A RISK-TAKER and Marketing Management

GARCIA, RACHELLE MALABANAN

Shabia ME-** Mussaffah, Abu Dhabi, UAE

Contact No. 055*******/055*******

E-mail add: **************@*****.***/****************@*****.***

OBJECTIVE:

Seeking a suitable position in a company where I can utilize my skills and experience to achieve company goals and further advance my career.

WORK EXPERIENCES:

Waitress cum Cashier

Sushi Maru Japanese Restaurant

1st fl. Abu Dhabi City Golf Club, 19 street Al Saada

April 05, 2017 – April 15, 2020

Duties and Responsibilities:

Greet guests and make them feel comfortable.

Learn menu items and be able to describe them appropriately to guests.

Take beverage and food orders.

Deliver beverages and food in a timely manner.

Check-in with guests to ensure that everything is going well.

Clear dirty dishes from table.

Refill beverages throughout the meal.

Handling money or petty cash and deliver guests bill.

Collect payments in cash, cheques or credit cards from the customers.

Work with other servers and be a team player.

Sales Associate

Watson Victory Mall

Tanauan City, Philippines

June 2016 – March 2017

Duties and Responsibilities:

Greet and direct customers.

Provide accurate information.

Answer customers’ questions about specific products/services.

Conduct price and feature comparisons to facilitate purchasing.

Cross-sell products.

Ensure racks are fully stocked.

Manage returns of merchandise.

Inform customers about discounts and special offers.

Provide customer feedback to the Store Manager.

Stay up-to-date with new products/services.

Secretary/Receptionist

First Integrated Bonding Insurance Company Inc.

Makati City, Philippines

May 2015 – May 2016

Duties and Responsibilities:

Serves visitors by greeting, welcoming, and directing them appropriately.

Notifies company personnel of visitor arrival.

Maintains security by following procedures, monitoring logbook, and issuing visitor badges.

Informs visitors by answering or referring inquiries.

Directs visitors by maintaining employee and department directories.

Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

Answer telephone, screen and direct calls.

Implementing procedural, administrative systems.

Handling correspondence before and after meetings.

Ensuring policies are kept current, are approved, and that company members are aware of their implications.

Writing reports and collating information.

Cashier cum Redemption Clerk

Wonderpark Amusement Corporation

SM Calamba, Philippines

June 2014 – March 2015

Duties and Responsibilities:

Manage transactions with customers using cash registers.

Scan goods and ensure pricing is accurate.

Collect payments whether in cash or credit.

Issue receipts, refunds, change or tickets.

Redeem stamps and coupons.

Cross-sell products and introduce new ones.

Resolve customer complaints, guide them and provide relevant information.

Greet customers when entering or leaving the store.

Maintain clean and tidy checkout areas.

Track transactions on balance sheets and report any discrepancies.

Bag, box or gift-wrap packages.

Handle merchandise returns and exchanges.

EDUCATIONAL ATTAINMENT:

Tertiary

Bachelor in Science of Business Administration Major in Marketing Management

San Pedro College of Business Administration

San Pedro, Laguna, Philippines

2010-2014

Secondary

Talisay Polytechnic Institute

Banga, Talisay, Batangas, Philippines

2007-2010

SKILLS AND ABILITIES:

·Good in written and oral communication skills

·Handle phone calls effectively

·Good in time management, flexible and goal oriented

·Entrepreneurial and problem-solving skills

·Computer Literate

PERSONAL DATA:

·Date of Birth: April 30, 1993

·Place of Birth: Sampaloc, Talisay, Batangas, Philppines

·Nationality: Filipino

·Gender: Female

·Civil Status: Single

·Passport No. EC4967334

I hereby certify that the above information are true and correct to the best of my knowledge belief.

RACHELLE MALABANAN GARCIA

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