Soon Myoung (Daniel) Seo

*** ***** ***, **** *, Palisades Park, NJ 07650

201-***-**** · adey2n@r.postjobfree.com

OBJECTIVE:

To obtain a challenging position of impact that leverages my experiences and provides opportunities to foster professional growth.

EXPERIENCE:

Signpost, New York, NY

“Signpost is a leading provider of CRM and Marketing Automation software that helps small businesses acquire and keep customers through online reviews and referrals.”

Senior Sales Executive (Oct 2019 – Present)

Sales Executive (April 2019 – Oct 2019)

• Consistently exceeded monthly quota, delivering an average of 173.7% to goal (over indexing organization by +75.7%).

• Averaged 80 dials (-20 vs company avg) and 200 minutes of talk time (+50 vs company avg) per day

• Redefined how organization qualifies prospects; identified disparity in client’s digital marketing activities and consumer review counts.

• Evangelized my approach to sales pitches with my team; customer-centric approach with focus on their business model, industry factors and customer specific pain points.

• Maximize Salesforce potential; created new reports that were adopted by Sales Operations to identify high probability customers.

• Held product demonstration meetings through online screen sharing with over 30 new small businesses every month

(delivered 78 net new accounts)

• Leveraged SMB experience to build trust and rapport with clients; yielding high close rate of 30% (+ 10% vs company avg)

iPhone Expert NYC

New York, NY

Operations Manager (December 2016 – February 2019)

• Managed 3 retail locations, delivering $1.5M in annual revenues.

• Optimized operation costs by projecting upcoming sales and adjusting inventory orders accordingly based on annual performance history on a quarterly basis.

• Designed and managed strategic plans to boost sales during promotional seasons.

• Managed accounts receivables; track and execute internal/external communication of payment delinquencies.

• Developed and implemented best practices across all retail locations

• Manage customer database; over 50,000 customer profiles across 3 locations Branch Manager (April 2015 – December 2016)

Lead Technician (April 2014 – April 2015)

Repair Technician (August 2013 – April 2014)

• Delivered sales objectives in each quarter, resulting in increased revenues to $700k, representing 40% year over year growth. (Top revenue generating location)

• Led weekly staff meetings; providing weekly sales data to upper management; communicated wins and losses.

• Optimized store inventory through sales trends analysis, minimizing markdowns and ensuring high rates of in-stocks.

• Increased store sales above target each quarter by analyzing weekly sales and creating action plans to achieve target

• Managed digital advertisement through Google Adwords, Facebook, and Instagram.

• Developed and maintained relationships with companies for new opportunities

• Trained 8 new technicians to operate new and existing locations. SKILLS:

• Advanced proficiency in Microsoft Excel, Power Point, and Word.

• Proficiency in Salesforce

• Fluency in Korean

• Establishing strong professional relationships to ensure cross-functional cooperation and execution.

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