*

RESUME

MS. PREMALA MUNIANDY

*-*-*, ***** *** BUNGA,

JALAN TAPAH, JELUTONG

***** ******

Tel : 012-*******

E-Mail: adeyha@r.postjobfree.com

PRESENT PERSONAL PARTICULARS

Age : 39

Date of Birth : 15th October 1980

Gender : Female

NRIC : 151***-**-****

Nationality : Malaysia

Race : Indian

Religion : Hinduism

PRESENT CAREER OBJECTIVE

• Seeking a challenging position with opportunities for career advancement and learning in human resource management. To have a long and successful career in the field of human resource especially in the field of management.

EDUCATION BACKGROUND

YEAR INSTITUTION/SCHOOL HIGHEST QUALIFICATION

1999 Institut Perkim Good (IPG) Penang

Cert & Adv. Diploma

Administrator in Secretarial &

Human Resources Management

1998

Pusat Akademik Guan, Penang

Computer Studies

Certificate -Computer Studies

1997 Sek. Men. Raja Tun Uda Sijil Pelajaran Malaysia (SPM) 2

CURRICULUM ACTIVITIE

• Maraton Runner

• Olaragawati Sekolah (1998)

• Bendahari Kelab Pelancongan ( 1995)

• AJK Persatuan St.John Ambulan (1995)

• Lawatan ke Cameron Highland dianjurkan oleh Kelab Pelancongan (1998 )

• Lawatan ke Score ‘A’ diajurkan oleh USM Penang (1996 )

• Lawatan ke Terengganu dianjurkan oleh Kelab Khidmat Sosial (1998 )

• Program Mesra Pelajar ( 1998 )

• Seminar PMR in Universiti Sains Malaysia, ( 1996 )

• Seminar SPM I in Teknik Vokalsional Balik Pulau (1998)

• Pertandingan kawad kaki sekolah persatuan St.John Ambulan, (1997) TECHNICAL SKILL

• Advanced in Microsoft Office including Word, Excel……. etc

• Knowledgeable in accounting software (UBS) (Sage) Payroll

• Knowledgeable in accounting software (ifca) Building Management

• Knowledgeable in general computer software and internet surface SKILLS & ABILITIES

Skill/Ability/Proficiency Rating: 0 = Poor 5 = Good Computer Literacy

Rating

0 1 2 3 4 5

Microsoft Word X

Microsoft Excel X

Language Proficiency

Rating

0 1 2 3 4 5

Bahasa Malaysia Spoken X

Written X

English Spoken X

Written X

3

WORKING EXPERIENCE

Company Name : CPA Tech. (Malaysia) Sdn Bhd (France Company) Position : Administrator cum PA to Senior General Manager From / To : 2002 - 2008

Job Description:

Prepares memorandums outlining and explaining administrative procedures and policies to supervisory workers. Plans conferences.

1. Composes notices, minutes, and resolutions.

2. Acts as custodian of college documents and records. 3. Directs preparation and filing of legal documents with government agencies to conform to status. 4. Schedules appointments, gives information to callers, takes dictation, composes and types 5. Correspondence, reads and routes incoming mail, and performs other administrative and clerical duties. 6. Works with word processing, spreadsheet and database software to complete 7. Administrative tasks.

8. Handles sensitive and extensive confidential information. 9. Composes and types routine correspondence and prepares materials for special events such as invitations, guest lists, RSVPs, programs, etc.

10. Files correspondence and other records.

11. Answers telephone and gives information to callers or routes call to appropriate official and 12. places outgoing calls. Schedules appointments and makes changes to calendar as necessary. 13. Greets visitors, ascertains nature of business, and directs visitors to appropriate person. 14. Arranges travel schedule and reservations.

15. Compiles and types statistical and budget related reports, maintains related databases and enters new data. Schedules room reservations, meetings and records minutes of staff meetings and makes copies of correspondence or other printed materials.

4

Company Name: SRIGIM Medical Centre

Position: Human Resources cum Administrator Sr. Executive From / To: March 2008 – May 2012

Job Description:

• 1. Ensuring timely initiation and proper compliance of statutory requirements under various labor laws. 2. Recruiting of workmen as per the selection procedure specified [such as site requirement as confirmed by MANAGEMENT, background clearance, skills test & confirmation] 3. Ensuring disbursement of statutory minimum wages, and review of skill grades and wage rates if warranted. 4. Obtaining/generating and maintaining the requisite statutory records relating to attendance, overtime and earnings of all workmen at the site.

