Training Safety
Resume:
Hannah Papez
Kissimmee, FL *****
************@*****.***
Summary
Obtain a job that enables the utilization of my skills and qualities to achieve excellence. To improve my skills while interacting with all different types of people and meet new challenges through dedicated perseverance and continual learning.
Skills
CPR and First Aid
Speak Spanish at a conversational level
Problem – Solving
Emotional Intelligence
Administrative – organizing, planning, etc.
Computer and technology knowledge and application
Teamwork and communication
Flexibility
Experience
AdventHealth July 2020 – Present
Temperature Screener
Celebration, FL
Greet and inform guests upon arrival at temperature check stations
Demonstrate strong customer service skills and communicate effectively with guests about updated procedures
Provide compassionate and supportive communication techniques when guests display anxiety to proceed with temperature check process
Maintain safety as the number one priority for both myself and the guest by wearing and making sure guests have on the proper PPE
Perform temperature checks on incoming guests to ensure their health and wellbeing along with the health and wellbeing of all guests and cast members inside the Disney World parks
Walt Disney Parks and Resorts January 2020 – March 2020
Lifeguard
Orlando, FL
Ensured the safety and well-being of all pool guests by following the techniques and procedures taught during training
Provided excellent guest interaction by greeting guests, answering questions and giving directions
Learned how to efficiently work as a team by participating in trainings, in-services and audits
Recognized and responded effectively in emergency situations
Participated in regular in-service training
Maintained upkeep of all areas surrounding the pool
Retained strong proficiency in CPR, First Aid and water rescue techniques to provide optimal help to individuals in distress
P.J. Whelihan’s June 2019 – January 2020
Hostess
Lancaster, PA
Greeted guests as they entered the restaurant
Answered phone calls and helped answer questions potential guests may have
Managed guest expectations by relaying information regarding hours, wait times and specials
Assigned guests to the table they prefer while keeping table rotations in mind, so servers are being sat fairly
Handled card and cash transactions daily
Mountville Community Swimming Pool May 2016 – September 2019
Lifeguard
Mountville, PA
Enforced all pool rules and policies in a respectful manner and tone
Handled discipline situations with courtesy and fairness
Responded quickly, intelligently, decisively and in line with emergency and accident situations
Administered CPR and First Aid when/if needed
Communicated efficiently with other lifeguards and managers
Treated guests with a positive and professional attitude
Identified potential accident hazards to ensure safety
Filled out reports when needed and complied with other responsibilities given by managers
SwimAmerica June 2013 – July 2019
Swim Instructor
Lancaster, PA
Taught all swim skills needed to be safe in and around the water
Provided patience and understanding for young swimmers needing extra help and time on skills
Ability to problem solve to help swimmers grasp the concepts being taught
Capability to work with children ages three all the way to 14 years old
Engaged with students to help them acclimate to and become comfortable and confident in a pool
Education and Training
Hempfield Senior High School
High School Diploma
Landisville, PA
West Virginia University
Forensic and Investigative Science
Morgantown, WV
Completed coursework in Biology, Chemistry, Math, Forensics, Public Speaking and Philosophy
Certifications
American Red Cross First Aid and Lifeguard Training 2016, 2017
American Red Cross CPR Training 2016, 2017
Ellis CPR, First Aid, and Lifeguard Training 2020
Contact this candidate