Store Manager Sales
Resume:
Jathurshan Satkunabalan
***-*** ******** ***** ********, ON
L7A 4S6
*************@*****.***
Professional Summary
An enthusiastic and dynamic worker with an extensive IT background, who is motivated and driven to work in a busy computing environment. Ultimately I would like to obtain a position in a dynamic surrounding where I can utilize my knowledge and skills and become a helpful team associate. Academic Qualifications
1. Network Engineering and Telecommunication Systems Diploma (St. Patricks College, London, U.K. - Feb 2011)
Courses include:
Computer platforms
Systems analysis
Programming concepts
Database design concepts
Networking concepts
Personal skills development
Networking technology and infrastructure
Supporting NOS and OS
Website design
Internet server management
Advanced network engingeering and telecommunication systems project
Telecommunication business environment switch engineering
IP networks
Telecommunication technologies
2. Academy of Computing and Accounting, Sri Lanka
Obtained a Certificate in Microsoft Office (2007) Skills and Areas of Expertise
• Excellent in customer service and relations
• Proficient in Microsoft Office and Adobe Acrobat Professional
• Extensive knowledge in Windows and IOS operating systems
• Self-directed and Professional
• Excellent time management skills, reliable and conscientious
• Able to work in a fast paced environment and multitask
• Bilingual (fluent in speaking, writing, and reading English and Tamil)
• Flexible with work hours
• Open to taking on challenges and learning new things Work Experience
Carlton Leisure- IT Support Technician (U.K. - 2013-2015) Some of the tasks include but not limited to:
• Installing and configuring new technology to be used by the company, such as hardware, operative systems, and programs or applications
• Conducting regular maintenance check ups on existing hardware and computer systems.
• Providing assistance to company staff with computer problems.
• Troubleshooting systems and applications
• Running diagnostics on malfunctioning hardware or software and finding solutions for any issues and implementing them.
• Monitoring computer system performances on a daily basis and conducting electrical safety checks on equipment.
• Replacing damaged or malfunctioning parts on hardware when necessary and ordering new parts when required.
• Writing reports on the status of all hardware and software in the company.
• Learing about the new applications or operating systems.
• Running tests before implementing them in all systems.
• Setting up profiles, emails, and issuing access passes for new employees and assisting in all password related issuess.
• Running security checks on all systems.
• Resolving tickets with first time fixes as much as with diagnostics of software or hardware issues.
Cost Cutters (U.K. - 2015-2018)
• Store manager- managed numerous shifts on my own
• Responsbile for organizing staffing and scheduling
• stock orders- carried out shifts on the sales floor replenshing stock with the necessary items and ensuring the sales floor was tidy and an attractive envirnment that customers would shop from.
• Sales assistance- providing customer services at the till points as a cashier and helping customers find the products they need
• Bookkeeping- managing money and finances
Amazon Fulfilment Centre (Sept 2019-present)
Position: Inbound Dock Associate
• Performing warehouse duties including ensuring the incoming freights are correctly matched with their appropriate ISDs
• Arranging incoming shipments and ensuring the appropriate items can be moved to the conveyor line
• Maintaining a clean working area at all times
• Created an organized way of staging the pallets to ease the work flow of dock crew which helps to fullly utilize the efficeincy of the dock
• Identifying and adding POs in a FRX or shipment to expedite solving problems References
available upon request
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