SOLETHU MABHULA
ADMINISTRATOR
PROFILE
I am a ** year old married female, with 2 dependents, a Christian, non-smoker and non-smoker.
I am qualified and experienced in the following fields:
Administration, Customer Service, HR Admin duties, Data Capture and Invoicing.
I am a hardworking, loyal, self-motivated, honest, loyal and a people’s person.
CONTACT
PHONE:
EMAIL:
*******.***********@*****.***
ADDRESS:
7 Vian Road
Cambridge West
East London
HOBBIES
READING
MOVIES
WALKING
EDUCATION
CTI
2006 - 2007
Certificate in Business Administration
Greenpoint High School
2001 - 2005
Grade 12
WORK EXPERIENCE
Netcare Education Office/Resource Center Administrator
2015–current
general administration assistance toward staff and students, Assist with students, management of the campus books, sorting out the post, answering the phones, ordering office stationery supplies, client liaison, filing, take messages and registerstration of students, travel and accommodation bookings, invoicing, dealing with suppliers, resource center management, campus capacity planner record.
Uti Material Handling – Ford Plant Data Capturer – export-import
1 June 2012–30 September 2014
Receiving of stock (parts of engines), relocating parts in the plant, handling customer queries, dealing with invoices, and booking of the stock, doing discrepancies and liaising with transport companies. Invoicing the stock to be sold and shipped to various countries, general admin work, handling reversals of invoices, dealing with the suppliers and daily stock(part) count, making bookings with the logistics company, dealing with freight forwarding companies, ordering of containers, liaising with the shipping transport companies.
SKILLS
PERSONAL DETAILS
Date of Birth : 09 August 1987
Gender : Female
Marital Status : Married
Nationality : South African
Home Language : Xhosa
Other Languages : English: speak read, write and understand
Religion : Christian
Computer Literacy : Microsoft office 2010
EDUCATIONAL QUALIFICATIONS
Highest Standard Passed : Grade 12
High School Attended : Greenpoint Senior Secondary School
Year Passed : 2005
TERTIARY EDUCATION
Modules of Diploma Awarded: Business Administration
Institution Attended : Computer Training Institute
Year : 2006 - 2007
Modules Obtained : Business Communication-Major
Financial Accounting
Quantitative Methods
Operations Management
Consumer Behaviors
Economics
Marketing
Human Resource Management
Cross Cultural Awareness
Business Organizational Structures
Education and Training
Labor Relations
Team Dynamics
RESUME OF WORKING HISTORY
Company:
MSC Business College-Head Office
June 2010-March 2011
Quality Assurance Administrator
Duties - Data capturing, loggings, handling and archiving portfolios of learners, filling, assist with ICB queries, dealing with student queries, in charge of the courier services (receiving and dispatching Portfolios) and assisting markers with exam scripts.
Company:
MSC Business College-Head Office
February 2010-May 2010
Frontline Receptionist
Duties - Filling, handling the switchboard, taking minutes of meetings, handling student queries, responsible for staff register and assisting the Marketing Department with promotions.
Company:
Prestons Liquor Store
April 2008 – Jan 2010
Cashier and acting supervisor
Duties - Controlling till / Bulk till, liaising with customers, handling accounts, stock control and customer complaints. Monitoring employees’ performance and progress on a daily basis as and when required.
Company:
ABSA Bank
December 2006 – February 2007
Project Assistant
Duties - Responsible for scheduling customer appointments, dealing with clients, overseeing that customers are given the best treatment by monitoring queues.
Company:
Syon Business Optometrist
June 2006 – November 2006
Junior Clerk
Duties - Basic Administration duties, answering calls, Typing, Capturing data, receiving mail, receiving cash from customers, Customer Service and Stocktaking
PERSONAL ATTRIBUTES
I have the ability to clearly express myself in both formal and informal settings and extract information effectively including expressing technical/legal concepts at various levels. The ability to take charge of situations, instill confidence and thereby motivate action. The ability to perceive others’ needs points of view and problems and to respond appropriately to them. The ability to conduct one’s business activities ethically, morally and honestly while respecting confidentiality of privileged information. This includes the belief in the value of one’s services, a desire to act in the client’s best interests and a willingness to improve one’s professional standing through continued education.
REFERENCES
Netcare Education Eastern Cape
Mrs. N Nhliziyo – Supervisor
Uti – Ford Plant
Mrs. A. Van Rooyen – Supervisor
MSC Education Holdings
Mrs. Michelle Kreutzer - Quality Assurance Manager
Prestons Liquor Store
Mr. Wayne Jones - Manager
5.
Absa Bank Germiston
Mrs. A. E. Roets – Manager
Syon Optometrist
Miss T. Williams – Manager