Employee Relations Social Media
Resume:
Mariham Magdy Michel
* ***** ** ****** ** - Haram
**********************@*****.***
https://www.linkedin.com/in/mariham-magdy-538b7b32/ Summary
I am a passionate PHRi™ C-KPI C-KPIP GLA360 C-Organization Designer CRP HR Analytics Practitioner AUC Certified Trainer Psychometric Personality Assessor. Certified Trainer from the Arab Union & Council of Arab Economic Unity C-SBP HR Manager, Consultant, Trainer, Business Journalist, and AWARD WINING Writer for the BEST ROI Article 2018, with a demonstrated history of working in the oil & gas industry for more than 10 years, with an extensive experience in HRM starting from building an HR department from scratch till managing capably all HR department different functions. Education
Saint Joseph Languages School – Zamalek.
Primary, Preparatory and Secondary education (1990-2003) Ain Shams University - Al Alsun Faculty - Italian Department. Bachelor of Italian Language & Literature
June 2007
Graduation Grade: Very Good with Honor.
(I had the third position at Graduation Class 2006/2007). Ain Shams University - Al Asun Faculty - Italian Dep. Simultaneous Interpretation Diploma Italian-Arabic & vice versa June 2011 (Grade: Very Good)
American University in Cairo (AUC),
Human Resources Management
December 2010
American University in Cairo (AUC),
Business Administration & Management Certificate
June 2015
University of Applied Science (IUBH) – Germany
MBA Student (2020-2022)
CIPD (UK) Student _ L&D Level 5 Certificate (2020-2021) Page 2 of 14
HRCI (Human Resources Certification Institute) _USA, PHRi (Professional in Human Resources_International)_ December 2016 https://recert.hrci.org/public/membersearch/certificants?model.LastName=Michel&model.FirstName=Mariham&m odel.City=&model.State=&model.Country=&attr.Designation=&doSearch=true The ROI Institute_ USA,
Certified ROI Professional (CRP) _July 2020
The KPI Institute_ Australia,
Certified KPI Professional _May 2018
American University in Cairo (AUC),
Professional Certified Trainer Certificate
October 2018
Kates Kesler Organization Consulting – Organizational Design Community Certified Organization Designer _December 2018
Marshall Goldsmith, USA
Certified Practitioner - Global Leadership Assessment (GLA360). December 2018
Barry Mapp, USA
Strategic thinking using Mind-Mapping _ September 2019 Mind Mapping for Trainers _ April 2020
The KPI Institute_ Australia,
Certified KPI Practitioner _Jan 2020
The KPI Institute_ Australia,
Certified Strategy & Business Planning Professional _Jan 2020 Arab Trainers Union & Council of Arab Economic Unity, Certified Trainer for HR & Training Programs_ January 2020 Certification program for Organization Design Professionals, Denmark
Certified Organization Design Professional _ February 2020 Hamdan Bin Mohammed Smart University
Be an Online Tutor_ March 2020
Design an Online Course_ March 2020
Wharton Online _ University of Pennsylvania
Certificate in People Analytics _ April 2020
Middle Earth HR
Certified L&D Analytics and Measurements Professional_ April 2020 Page 3 of 14
Employment History
Impresub International
HR Mgr.
June 2016 – till present
Responsibilities:
• Enhanced yearly performance of the HR dep. through designing challenging annual goals to achieve based upon a continuous gap analysis, aiming to provide an ongoing quality service for both the employee & the employer.
• Maintained a 100% compliant workplace with respect to the Egyptian Labor Law 12/2003 obligations through a regular control & follow up carried on the Company Main Office and bases (PS Base – Suez Base – Abu Rudeis Base).
• Developed an accurate & updated HRIS; through adopting a systematic procedure guaranteeing the automatic and timely update of employees’ files.
• Implemented a workplace tailored policies & procedures from scratch; through editing the Org. HR Policy Manual & Employee hand books (designed for different groups of employees as per location) aimed for the development and the implementation of the different HR functions.
• Applied job analysis techniques able to extract the needed information for the HR department to build on: Job descriptions, Job evaluation, Job functional competencies, & especially tailored KPIs.
• Thorough tailored performance management system, aimed to effectively evaluate different job categories against the Company overall goals achievement.
• Regularly generated reports about personnel contracts cost, & turnover analysis aimed to indicate best alternatives for personnel use, cost reduction, & employee engagement areas to work on.
• Precise & regular execution of TNA methodology aimed for implementing an effective result- oriented developmental & training plan throughout the year.
• Mediated day to day employees inquires through best practices employee communication techniques as per the case.
• Expert management of employee relations, hiring, resigning, & exit interviewing aiming to present an employee distinctive experience.
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• Satisfactorily achieved different HR activities including: motivation, goal setting, satisfaction surveys & employee work/life balance, impacting positively on employee retention percentage.
