Home Health Office
Resume:
Sheetal Patel
*** ********* ***., *******, ** ***12
*************@*****.***
CAREER OBJECTIVE
Passionate home health aid and office worker with 5+ years experience working with patients/physicians looking to provide service as an assistant, receptionist, or secretary in a hospital or clinical setting CORE QUALIFICATIONS
• Ability to work and comfort patients in a professional manner that ensured their satisfaction as well as physician’s satisfaction
• Ability to multi-task, time manage, prioritize, and handle stressful situations
• Excellent office administrative skills such as detail-orientation, organization, filing/paper management, fast typing, conflict resolution, etc.
• Love to listen, communicate and work as a part of a team
• Can direct patients in English, Gujarati, or Hindi WORK EXPERIENCE:
Faith Home Health, Fairfield, NJ 07004
Certified Home Health Aid December 2018 to Present
• Helping with everyday activities such as bathing, cooking, dressing, feeding, and simple motions or exercises to two elderly patients at their home
• Providing companionship and ensuring a safe and healthy environment for both patients
• Aiding in doctor’s visits, getting medications, and making sure patients take their treatments on time Care Point Health, Clifton Cardiology Medical Center, Clifton, NJ Receptionist/Office Manager July 2010 to March 2015
• Greeted and welcomed patients and kept a safe, clean environment for them and office staff
• Scheduled appointments, collected, and organized necessary documents like pre-authorizations, referrals, and insurance information to make sure patients can get their treatment on time
• Maintained patient’s personal and financial accounts; collected co-payments and recorded office finances
• Managed multi-line phone calls during busy days, forwarded detailed messages, and helped both new and old patients when they were confused or anxious either by phone or in person
• Handled all requests made by doctor like maintaining patient medical records, emails, or stocking up consulting room with equipment
• Notifying doctor of patient’s arrival, if they have any problems, and fixing any errors or mistakes in an timely and efficient manner
• Converted paper documents into electronic records with precision and accuracy
• Always followed office protocols and protected patient rights and confidentiality; reported if things went wrong or if any changes were needed
EDUCATION
High School Diploma
Vakal Vidhalaya, Bajawa, Gujarat, India
CERTIFICATIONS
Homemaker – HHA Certified State of New Jersey December 2018
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