Mae Grace Seminio
Dubai, United Arab Emirates
Mobile: +97156.5454 992/ ***********@*****.***
LinkedIn: http://linkedin.com/in/mae-grace-seminio-6855a182
Career Summary
Fourteen years work experience in various roles directly supporting C-suite and top executives, with in-depth understanding of strategy and various areas of management including: Stakeholder Management, Logistics and Calendar Management, Policies and Procedures, Risk and Confidentiality, and Customer Relations. A strong, focused, innovative problem solver capable of delivering tasks within challenging timelines.
Key Skills
Proficiency in MS Office and Zoom applications
Excellent written and verbal communication skills (English and Filipino)
Ability to work in an ambiguous environment and drive forward results
Experience in building cross-functional partnerships and influencing stakeholders across the organisation Problem solver, able to troubleshoot issues independently or escalate when necessary; sense of accountability and sound professional judgment
Employment History
HSBC Bank Middle East, Dubai, UAE
Personal Assistant to HSBC MENAT HOST Head of Operations / May 2016 – to present
Chief Administration Officer / Chief Control Officer
Admin Support - MENAT CAO, CCO, Head of Operations
Support CAO, CCO and MENAT Head of Operations in managing their day to day operational management activities, including, but not limited to Calendar Management, Travel Booking/Claiming Expenses and scrutinizing important emails
Support the wider CAO, CCO and MENAT Head of Operations teams in facilitating special events, such as Town Halls, Offsite, Workshops and Broadcast Meetings
Extend support to the MENAT COO PA, during annual and emergency leaves
Proactively draw Management attention to items require immediate action and topics they could be interested in
HR Engagements for Global Operations / MENAT COO Office / MENAT Chief Control Office
Assist Operational Manager in collating newsletter updates for each Countries and arranging all current and important momentum of each staff on a monthly basis.
Organize the Global Mandatory Training reminder for all the Regional Heads and their directs reports
Support in logistics and various arrangements for Floor Meetings, Exchange Sessions, and Townhall events
MENAT Service Performance Delivery Team
Support the generation of effective communication to the stakeholders
Collaborate with other HOST Functions to ensure commonality
Support ad hoc requests from Regional CAO & Head of Business Services
MENAT Staff Transportation
Effective and timely manage Business as Usual activities, streamlining of the processes
Timely and frequent communication of updates to all our stakeholders (employees/supplier)
Manage the Staff Transportation share point, making sure that data stored there is kept updated
MENAT Authorize Signatories
Effective and timely communication of authorized signature changes with our stakeholders in Hong Kong on a monthly basis, after keeping an audit trail for the changes in the Authorized Signature Database.
Team Administration, Employee Engagement and Event Management
Manage business expense claims in line with HSBC Policies.
Manage proper exits of staff leaving the department.
Perform general office duties, i.e.: Telephone system, IT support, Buy Smart
Perform Invoice Workflow for CAO, CCO and MENAT Operations
Managing the CCO/CAO Office employees Leave Cards and timely adjusting balances in line with HR or their direct managers instructions
HSBC Bank Middle East, Dubai UAE
Personal Assistant to MENAT Head of Transformation February 2015 – April 2016
And Chief Administration Officer – (Temp Role)
MTU Middle East (A Rolls Royce Power System Company) Nov 2013 –November 2014
Executive Assistant to Chief Executive Officer,
Support the CEO to manage workload and activities.
Identify, anticipate and prepare information requirements of the CEO for meetings, appointments, presentations etc. and follow up inward and outwards requests for information, outstanding reports, and correspondence.
First point of contact for Vendor support and creating Purchase Order through SAP
Shuaiba Industrial Company, Jebel Ali Freezone Dubai UAE. February 2012 – October 2013
Executive Assistant,
Ensure good communication with participants and effective administration and scheduling of the program
Liaise with and support Training Facilitator to ensure all requirements and resources are provided for, including one hard copy handbook per participant
Ensure all marketing collateral is up to date by liaising directly with Communications Coordinator or graphic designer
Transgulf Shipping Company – Dubai UAE December 2007 – January 2012
Executive Assistant
Keep up to date and high-level management of campaigns, contact, lead and organization
Support team and Head of Sales in various programs, campaigns and contacts
Update team at meetings on lead numbers
Captiol Hotel – Dubai UAE October 2005 – October 2007
Hotel Airport Representative
TRAINING AND EDUCATION
HSBC Learning Programmes
o SMILE Customer Culture Framework
Interest;
Active Volunteer for HSBC Sustainability Programme
oPeople Development
Volunteer, World Rugby Seven Series 2019
Volunteer, Smart Idol, by Smart Life
Volunteer, Ramadan Market Fair
oEnvironment
Volunteer, Water Research & Learning Programme Team 72 2017
Volunteer, Earth Watch Programme 2019
Education and Qualifications
University of San Agustin – Bachelor of Commerce Major in Marketing