• Legally handled administrative investigations compliant with Company Code of conduct & the Egyptian Labor Law aimed to incorporate employees’ eventual violations, necessitating Company steps in imposing sanctions or other and fairly giving account for an employee grievance policy.
• Overall managed recruitment process aimed to: the selection of appropriate recruitment channels, provision of a qualified candidate’s pool, development of the needed candidate assessments (psychometric/ language proficiency/ EI) and thus recommending shortlisted candidates through clarified interview reporting.
• Organized on-boarding & orientation implementation, aimed to quickly fit the new comer in the company
• Constant control of employment contracts to ensure effective realization of the contracts provisions from both parties, in addition to monitoring renewals & probation periods assessments.
• Informed issuance of expatriates work permits procedures along with the Company agent, ensuring legality of diverse workforce employment.
• Actively studied employees’ diversified benefit programs, including pension plans, extra –mile services, emergency funds.
• Diligent overhauled employees’ compensation plan aimed to a regular accurate study of employees’ annual increases and salaries adjustments working with the HAY model.
• Expert management of employees’ terminations/layoff meetings & legal procedures aimed to ensure a 100% free employer-employee liability or attrition. Main Achievements in this role:
• Initiate a project for developing the Organization mission, vision, competitive advantage, philosophy, values, and business focus through especially designed exercises for Management to collect different views, aimed to implement new Organizational culture within staff & start a strategic planning phase.
• Initiate a project for developing the Organization Competency Framework to validate a new Organization culture & link it with the Org. Performance Management System.
• Design from scratch the Organization Grading System in a way aimed to guarantee a career progression methodology serving the Org. overall development.
• Design from scratch the Organization Salary structure scheme, based on the suitable market line, aimed to ensure the Org. competitiveness & employees long term retention. Page 5 of 14
• Design & implement a tailored performance management system for the Organization able to asses commitment to the Company Competency framework as well as the performance improvement, through the determination of accurate KPI’s for each category.
• Design a performance evaluation system specially tailored to assess offshore personnel efficiency based on the IMCA standards.
• Provision of a new typology for the offshore personnel (Company’s core employees) contracts aimed to guarantee better work conditions & defined regulations for both the employee & the Company.
• Plan executive training aimed for business development.
• Achieved internal & external fairness regarding Compensation, through developing an accurate job evaluation for each job (working directly with HAY Group); and thus creating a well- designed leveled structure for salaries.
• Enhanced medical insurance service provision for employees through the implementation of a new medical system able to avoid employees previous complains.
• Successful management of a base personnel downsizing without a single legal dispute.
• Design an Employee work/life- balance program.
Impresub International
HR Coordinator
June 2011 - June 2016
Main Achievement in this role:
Really I would like to highlight the fact that my company didn’t have an HR department at first. It was completely my personal initiative to study the HRM certificate at AUC based upon which I planned a project presented it to the company about how to implement an HR department from A to Z.
The project was accepted by the company and the department was implemented as per the steps determined in the project.
The project included phases; starting from building the department right infrastructure (i.e. completing Company missing labor obligations – follow up special requirements for Company bases at Portsaid – Abu Rudeis, ….), the implementation of a right HR system in place, till the management of different HR functions & activities.
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Impresub International
Offshore personnel coordinator
December 2007 - June 2011
Responsibilities:
• Send out faxes.
• Handle telephone calls.
• Handle maintenance complaints.
• Type, Italian, English and Arabic documents as needed.
• Welcome visitors.
• Liaison with Offshore Personnel Coordinators and Offshore team.
• Coordinate the assigned ship crew changes and project related mobilization.
• Organize travel arrangements and hotel reservation.
• Maintenance of proper filing system for HR records and documents. Main Achievements in this role:
• Setting a well-defined process for handling personnel travel/accommodation arrangements and thus having an accurate bookkeeping records for every info needed for the accounting department for the invoices revision.
• Creating a computerized database for Faxes management. CLT "Center for Foreign Languages & Professional Translation" Cairo University
Italian language Teacher
July 2007 - June 2008
Responsibilities:
• Plan, design & implement a six level Italian language course. Main Achievements in this role:
It was the first time for the "Center for Foreign Languages & Professional Translation at Cairo University" to offer Italian language courses and I was proud to be the person responsible then to design the course & implement it. The course was successful and offered them an edge in this new product.
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EBA "Egyptian Businessmen Association"
Administrative Assistant
October 2007 - December 2007
Responsibilities:
• Organize internal conferences, meetings & events held for businessmen at the association premises.
• Prepare reports about the association events in both English & Arabic languages.
• Welcome the association visitors (businessmen - public figures - ambassadors).
• Type correspondences and letters sent from the association to the different organizations, embassies, and to the businessmen.
