Victoria Nichole Stoltenberg
**********@*******.***
Qualifications
• 8 years of customer service
• Able to work independently or within a team
• Hard working
• Able to multi-task
• Fast learner
• Very friendly
• Computer skills
• Phone skills (inbound and outbound
• Data entry
• Property preservation processing
Education
Rock Bridge High School (graduated 2010)
Employment History
Mess Attendant (February 2017-June 2019)
ASTI (Jacksonville, NC)
Receiver (July 2016-Sept 2016)
Amazon (Lebanon, TN)
Sales associate (Oct 2014-may 2016)
MCCS Camp Lejeune (Camp Lejeune, NC)
•Assisted military with products at a Marine Corp store
Sales associate (May 2014-Oct 2014)
Food lion
•Cashier
Preservation processor (March 2013-January 2014)
National Field Services (Tampa,FL)
•Process orders for foreclosed properties in Kentucky and Maryland
•Answer phones
•Placing bids to fix homes
•Data entry
Customer Service (Aug 2012-Feb 2013)
Stream Global Services, (Tampa FL)
• Answering calls about billing questions
• Adding lines to customers AT&T accounts
• Setting up DSL services for AT&T customers
• Handling credit card and bank information
• Upgrading services
Data Entry (May 2012-Aug 2012)
NAPA, (Tampa FL)
• Working with banks on foreclosed properties
• Talking to vendors and submitting information to the bank
• Taking bank phone calls.
• Working with cities on violations
• Data entry
Call Center Sales Representative (Jan 2012-April 2012)
CenturyLink, (Jefferson City MO)
• Answer calls about billing questions
• Setting up new services and making changes to current account
Call Center Representative (Aug 2010-March 2011)
GC Services 500, (Weldon Spring, MO)
• As a call center rep for Verizon Communications I worked with collections.
• Took Inbound calls and set up payment plans
• Handled credit card and bank information
• Had collection quotas
References
Upon request