Sales Customer Service

- Brinker, D., Pilgrim, J., Naulls, L., & Enobabor, S. (2018,

April). Social and epidemiological assessment of Calhoun County, Texas. Poster presented at the 12th annual Texas State University Undergraduate Research Conference, San Marcos, TX.

- Delago, C., Williams, S., Chase, C., & Maker, A. (2018, April). Community health needs assessment for Stephens County, Texas. Poster presented at the 12th annual Texas State University Undergraduate Research Conference, San Marcos, TX.

- Over 8 years of experience in customer service

- Over 3 years of leadership experience

- Strong interpersonal and communication skills

- equally effective working independently and in

cooperation with others

- Skilled and through in analyzing problem situations and finding creative solutions

- Proficent in MS Word, Excel, Access and Power Point S UMMARY O F

Q U L A I F I C A T I O N S :

- Kwanzaa Fest Obesity 5K

- Food Pantry

- Boys and Girls Club

- Women of Gold

- Healthy Cats

- Bobcat Day

- Event & Media Coordinator

- Black Women United

V O L U N T E E R &

L E A D E R S H I P

ATEONIA

CADDO

phone: 469-***-****

Email: ************@*****.***

Address: 5766 Southfork Dr.

Royse City Tx, 75189

WORK E X P E R I E N C E

- Taking inbound calls for injured clients that the firm represents .

- Transferring Insurance companies, providers, and clients to different departments depending on the status of the case, using platform sales force.

- Organized and filed mail to correct cases for case managers and attorneys.

SALES ADMINISTRATOR

Uvalle Law Firm, PLLC December 2019 - March 2020

- Coordinate in office community programs: Clothes Closet, Little Free Library, and volunteer program.

- Locate and pursue funding opportunities for the organization: complete donation requests, and write foundation and corporate grant proposals.

- Ensure programs and events operate within policies and procedures of the organization.

- Find event sponsors, organize volunteer lists, make flyers, and take phone calls.

- create and update critical program documentation such as: registration forms, intake forms, and training materials. PROGRAM COORDINATOR INTERN

Love for Kids, Inc. August 2019 - December 2019

- Assisted team leader in organizing displays and seasonal items.

- Provided great customer service, addressed the needs of the customer in a timely manner.

- Ensured clean and sanitary work/shopping environment. SALES REPRESENTATIVES

Ralph Lauren October 2015 - March 2016

Bachelors of Science in Public Health

Minor: Business Administration.

P R E V I O U S E D U C A T I O N :

T E X A S S T A T E U N I V E R S I T Y 2 0 1 9

- Expand clientele by advertising promotions in the community.

- Promote products relatability to individuals’ needs.

- Actively listened to customer concerns and provide solutions. SALES ASSOCIATE

Sprint July 2018 - May 2019

- Informed clients by explaining procedures in detail providing and answering questions to direct them to the best insurance plan.

- Managed over 50 inbound and outbound accounts in a timely manner daily.

- Follow communication scripts when handling different insurance.

SALES ASSOCIATE

All Web Leads March 2016 - June 2018

Contact this candidate