• Translate the association annual report in English. Main experience gained in this role:
As this was my first job after graduation; I gained a very good experience from it about professional attitudes at work, how to welcome/communicate with businessmen/public figures/ambassadors. Languages
Arabic: Native
English: Fluent
Italian: Fluent
French: Intermediate
Courses
Compensation & Benefits workshop
Egyptian Council for Training & Development_ December 2014.
Strategic HR planning workshop
Egyptian Council for Training & Development_ June 2015.
Finance for non-financials workshop
Egyptian Council for Training & Development_ August 2015.
Cost Control workshop
Egyptian Council for Training & Development _October 2015.
HR Audit, HR Six Sigma, HR Metrics & Analytics
AUC_ December 2015.
Building KPI's for Better Business Performance
HPA_ December 2015.
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PHRi preparation course
Campus Education_ January 2016.
Organizational Development workshop
Susment_May 2016.
Professional Excel for HR
HCC_ August 2016.
Payroll workshop
Fundamentals of payroll management.
HCC _February 2017.
Job Evaluation
Understanding HAY methodology for Job Evaluation & how to apply it on real cases using HAY Guide Charts.
Real Hands On _February 2017.
Advanced Compensation & Benefits
Learning the basics of how to make a defined grading system & salary structure.
Managing Expatriates’ Compensation.
Managing Executives’ Compensation.
Real Hands On _March 2017.
Workforce Intelligence and its Impact on HR Strategic Management Provided by Dr. Nevine Labib – Chair of Computer and Information Systems Dep. (SAMS) April 2017.
HR Transformation using the Butterfly Org. Model. Provided by Eng. Ahmed Ragab – Principal Partner – Resilience & UK _April 2017.
Public Speaking & Presentation Skills Workshop
Skills Bank _May 2017.
Be Creative HR Course & Workshop
Leaders Consulting & Training_ July 2017.
HR Analytics Practitioner
Real Hands On _July 2017.
How to manage, control and evaluate SAP implementation from A to Z Jupiter 2000_July 2017.
Operating Budgets
Egyptian Council for Training & Development_ August 2017.
Designing a competitive salary structure
Talent Management Solutions_ August 2017.
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Psychometric Personality Assessor
MBTI
DiSC profiling
Big Five as an assessment tool.
Job Psychological Analysis
Real Hands On _October 2017.
Visio for Org. Chart & HR Process Mapping.
Leaders Consulting & Training_ October 2017.
Build your business fitness with Entrepreneur’s Coach Meter By Ahmed Ragab _The Butterfly Org. Author_ Resilience & UK_ October 2017.
The Dilemma of Discipline for Performance (A revolutionized performance management model).
The Disrupted Organization “Technology driven OD practice” MSA _OD & Leadership Conference workshops _Oct 2017.
Positive Coaching
Optimistic Spark_ October 2017.
How to make a business plan – HR for Entrepreneurs – Project Mgmt. – Fundraising for startups – Sales basics – Personal branding – Introduction to Social media – Advertising basics – Marketing basics – Freelancing.
Global Entrepreneurship week_ November 2017.
The Rosetta stone of Leadership & Performance /Enneagram Methodology
Provided by Mario Sikora _ Awareness to Action Association.
The Instinctual Leadership
Provided by Maria Jose Munita _ Awareness to Action Association HR Minds Conference workshops_ November 2017.
HR Consultation Roadmap
Learning how to execute a complete consultation project for Companies through efficient organizational, structural, functional, cultural & HR analysis overviewing the case of the whole Org. and thus recommending areas of improvement based on the analysis outcomes.
Leaders Consulting & Training _ December 2017.
“The Science of creativity”
Provided by Allen Gannett
“No Ego: How leaders can cut the cost of workplace drama, end entitlement, and drive big results”
Provided by Cy Wakeman.
What makes a great story”
Provided by Sita Brand
Rise Up Summit_2017
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SPEAKER X
Advanced course of Public Speaking by Yasmine El Baz Skills Bank _ July 2018
Gamification for Trainers
Learning how to gamify training content & structure. The Trainer_ August 2018
Advanced Media Relations Workshop
AUC _ February 2019
Computer Literacy Skills
• Good knowledge of MS office (Word, Excel, Outlook, Visio, PowerPoint and Internet explorer). Confident in the application of the internet for research purposes. Business Skills
• Problem solving & planning skills.
• Ambitious and promoter.
• Relationship builder, resourceful and adaptable.
• Very pragmatic and well organized.
• Able to work in a team.
• Client oriented and able to reflect a good image of the company. Areas of Expertise:
• Recruitment & Selection.
• Candidates interviewing & personality assessments techniques (MBTI)
• Performance Management & KPIs design.
• Policies & procedures manuals editing & publication.
• Employee Relations & Personnel.
• Employee Communication Techniques.
• Employee Compensation & Benefits Programs.
• Employee Training & Development.
• Employee Motivation & Engagement.
