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Customer Service Assistant

Location:
Dubai, United Arab Emirates
Posted:
July 29, 2020

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Resume:

OLATUNJI TOLULOPE OLUWAPELUMI

Dubai, United Arab Emirates

Telephone:- +971*********

Email:- adexj1@r.postjobfree.com

CAREER OBJECTIVE

To seek employment as a waitress and to work in an environment that will challenge me to broaden my knowledge and sharpen my skills.

CORE SKILLS

Results Oriented

Possess a creative, outgoing, and exceptionally positive personality

Superior written and verbal communication skills

Remarkable ability to effectively implement and accomplish assigned tasks in a timely manner without sacrificing quality

Outstanding talent for dealing with and coming up with solutions to unexpected problems with little difficulty

Highly self-motivated and results-driven, with the ability to work well with zero to minimum supervision

Fast thinking, flexible, and logical approach to problems solving

Willingness to learn new roles and tasks

Solid background in organizing other wait staff and hosts, coordinating my responsibilities to ensure a smooth flow of service.

Strong customer service skills, including assessing customer needs, adhering to quality standards, evaluating customer satisfaction, and making the proper adjustments or corrections

PROFESSIONAL EXPERIENCE

2019 – 2020 Waitress Yogurtland, Dubai Mall, Dubai, UAE

Take orders from guests and serve them accordingly.

Cash Handlings

Lobby Ambassador

Customer Service

Cleans tables, equipment, and surroundings

Stocked Refrigerators with bottled beers and wines

2018 - 2019 Waitress Bar Section, Ashosh Hotels, Ibadan, Oyo State, Nigeria

Take orders from guests and serve them accordingly.

Perform consistent check-ins with guests to ensure satisfaction and address complaints swiftly.

Answer questions about the menu and make recommendations when appropriate or requested.

Cleaned tables, removed dirty dishes, and replaced table linens.

Replenished clean linens, glassware, silverware, and dishes.

Cleaned and polished furniture, shelves, walls, and equipment.

Stocked refrigerators with bottled beer and wines.

ADMINISTRATIVE EXPERIENCE

2016 Assistant General Secretary Quantity Surveying Department,

Federal Polytechnic Ado Ekiti, Ekiti State, Nigeria

CERTIFICATION

October 2019 SIRA Certification SIRA Training Centre, Dubai, UAE

ACADEMIC QUALIFICATIONS

2010 -2012 National Diploma Quantity Surveying, Federal Polytechnic Ado Ekiti, Ekiti State

2015 – 2018 Higher National Diploma Quantity Surveying, Federal Polytechnic Ado Ekiti,

Ekiti State, Nigeria

PERSONAL DATA

Sex:- Female

Date of Birth:- 25th February 1992

Married Status:- Married

Nationality:- Nigerian

Language Spoken:- English, Yoruba

Visa Status:- Cancelled Visa

REFERENCES

Available upon request



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