5. Ensuring that overtime work and its payment are in accordance with the statutory requirements 6. Arranging, maintaining and rendering medical first aid to workmen of the site, as and when need arises. 7. Arranging hygienic up-keep of labor camp(s), site canteen(s), sanitary facilities and rest rooms at all times. 8. Displaying the specified statutory notices in accordance with labor laws and updating them, as and when required

9. Implementing all rules, procedures, directives etc. applicable under various statutes including those prescribed by the Management.

10. Installing and operating the internal systems of the company in relation to attendance recording, overtime work, wages records, statutory deductions and any other specified matters. 11. Reporting the labor strength, attendance, PF Coverage, IR & WC cases, Black listed workmen, overtime details, cost information of labor wages and related expenses to MANAGEMENT and to the IR Dept periodically. 12. Liaising with labor department, job related government officials, the workmen, sub-contractors and special agencies to maintain good industrial relations and to ensure full statutory compliances interviews. 5

Company Name: RESTORAN JAYA AGD SDN BHD (GROUP OF JAYA) Position: ASSISTANT MANAGER

Dept.: Human Resources & Administrator

From: 01st July 2012 - 31st August 2017

JOB DESCRIPTION: (HANDLE MULTI TASK)

RESPONSIBLE FOR THE FULL SPECTRUM OF THE FUNCTIONS IN THE HUMAN RESOURCE DEPARTMENT WHICH ENCOMPASSES, PAYROLL, MANPOWER PLANNING, RECRUITMENT AND SELECTION, COMPENSATION & BENEFIT, EMPLOYEE RELATIONS/WELFARE/ INDUSTRIAL RELATIONS, PERFORMANCE MANAGEMENT, TRAINING & DEVELOPMENT AND OTHER HUMAN RESOURCE RELATED MATTERS. PROVIDE SUPPORT AND ADVICE ON ALL MATTERS REGARDING LOCAL EMPLOYMENT LAW INCLUDING RECRUITMENT, GRIEVANCE HANDLING, DISCLIPLINE AND OTHER HUMAN RESOURCE ISSUES. ENSURE ALL IMMIGRATION MATTERS ARE ATTENDED ACCORDINGLY AND UPDATED TO MANAGING DIRECTOR ON REGULAR BASIS

ENSURE EFFICIENT AND EFFECTIVE RUNNING OF THE PAYROLL ADMINISTRATION RESPONSIBLE FOR FOREIGN WORKERS HIRING AND ENSURE ALL GOVERNMENT REQUIREMENT (FOMEMA), WORKMEN COMPENSATION, RENEWAL OF PASSPORT ARE DONE ACCORDINGLY. ENSURE DISCLIPLINE IS MAINTAINES AT TH EHIGHEST LEVEL AND AT THE SAME TIME PROPER COUNSELING IS GIVEN BEFORE ISSUANCE OF ANY WARNING LETTERS.

ENSURE ALL LABOUR/IR ISSUES ARE RESOLVED AMICABLY. ENSURE ALL WARNING / SHOWCAUSE LETTERS ARE KEPT CONFIDENTIALLY AND UPDATED TO THE MANAGING DIRECTOR ON REGULAR BASIS

ENSURE ALL SUPERVISORS AND ABOVE ARE GIVEN OFFER LETTER AND JOB DESCRIPTION ON THE REPORTING DATE AND AT THE SAME TIME UNDERGOES ORIENTATION PROGRAMME 6

CURRENT WORKING EXPERIENCE

Company Name: Bandar Baru Ayer Itam Management Sdn Bhd Position: Senior Credit cum Administration Officer Dept.: Litigation, Human Resources & Administration From: 01st September 2017

JOB DESCRIPTION: (HANDLE MULTI TASK)

DEPT : CREDIT / LITIGATION & ADMIN

Prepare defaulters listing for respective projects. Prepare reminder letters to all defaulters and follow up with subsequent letters Issued overdue notice and mailed to the residents