• Job Evaluation (HAY Methodology).
• Grading System & Salary structure design and development.
• Strategic Management & Planning.
• Analysis needed to come up with Company Vision, Mission, and Competitive Advantage development.
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Conferences attended:
I participated in the conference held to discuss the project of the New Labor Law, with the Employers representatives, at Safir Hotel on the 3rd & 4th of October 15 in the presence of two members of legislative committee to draft the new labor law; Counselor Mohamed Hamed El Sayyad (Social Insurance Expert), & Dr. Nyazi Moustafa. October 2015.
HRC 2017 (held on 07
th
& 8
th
of April 2017).
Periodic SHRM Cairo Forum seminars.
HAY Annual Seminars.
Strategic Thinking Conference (held on the 23
rd
October 2017).
Organizational Development & Leadership Conference (held by MSA 29 th
& 30
th
Oct. 2017).
Releasing the Potential of Talent with Competency Based Applications (held by Job Master
& Riverwaves on the 13th of November 2017.)
Global Entrepreneurship week Nov. 2017.
HR Minds Conference 2017 (held on 18
th
& 19
th
of November 2017).
Rise Up Summit 2017.
Businex 2018.
Speaker X (participating as a speaker) _ held on the 4 th
of August 2018.
HR vision 2030 _ 29
th
Sep 2018.
HRSE – Dubai – 2019
The Compensation & Benefits Forum – Riyadh – 2019
ATD European Summit – Brussels – 2019
ATD Middle East Conference – June 2020
The Compensation & Benefits Conference – June 2020 Page 12 of 14
Membership:
EHRMA (Egyptian Human Resources Management Association).
EAHRD (Egyptian Association for Human Resource Development).
HRCI (Human Resources Certification Institute).
Toastmasters International
Arab Trainers Union & Council of Economic Unity
More about me:
• http://www.hrrevolution.me/interview-with-mariham-magdy-hr-manager-in-the- petroleum-services-industry/
Volunteering as a Business Journalist with Magazine I had the pleasure to interview prominent business figures through HR Revolution Middle East such as:
1. Dr. Jack Phillips _Chairman of the ROI Institute_USA http://www.hrrevolution.me/interview-with-dr-jack-phillips-chairman-of-the-roi- institute/
2. Cy Wakeman _ Drama Researcher, Ny Times Best Selling Author, Global thought leader
http://www.hrrevolution.me/interview-with-cy-wakeman-drama-researcher- international-speaker-on-leadership-management-ny-times-best-selling-authorglobal- thought-leader/
3. Amy Kates _ Kates – Kesler Organization Consultant http://www.hrrevolution.me/interview-with-amy-kates-kates-kesler-organization- consultant/
4. Jonathan Holmes_Managing Director Middle East & Africa_ KORNFERRY Group http://www.hrrevolution.me/qa-with-jonathan-holmes-managing-director-regional- chair-korn-ferry-middle-east-africa/
5. Dr. Alaa Awad _ Egyptian Physician and HR Expert, who is the first to introduce the concept of Job Psychological Engineering
http://www.hrrevolution.me/job-psychological-engineering-interview-with-dr-alaa- awad-associate-expert-consultant-at-talent-
bay/?fbclid=IwAR0x2iAz3ffhf9bvIc01dv_9NqL6XTznWsJJcfUBowPGkaE3fO13rt3s g78
And many other Business & HR Gurus
http://www.hrrevolution.me/tag/mariham-magdy/
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My Articles:
• https://www.linkedin.com/pulse/preparing-organizations-kpis-implementation- mariham-magdy/
• https://www.linkedin.com/pulse/what-you-dont-know-hr-people-mariham-magdy/
• http://www.hrrevolution.me/solving-the-people-management-confusing-equation- freedom-within-control/
• http://www.hrrevolution.me/meeting-jack-phillips/
• https://www.linkedin.com/pulse/dont-shift-your-career-hr-unless-mariham-magdy/
• https://www.linkedin.com/pulse/my-dear-friend-take-advice-marry-hr-person- mariham-magdy
• https://www.linkedin.com/feed/update/urn:li:linkedInArticle:6393790464683757568 I won the ROI Institute USA Award for Best Published ROI Article 2017/2018 https://roiinstitute.net/12484-2/
https://www.dostor.org/2521686
Working as a Freelance HR Consultant for Startups / Organizations to help them develop their HR departments from scratch & create an internal legally compliant HR system.
Sample Clients:
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Participating as HR Speaker
In HRTAC 19 – Kuala Lampur Malaysia
https://www.fdbconferences.com/hrtac-
2019?fbclid=IwAR06oPLADrBR_kxSwKL4eVTVVEfn2oRj-ZNK1oOcNqdClktJlhRuXVu3Tpo Working as a Freelance Trainer
Working as a part-time HR Instructor
Contact this candidate