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Manager Service Technician

Location:
Chennai, Tamil Nadu, India
Salary:
30000
Posted:
July 28, 2020

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Resume:

SENTHIL KUMAR K

adexfh@r.postjobfree.com

Mobile: 944**-*****

Career Objective

To seek challenging assignment and responsibility with an opportunity for growth and career advancement as a successful achievement.

Career Summary

A customer oriented and self driven professional with excellent networking knowledge possesses rich experience of 25 years.

Excellent in planning and maintaining day to day work

Expert in trouble shooting the existing networks.

Experienced in providing motivation, guidance and up to date service to all

Personal Qualities

Responsible and honest.

Time bounded and eager to know the new things.

Able to work individual as well as in group.

Good communication skills in writing and verbal both.

Key Responsibilities Handled

Manage the networking of organization.

Provided daily computer and laptop support to end users including installations and upgrades.

Maintain the proper communication through Team between various departments.

Train the new employees.

Maintain accurate inventory for all changes.

Provide weekly status reports to management.

Communicate and interact with front line users

Provide hands on support of our equipment both in our main office as well as our co-location sites

Conduct verification tests with supervision of engineering team

Must possess initiative and flexibility and be cooperative

Possesses interpersonal relationship skills consistent with the duties of this position

Possesses the understanding and ability to work with confidential information on a regular basis

Ability to understand and carry out oral and written instructions

Follows policy and cooperates with supervisor.

Work Experience Total Exp : 15 Years

Company : Star Engineering, Padi, Chennai -50

Designation : Manager – Support

Coordinated the day to day work for company and customer service call.

Worked with end users to determine their information needs

Communicated with customers through email, telephone, and face to face.

Advised on new technologies to help further the organizational mission

Coordinated with the service technician concerning reported system deficiency and acted on those accordingly.

Take responsibility for remedial action planning, and action in conjunction with the relevant experts within the firm

Maintaining company system stocks and weekly report to management

Maintaining company logistic movement with record

Coordinated with monthly invoice to customer and payments

Daily movement record update to management

Working experience in multi-threaded environment

Ability to create positive working relationships throughout the organisation

Assessed systemic problems and suggested possible solutions

Led team in bar coding phase of delivery development.

Assisted in checking and updating hardware and software inventory and records

Assisted in preparing supporting documents as required

EDUCATIONAL QUALIFICATION :

Diploma in Computer Science at R V S Polytechnic Dindigul.

PERSONAL DETAILS :

Permanent Address : 23 Pari Nagar Gandhi Street,

Ashok Nagar, Chennai – 600 083.

Father’s Name : Karuppusamy V

Date of Birth : June 10, 1968

Gender: Male.

Languages known : English, Tamil

D L : T / W & Four Wheel

PAN card : Yes

Aadhaar card : Yes

Declaration :

I do here by declare that all the statements mentioned above are true to the best of knowledge and belief.

Place : Chennai

Date :

Yours Truly

SENTHIL KUMAR K



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