Assistant Food Service
Resume:
Yerlan Adambayev
*********@*****.***
Professional experience:
Indigo Hotel Williamsburg IHG
F&B Manager
Training incoming staff in all three venues and critiqued the training programs
Assisted in developing a new service concept at our pool and created its training manual
Alerted club when higher service standards & more economical operating standards could be applied
Began to improve the traditional relationship member/staff relationship to one of more warmth
Provided support, motivation, and encouragement to all staff to take pride in their work
Responsible for hiring pool service staff.
In room Dining Service provide for in house guests.
Bar program for new Jewuish/Mexican cousin restaurant with full wine and beer menu.
Payroll for 3 outlets, schedule.
03/2017-05/2019
Row Hotel Times Square
Assistant F&B Manager 01/2018-05/2019
F&B Supervisor 03/2017-01/2018
Management – assistant food and beverage managers are leaders who supervise other staff members
Customer service – to interact with customers regularly, greeting them and addressing their complaints
Analytical skills – to assist in the day-to-day logistics of food service and to increase productivity and reduce costs
Communication – to relay information to managers and staff, provide training, and interact with customers
Problem-solving – to solve customer complaints and provide aid to staff members
Mathematics – assistant food and beverage managers may collect money on customer checks, deduct items from bill totals, and help servers divide up their tips.
Food court management with 9 vendors, ordering N/A beverages, restaurant supplies.
Payroll and schedule for employees.
08/2015-02/2017
The Ritz-Carlton Almaty
Marriott International
Shift leader F&B
Present menus to patrons and answer questions about menu items, making recommendations upon
request in a high volume seat restaurant
Assisted host or hostess by answering phones to take reservations or to-go orders, and by greeting,
seating, and thanking guests.
Write patrons’ food orders on slips, memorize orders, or enter orders into computers for transmittal to
kitchen staff in a high volume seat restaurant
Clean all work areas, equipment, utensils, dishes, and silverware and ensure they are stored appropriately
in accordance with local law.
Cash and credit card handling and end of day revenue reconciliation and applicable paperwork.
Maintaining detailed records of served orders and collected cash
Education:
2017-2019
Fordham University, New York, Bronx
Hospitality Management- Master’s degree.
2011-2015
Les-Roches Global Hospitality School Marbella, Spain
Hospitality and Restaurant operation- Bachelor’s degree.
Skills:
Language:
English- Native or bilingual proficiency
Russian- Native or bilingual proficiency
Turkish-Full professional proficiency
Micros, EMC, Open table, OPERA, Mystic, Microsoft Office,
NYC Food Protection Certificate
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