Customer Service Office

AUTUMN RAMIREZ

**** ****** **** **., *********, TX 76013 H: 817-***-**** C: 817-***-**** ****************@*****.***

SUMMARY

Experienced customer service professional ready to hit the ground running. Able to juggle many tasks, I have been able to handle a number of duties whether they are the needs of a home buyer to the requests of a family needing household support. I excel in time management and am focused on making sure the job gets done. Whether in a team role or as an individual, I’m goal oriented and ready to help wherever needed.

HIGHLIGHTS

Goal oriented

Dependable

Strong interpersonal skills

Very organized

Able to handle a number of tasks

ACCOMPLISHMENTS

Real Estate License

Received a personal trainer certification through Action Certification.

Taken classes on Microsoft Office

Studied at Tarrant County Community College

EXPERIENCE

02/2018 to Present Real Estate License

Passed 6 required tests and real estate exam to obtain a real estate license.

Agent with Keller Williams in Arlington, Texas

Cold call perspective home buyers and cultivate clients

Call listing brokers to negotiate contracts

Organize client lists

Come up with marketing strategy to find more clients

06/2016 to Present Markham Family – Arlington, Tx

Nick & Jessica Markham

Help high net worth family with a number of household duties.

Handle phone calls and correspondence when in the home.

Responsible for motivating children to achieve their goals.

Teaching and training responsibilities as the child grows.

09/2013 to Present Trainer

Self-employed - Arlington, TX

Certified through Action Certification.

Customer service skills, dealing with many types of personalities and being able to motivate them mentally.

Designed each class to match the skill and learning levels of all participants.

Cleaned and organized studio after each group fitness class.

Corrected dangerous movements and suggested alternate exercises.

Explained ways to measure exercise intensity for the best results.

SKILLS

CPR Certified, clients, Customer service skills, Dependable, First Aid, inventory, tables, teaching, phones, professional and friendly, careful and active listener, multi-tasking.

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