Shelly Graham
Project Manager
***********@*****.***
Summary
** ***** ** * *********, talented and motivated Project Manager with extensive experience in implementing and supporting large scale enterprise hospital and ambulatory projects
Ability to lead cross-functional teams, directed numerous clinical large-scale implementations, proven communication skills by facilitating complex meetings and effective project coordination
Professional Experience
Lahey Clinic Burlington MA 2005 – 2013 & 2014 - Present
Project Manager
Responsible for supporting projects by monitoring statuses, timeline management, forecasting, risk management, execution with major cost savings
Led transition plans of ICD 10 and numerous Revenue Cycle initiatives
ROI and implementation/support of multiple hospitals Audit Management solution
Managed the planning, procedural operation/ implementation of (ECM) Documentum archival
Spearheaded the deployment of numerous Nuance Solutions for the Lahey Enterprise
Liaison between technical and non-technical/clinical staff to further develop software systems.
Major contributor in Epic and Allscripts installation, updates and enhanced operation workflows
Led implementation of 3M Computer Assisted Coding; involving extensive HL7 interfaces
Instrumental in Lahey Clinic’s EMR selection focusing on security and HIPAA compliance
Played key role as Project leader in in Records Management – Iron Mountain
Emerson Hospital, Concord MA 2013 - 2014
Electronic Medical Record (EMR) Manager
Responsible for 68 practices in supporting, managing/implementing the Ambulatory Electronic Medical Record System (GE Centricity EMR) to comply with CMS Meaningful Use
Instrumental in the redesign of Emersonconnect Patient Portal and implementation
Supervised EMR analysts, support staff and consultants
Assisted with strategic planning, operational budgets, and project planning
Medical Information Technology (MEDITECH), Canton, MA 1990 - 2005
Manager Nursing, Operating Room, Pharmacy and Patient Care System
Strategic analysis for optimal product usage for our customer base
Involved in high level product deployment initiatives (i.e.: Bedside Medication Verification, eMAR, Status Board, Point of Care Software, Critical Pathways)
Supervised 7 Application Supervisors with the ultimate responsibility for 44 software specialists
Provided excellent customer service for over four-hundred customers
Maintain staffing capacity and work assignments
Liaison between product development and Columbia/HCA senior management
Education & Certification
Worcester State College – Bachelor of Science in Business Administration
Quinsigamond Community College – Associates in Science in Respiratory Therapist
Certified Respiratory Therapist – National Board of Respiratory Therapy