Social Media Account Executive

Arielle Culbertson

**** ******* ****** **********, ** 45227 *******************@*****.*** 513-***-****

EDUCATION

University of Cincinnati, Cincinnati, OH Graduated: December 2019

Carl H. Lindner College of Business

Bachelor of Business Administration, Major: Marketing

Honors: Dean’s List recipient

Technical Skills: Excel –pivot tables, regressions data analysis; Access, Word, PowerPoint, Keynote, SQL, Google Analytics, Tableau, Hootsuite, Adobe Photoshop & Illustrator, SAS Contextual Analysis

Social Media Skills: YouTube, Instagram, Twitter, Facebook, Snapchat, Pinterest, LinkedIn, Tumblr, Google+

USAC Study Abroad—Istituto Universitario Salesiano Venezia—Verona, Italy January 2019-May 2019

Built strong interpersonal connections and relationships with students across the world

Adapted to an unfamiliar environment by embracing new cultural norms

Learned and mastered new verbal and written communication skills to navigate various European countries

WORK EXPERIENCE

Total Quality Logistics – Cincinnati, Ohio June 2020-Present

Logistics Account Executive

Built a strong book of business with carriers & customers while fulfilling the customer’s transportation needs

Established strong relationships with carriers and customers to build trust and collaboration opportunities

Effectively resolved conflicts with a professional enthusiasm that encourages the best customer service

The Walt Disney Company – Orlando, Florida January 2020-March 2020

Merchandise Cast Member for Disney’s Boardwalk Resort

Handled each interaction with courtesy & kindness with every guest to ensure all their needs were exceeded

Escorted guests around the resort when they have questions and communicate recommendations around the resort

Assisted each guest with critical thinking in order to help exceed each guest’s individual needs

QSFB Cast Member for Epcot’s International Food & Wine Festival August 2017-January 2018

Delivered exceptional guest service with strong verbal communication skills in a high-volume area

Was responsible for handling all transactions and keeping a balanced bank at end of every shift

Completed multiple tasks with safety, efficiency, and urgency at Disney’s busiest festival in a collaboration

L'Oreal USA – Florence, Kentucky May 2018-August 2018

Environment, Health, & Safety Intern

Created an energy-efficiency Public Relations campaign to reduce our company’s carbon footprint

Creatively executed & designed the campaign’s mascot, Ernestor the energy monster, using Adobe Photoshop

Presented confidently to the executive management in all financing and manufacturing departments

The Owens Group – Cincinnati, Ohio January 2018-May 2018

Social Media Management Intern

Promoted upcoming movies produced by The Warner Brothers via Instagram, Twitter, & blogs

Marketed movies at popular events in Cincinnati w/ promotional merchandise, movie tickets & social media posts

Used professional writing skills to create analyses of audience reactions from movie screenings

CAMPUS INVOLVEMENT

Alpha Kappa Psi Business Fraternity January 2018-December 2019

Vice President of Marketing

Organized social, professional, and philanthropic events to market our fraternity to potential sponsors

Utilized Instagram, Twitter, & Snapchat to promote the organization to raise money for our events

Designed merchandise using Adobe Illustrator for current members and alumni to purchase

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