Operations Supervisor

Code ** Licensed Driver

EDUCATION & COURSES

Labour Smart Training:

C3 – Investigating & Charging in Disciplinary Hearings – 2019 C2 – Chairing & Initiating Disciplinary Hearings – 2019 Basic Medical Care, Training and Supplies:

First Aid Level 1 Certificate – 2017

The South African Labour Guide:

Chairing Disciplinary Hearings – 2017

Bo-Fire Technologies (Pty) Ltd:

Emergency Awareness and Evacuation Training – 2017 Fire Extinguisher Training – 2015

Kwelanga Training:

Supervisory Skills for Team Leaders – 2017

Understanding Disciplinary Process – 2015

Montana High School: National Senior Certificate – 1993 EXPERIENCE

2000–Present

Operations Supervisor • Protours Coach Charter

I have been working for this company since 2000, in 2014 I was promoted to Operations Supervisor from Coach Driver, I eagerly took on my new responsibilities.

Key Responsibilities as Operations Supervisor:

• Supervise daily operational process and increase efficiency within department: Manage driver behaviour and techniques, En-route inspections, Alcohol and drug testing and disciplinary action if needed, Supervise and liaise with drivers regularly.

• Maintain and provide efficient backup and training to drivers and ensure achievement of all internal and external needs: Regular meetings on operational requirements, Upkeep of lawful driver requirements, ensure uniforms are worn, Schedule regular training, Driver briefing to ensure compliance as agreed with clients.

Centurion, Pretoria

+27-61-188-****

adez46@r.postjobfree.com

Driving License: Code 14 (EC) with

PDP: Experience with Volvo / Man

and Scania Vehicles

Profile

I am a highly skilled individual, with great

management skills. I enjoy working with people

and have excellent communication and customer

service knowledge.

From all my knowledge and experience gathered

over the years, I have a deep understanding within the operational aspects of a business, I am able to communicate the vision of a company across all

levels.

Proven history of exceeding expectations through

my performance, I work well under pressure.

Skills:

• Excellent communication and people

skills

• Attentive to detail and efficient

• Pro-active and a self-starter

• Perseverance and motivation

• Flexible and thrive in high pressure

environments

• Strong leadership and communicating

skills

• Excellent at implementing new and better

systems

• Planning, organizing & maintain

schedules

• Excellent at prioritizing and addressing,

resolving of issues

• Take responsibility for actions/decisions

made

• Always willing to go the extra mile and

get things done

• Team player

Computer Literacy

• MS Office (Word, Excel, Outlook,

PowerPoint)

References

Wouter Briel: Protours Coach Charter

+27-83-453-****

• Analyse and identify all performance related issues and ensure appropriate steps to prevent loss.

• Prepare and maintain employee attendance records and provide feedback: Schedule leave rosters as per company policies, Manage complaints and problem solving, Manage permit register, Site Coordination.

• Recruit and Evaluate: Analyse drivers to ensure better results to fulfil all business requirements, Road evaluations for new drivers, Manage and control driver and operational cost, Ensure all valid licenses and permits are obtained and recordkeeping thereof.

• Manage and adhere to budget controls.

• Prepare regular reports, perform audit on various operations and evaluate processes as per business requirements, investigate accidents and incidents and apply disciplinary code when necessary, Prosecute / act as chair person at disciplinary hearings when necessary.

• Sign off on driver payroll input, Manage standby phone weekly, Compile standby roster for standby duties

• Provide support and join improvement-based methods.

• Analyse all opportunities and recommend ways to improve efficiency and reduce costs.

• Supervise effective compilation and collection of information and data to enhance growth.

• Monitor all administrative functions as per requirement.

• Ensure compliance with applicable laws and company policies. Key Responsibilities as Coach Driver:

• Follow predetermined routes to collect and drop off passengers as per scheduled and planned route.

• Ensure safety of the passengers and observe and abide to all traffic laws.

• Ensure excellent customer service always.

• inspect the coach for safety and ensure that maintenance is performed at scheduled intervals.

• Maintain records and collect fees.

• Ensure compliance to scheduled meetings and report back to supervisor regularly regarding any accidents or incidents. 1995–2000

Truck Driver • City Council Waste Management

Contact this candidate