Customer Service Representative
Resume:
Carmen M. Rundell
Avon, OH 44011
********@**********.***
OBJECTIVE: Obtain a position which enables me to utilize my customer service experience, strong communication and organizational skills, and my ability to work well with others.
COMPUTER
SKILLS:
SAP, MS Excel, MS Word
EXPERIENCE: Nordson Corporation
Customer Service Representative
2018 - Present Amherst, OH
Place orders in SAP from customers and ensure their satisfaction
Assist Accounts Receivable department – invoice reprints and follow-up STATE INDUSTRIAL PRODUCTS
Fulfillment Specialist
1998 - 2018 Mayfield Heights, OH
Place orders in SAP system from sales representatives and customers
Answer customer calls and provide requested information to ensure customer satisfaction
Fill out new vendor applications
Complete bid request paperwork
Process bid bond request forms
Worked with GSA Team to place/track/bill orders
Participated in transition and training for new acquisitions NORTH COAST LOGISTICS
Customer Service
1995 - 1998 Cleveland, OH
Generated storage tags for incoming product
Placed orders for product pick up/shipping from facility
Scheduled deliveries with trucking companies
BLOCKBUSTER
Customer Service/Assistant Manager
1990 – 1995 Cleveland, OH
Scheduled employee shifts
Conducted the monthly product inventory
Handled customer satisfaction issues
EDUCATION: West Tech High School 1989 Graduate
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