Tim M Boyes
Business Analyst, IT Manager, Project Manager
Greater Chicago Area
A skilled and experienced Senior Business Analyst, IT Manager and Project Manager driven to assist companies meet goals and objectives. Experience in various industries including Financial Service, Wealth Management, Manufacturing, Insurance, Petrochemical and Transportation.
20 years’ experience utilizing System Development Lifecycle (SDLC) methodologies in various roles. Those roles inclused ; Developer, Development Manager, Project Manager, Quality Assurane Manager, Business Analyst, etc.
Fifteen years’ experience as a Business Analyst defining requirements based on business needs, analyzing workflows and solutioning. Skilled eliciting requirements organizing into Initiatives, Epics, Stories and Tasks.
Ten years’ experience as a Project Manager using various methodologies including Agile, XP, Lean, Kanban, Waterfall, JAD etc., including Project Portfolio Management (PPM). Projects include software development, Infrastructure and Vended applications.
15 plus years performing Data Analysis and Analytics on large datasets/databases for managerial decision support, Dashboards and KPI’s.
Several years developing Tableau reports and dashboards
Highly skilled analyzing complex issues and identifying viable solutions.
Early adopter of Business Intelligence, Data Analytics and Data Mining for management decision support.
Four years’ experience implementing Cloud and SaaS solutions.
Several years’ experience using and integrating various ERP and CRM applications.
Strong analytical skills with ability to understand and resolve complex issues.
Twenty years’ experience working with Data Quality / Integrity issues and resolution of data issues.
Experienced Project Manager of Infrastructure upgrades and Windows Migrations.
ArcelorMittal Steel Corporation – Burns Harbor, IN. February 2019 – May 2020
Business Analyst / Data Analyst
As a member of a large team on a long-term project, primary responsibilities included Gather and Defining Requirements, Analysis and Documenting of manual and automated processes, Data Analysis and Validation. Identify key datapoints required to support daily project data quality metrics reporting. Heavy use of MS SQL (MSSMS) and Oracle SQL Developer writing and maintaining queries for data analysis and reporting. Additional responsibilities included mapping the fields of legacy mainframe systems (50+ years old) to the new MES platform (vended).
Utilized JIRA to record and track issues
Subject Matter Expert for Data Validation.
Work with business and IT staff to gather requirements and resolve project related issues.
Lead designer and development oversight of a web-based data validation tool.
Development of ad-hoc reports for business and senior management.
Analysis of disparate data to identify data commonalities and trends.
Work with vendor to document/define key data integration points.
Canal Terminal Company - Channahon, IL September 2016 - April 2018
Senior Business Analyst / Project Manager
Responsible to document the “what is” of the existing inventory application and defining the “to be” based on business operation needs and gap analysis. The project included upgrades to network infrastructure, servers, Ethernet/fiber, implementation of RFID Technology and Cloud / SaaS based solutions. The project required a presentation to senior management defining the current state and identifying business, operational and financial risks of not resolving the existing state.
Utilized IBM Connections for project collaboration and documenting project artifacts.
Created “User Stories” defining requirements using Agile methodology.
The project was managed as a portfolio (PPM) due separate technology related areas utilizing Agile, Lean, Kanban and Waterfall methodologies.
Defined the integration requirements of vended ERP (Lawson) and CRM (Salesforce) with enterprise legacy applications.
Responsible as Project Manager for Infrastructure upgrades including Windows client.
Managed infrastructure upgrades to support the new vended inventory (Servers, Process/Automation Control Servers and Ethernet/fiber).
Implemented a cloud-based railcar inventory service utilizing hand-held RFID scanners identifying railcar inventory and correct location within client’s facility.
Developed Tableau reports and dashboards for management decision support.
Managed the migration of historical data from the old system to the new TMS application along with remediation of Date Quality and Integrity issues.
Managed the release docket items for the existing inventory system until migration to the new TMS system
Northern Trust Corporation - Chicago, IL June 2001 - July 2016
Vice President - Senior Application Consultant
Performing various roles while at Northern Trust in the Information Technology organization including Business Analyst and Project Manager, Manager and Developer primarily supporting the Wealth Management and investment organization.
