available on request.

Contact this candidate