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Medical Customer Service

Baltimore, MD
July 29, 2020

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Selena Chiodi

*** ********* ***, *********, ** **074 443-***-****


Southern New Hampshire University, Manchester, NH June 2020

Bachelor of Science in Business Administration (Focus in Healthcare Administration) GPA: 3.8/4.0

Carroll Community College, Westminster, MD April 2018

Associates in Nursing (Completed 59 Credits) GPA: 3.5/4.0


Aesthetic Center at Woodholme Pikesville, MD

Surgical Coordinator Aug. 2019 –Present

Understand / communicate surgical procedures to be able to maintain a surgical schedule

Coordinate multi-step procedures with doctors and surgeons outside of the facility

Serve as the liaison between patients and surgeons, and assist in scheduling surgical cases

Ensure smooth running of all non-clinical work for surgeon / patient encounters

Process incoming patients, answer telephone calls, and fill out / file paperwork

Organize and review patient insurance / financial information, aiding senior medical staff

Celebree Learning Center Westminster, MD

Early Childhood Educator Dec. 2015 – Aug. 2019

Managed a classroom of six infants with a co-partner

Educated children on everyday skills, and worked towards learning and physical milestones

Organized and managed daily portfolios to log the children's progress

Created lesson plans and developed schedules / routines

Conducted marketing activities by assisting in local community events

Cranberry Hill Learning Center Westminster, MD

Early Childhood Educator Nov. 2012 – Oct. 2015

Managed a classroom of children of various ages with a co-partner

Supervised and monitored the safety of the children while maintaining a safe environment

Coordinated and organized activities for the children

Provided care such as grooming, feeding, and cleaning


Medical Skills: Basic Clinical Procedures, Medical Terminology

Other Technical Skills: Client Satisfaction / Customer Service, Public Speaking, Microsoft Office

Soft Skills: Communication, Creativity, Self-starter, Team Player, Time Management

Interests: Cooking, Fitness, Football / Rugby, Painting, Skiing, Traveling

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