Business Analyst / Project Manager March 2013 – July 2016
SharePoint Development / Support & LotusNotes Conversion / Support
Performed several roles across multiple projects of the SharePoint Development and LotusNotes Conversion initiatives managing up to 30 resources.
Utilized and responsible for the success of projects using SDLC methodologies based on project needs..
Managed a global team responsible for new SharePoint applications, LotusNotes conversions and responsible for approving project plans and requirement documents of contracted Project Managers and Business Analysts using Agile methodology.
Responsible for resource forecasting and on-boarding.
Managed the organizations financial budget and keeping expenses under control.
Improved delivery of projects through the use of SDLC methodology frameworks specific to the project.
Streamlined the “Problem Ticket” backlog from an average of over sixty days to less than two days by refactoring the workflow and eliminating non-value-added function or activities.
IT Manager Quality Assurance / Project Manager– Investment Trade Application November 2011 – March 2013
Responsible for managing QA Test team (five to ten resources) ensuring the quality of new software releases meet business requirements and to reduce/eliminate software “bugs”. Worked with the development team and project manager using Agile methodology along with HP QC/ALM.
Key accomplishment: Reduced bugs released into production from an average of 40 per release to zero over 18-month span.
IT Manager - Trade Application February 2008 – November 2011
Managed a team of developers (five to ten) supporting a mature client server investment trade application for the Wealth Management group using Agile development methodology.
Key accomplishment: Improved relationship with business unit by being proactive to business needs instead of reactive.
Lead Application Developer January 2005 – February 2008
As lead developer, responsible for issue resolution, development of new features and assigning tasks to and reviewing the work of other team members. Managed the system, integration and UAT of new releases prior to implementation. Work with business partners to define requirements.
Key accomplishment: Resolved a longstanding trade reconciliation issue by rewriting the SQL stored procedure eliminating reconciliation errors and fines.
IT Manager – Global Backoffice November 2003 – January 2005
Managed the Backoffice (Eagle Investment Systems) development and docket support team of the Eagle Pace & Star vended investment accounting system for the US and Europe Backoffice investment accounting.
Key accomplishment: Redefined the overnight batch process to complete processing before the start of next business day.
Data Warehouse BI Project Manager / Architect June 2001 – November 2003
Designed and developed a Data Warehouse using Business Objects as the BI reporting interface. The data warehouse was fed from operational data from multiple upstream applications becoming the “system of record” for client fund data.
Key accomplishment: Provided management with a rich set of reports, dashboards and KPI’s.
Application Developer / Business Analyst / Project Manager April 2000 – June 2001, Consultant
Responsible for performance tuning of an existing n-tier client-facing application reducing query response time to less than one second from an average of two minutes.
2009 Signature Service award - for taking on and improving support responsibility for a complex and problematic proprietary application. Improved both customer and client satisfaction helping to retain the numerous high wealth investment clients.
2004 Signature Service “Total Quality” medallion - for rewriting a problematic overnight batch stream saving a $10-million-dollar account.
2001 Signature Service “Team Spirit” award - for implementing and training a new software package ahead of schedule and under budget.
Bachelor of Science in Computer Science for Business
DeVry University – Chicago
Business Analyst Certificate
Project Management Certificate
Highlights - Other Experience & Skills
Experience with IT Audit and Compliance including SOX, State and SEC reviews as well as AMS.
Business Intelligence and Tableau Report and Dashboard design and development
Excellent analytical and problem-solving skills of complex issues
Considerable experience with SDLC
Considerable Data Analysis/Analytic and Data Mining experience on large datasets/databases to generate various reports and charts to identify trends in support of managerial decision support
Experience analyzing workflows and processes, identifying constraints and designing effective and efficient solutions.
Twenty plus years’ experience with SQL writing queries, stored procedures and ad-hoc reporting
Thorough understanding and experienced with SDLC and related documentation
Experience working with cross-functional business units
Experience with IT Governance (Data & Application)
Tim M. Boyes
1756 Ransom Road
Valparaiso, IN. 46385