Printed out aging report and pass to site clerk/BS and collecter to make a call/chasing for payment Distribute the caller list within own internal department for payment collection and follow up Blocked the access card for defaulters (activated and de-activated the access card) Monitored and analysis to the reason of non-payment Track the wherebouts of the individual based on IC and last know address Attend to residents requesting for instalment plan and other sources for settlement Preapare installment aggrement letter for RA

Follow up and updating on instalment plan for respective projects. Make a telephone call to defaulters for recovery of outstanding charges. Follow up the collection status with site clerk/BS and bill colletors Monitoring and order office supplies / Issue work order, work report and stock requisition form. Checking Upon receiving the goods, verify the order and submit the invoice to account dept Checking outstanding maintenance payment.

Handle interest waiver or discount process

Assist to type document / minutes / notice and etc. Record incoming fax / email direct bank in to make maintenance charges and others. Generate & Printing of Stmt of accounts to all project Allocation for Maintenance charges

Checking outstanding and follow up with BS for Renovation Unit Arrange / Follow up and update the Night Collection Task as per schedule and discussion Work closely with BS for garther defaulter information for filling legal docs. DEPT : FILING CASE TO TRIBUNAL

Preparing and filling all tribunal related documetns Upon receipt of court documentation, carry out the required action in accodance with court instruction and timescales, This can included preparing and submitting a reply defence, Forms, setting sup a payment plan or installment plan. Preparing summary for instruction to proceed NOD/Summon/Form 11 and Form 20 Updating of NOD status for respectine projects and cordinated. Organizing relevant documents for attorney review abd file documents for tribunal case preparation Be prepare to attend the court for hearing

DEPT : COMPLAINT

Regulary checking complain system

Follow up with BS the status of the complain

To highlight to MM and AOE for further action for complain issue cannot be resolved 7

To monitor the progress of complaints, including liaison with BS for the action taken To ensure that appropriate action is taken to improve services of complaint reports To oversee the administrative operation of the complaints process throughout all its stages Attend to complaints meeting

DEPT : HR

Jobstreet vacancy / conduct interview

Monthly Record staff / Late coming attendance list Checking and asnwering staff queries abour HR related issues Assist payroll and account dept by providing relevant employee information(e.g. leave/absend/sick and attendance) Maintain update employees records such as leave and MC Handle sensitive information in a confidential manner Prepare HR documents (personal file for new comers) Oversee and supervise the work of junior staff

Liaise with Insurance Agent for Staff Medical Insurance Monitored staff medical insurance

DEPT : Farlim Group

Checking of miscellaneous invoice for Quit rent for Landed property Update and monitoring Quit Rent for all projects

Checking and answering of maintenance fee and miscellaneous for Solicitors & RA Reply memo / letters of outstanding fee and miscellaneous for Solicitors Checking of change purchaser particular update the sub-sale cases Reply letters of outstanding charges for Farlim Group and Solicitors for Sub-Sale / Additional Loan / Refinancing Loan / Auction Cases and … etc

To follow up /chase the BS for case to case problems Process invoice and reqyests for payment through the relevant Business Unit (Farlim Square/Pos Office ….etc) Provide support to the MM/AOM/BS and others

DEPT : FRONT DESK

Cover the reception /front desk work when ever is required (time to time) Provide information by answering questions and requests for walk in RA (face to face) Handling incoming calls

Helping cashier when ever is needed

Arranging manpower (casheir) when ever is required (time table) PROJECT (ACCESS TAGS)

Desa Mawar / 7A & 7D / 2C & 2G

Monitoring the progress of Tags access Installment Up keeping of Installment payment records

Disturbed Tags to RA

Discuss nd Arrangge for instalment plan for defaulters Update and keep record into system

Active and deactive the lift access tags into system Contribute to team effort by accomplishing related task as needed Work flexible hours as needed

*** Any other task or asignement time to time **

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STRENGTH

• Exceptionally well-organized strong work ethics and willing to work hard to achieve employer’s objectives.

• Capable to learn quickly.

• Motivated to work well and build a successful career.

• Able to achieve good team work.

• Able to communicate with team mates.

• Have a good interpersonal skill.

MISCELLANEOUS

• Availability: 1-month notice

• Possess Own Transport

• Reference: upon request

Contact this candidate