Sales Account Executive
Resume:
Lebert McDONALD
Irvington, NJ *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Account Executive (Inside Sales)
Choice Home Warranty - Edison, NJ
January 2018 to January 2020
• Assisted in the development of a realtor relationship which helped streamline client requests resulting in a 450% increase in referral business.
• Develops sales opportunities and assists in developing the pipeline for future sales activity through daily interactions with realtors.
• Awarded employee of the month 5 times during time of employment.
• Work with sales management and outside sales reps to establish "target" accounts in territory.
• Develops sales opportunities and assists in developing the pipeline for future sales activity through daily interactions with Customers.
Business Development Representative
SiteTraker - Montclair, NJ
March 2016 to January 2018
• Generate new business through face to face meetings, emails and phone conversations
• Strategically position products in an effort to further penetrate current clients and leverage revenue generation at an enterprise level
• Develop and maintain a database of all contacts
• Efficiently use Salesforce to manage customer data and interactions
• Closed 3 corporate accounts within first 5 months of hire Business Consultant/Business Development Manager
Falcon Social Inc - Brooklyn, NY
May 2013 to March 2016
• One of the first hired business consultants in the United States market
• Promoted from Business Consultant to Business Development Manager
• Successfully generated revenue by identifying business through cold-calling, channel sales, lead generation and networking events
• Signed the first USA major league team with the NHL Phoenix Coyotes Customer Service and Operations
Miss Jessie's - New York, NY
October 2011 to May 2013
• Worked closely with co-CEOs to create accounts for retailers and vendors selling Miss Jessie's products
• Created spreadsheets to track inventory at the warehouse, contacting manufacturers when necessary
• Developed new ways to more quickly process invoices, increasing customer satisfaction
• Established and maintained office supplies, equipment and services
• Awarded Employee of the Month for achieving customer satisfaction Customer Sales Service Representative/Team Lead
Time Warner Cable - Flushing, NY
June 2009 to September 2011
• Promoted to Team Lead by upselling the most lines of business on the team floor
• Provided support to the sales team in order to ensure that all sales and service objectives were met
• Managed a high-volume workload of troubleshooting TWC products, resolving an average of 550 inquiries each week and consistently meeting performance benchmarks
• Complete voluntary customer service training to enhance customer satisfaction and productivity Education
B.A. in Economics and Finance
University of Albany - Albany, NY
2009
Skills
• Sales
• Salesforce
• Business Development
• Marketing
• Microsoft Excel
• Communications
• Management
• Excel
• Photoshop
• Microsoft Office (6 years)
• SaaS (4 years)
• Negotiation (3 years)
• E-Commerce (3 years)
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