Workday HCM Consultant firstname.lastname@example.org 630-***-****
Overall six years of experience in Workday Core HCM, business process configuration, security configurations, report development, extensive testing of data conversions and system functionality
Workday Functional Consultant with extensive experience in fit-gap analysis, design, configuration, testing, business process, Business Process Flows, reporting and calculated fields
Strong experience in Workday Core HCM processes: Staffing Models, Job Profiles, Hiring Workers, Compensation Framework, setting Hiring Restrictions, Staffing Transactions, configuring Business Process, and creating Custom Reports
Expert in Workday Absence and Time Tracking: Absence Calendar, Team Absence Calendar, Time Off, Leave of Absence and Absence Event
Hands-on experience in configuration of Workday modules like Staffing, Benefits, Performance Management, Security, Compensation, EIB / Integrations / Reports and different types of Simple, Advanced Custom Reports and Matrix Reports in Workday
Worked in full life cycle implementations with extensive functional experience in core HCM, Compensation, Security, Business Process Flows, Reporting, and employee Self-Service modules
Designed, Built, Tested, and Deployed Integration and Reporting solutions associated with Workday Object Management Systems like Role-Based Security, User-Based Security, Job-Based Security groups
Experienced in Workday Reporting with thorough knowledge in building industry-standard reports including List Reports, Matrix Reports, Calculated Fields, Conditions, and Eligibility Rules that apply to the parameters of the report and provided generated Custom Reports and Custom fields for data retrieving used in EIB
Designed & Developed various reports, conversions, interfaces and integration based on the functional requirements per the design & build standards
Maintained awareness of current trends in HRMS with a focus on product development, delivery, and support, provided direction, mentoring and guidance to other team members for areas of Workday expertise, document processes and generate concise and understandable business requirements for non-technical audiences and partner sign off
Lead the effort to introduce technology solutions that allow for business process optimization and scaling
Partner with a vendor and internal infrastructure department to ensure proper configuration, maintenance and ongoing support of the core infrastructure and associated services required for application operations
Ability to self-manage and work independently, work to tight deadlines, prioritize workloads and work with related internal business functions such as commercial, legal and finance
Excellent communication and interpersonal skills with problem-solving abilities, effective in working independently and an exceptional team player
Proven ability to work creatively and analytically in a fast-paced problem-solving environment, by taking initiative and proactively improving processes with alignment from the key stakeholders
CityMD (New York, NY) May 2019 – March 2020
Workday Functional Lead Consultant
Responsible for set-up, configuration, testing, and supporting day-to-day systems and production issues
Provided tier 1 support per best practice recommendations, responsible for knowledge transfer, and troubleshooting in Core HCM
Involved in the full life cycle implementation, conversion, configuration, testing and production support of core financial modules
Experience working on all types of data sources and all Workers, Supervisory Organization, Cost Centers, Location and its Hierarchies, Position Management, Indexed Workers
Configured Workday functionality including grades, grade profiles, eligibility rules, allowance plans, bonuses, and compensation plans
Worked on creating multiple custom reports for Simple, Advanced, Matrix, and Composite reports
Worked the business process for bonus plan, merit plan, salary plan, and hourly plan
Collecting the requirements of Reporting from business and end-user clients
Configured Business Process, Core HCM and Security functional areas within the Workday system conducted unit testing and provide production support on an ongoing basis, functional point of contact between other functional departments and IT/HR leaders to gather requirements on new configuration and triage production breaks
Devise and document a general system design based on the client's anticipated requirements. Negotiate options with the client
Gathering, analyzing and identifying business requirements, collected and researched specific client requirements for projects; identified and documents functional requirements; gathers workflow data and basic system specifications
Created solution requirements and distributed working drafts for review and final team approval, provided recommendations around functional design and configurations.
Reviewed and approved use cases, business requirements, test cases, training materials, and support requirements for Manufacturing module and its integration with other modules
Assist with data clean-up efforts, resolving data issues that are currently preventing the finalization of procurement transactions
Support of technology implementations from a technical perspective including experience with cloud-based technologies, data cleansing and conversions, interface design/development, systems development life cycle
Bioclinica (Princeton, NJ) October 2018 – April 2019
Workday Functional Consultant
Responsible for tier 1 support, best practice recommendations, knowledge transfer, and troubleshooting in Core HCM, Compensation, and Reporting
Worked closely with clients to identify business needs and the costs and benefits of implementing a computing solution, construct IT definitions based on identified needs, work with other IT experts to address strategies
Implemented and supported HR systems, configuring and implementing Workday HCM
Worked on Workday configuration, business processes, and security setup.
Created Supervisory Organizations, Subordinate Supervisory Orgs, Reorganizations, Company, Position, Locations, Cost center, and Organizational Hierarchies
Configured and Tested Business Process and notifications in core HR: Hire, Job Change, Termination, Create Positions, Requisitions, Termination, & Contract Contingent
Creating Job Profiles, Job Families and Job Family Groups, Compensation grades, and profiles for North America and global countries in foreign currencies
Built industry-standard reports including Advanced Reports, Matrix Reports, Calculated Fields, Conditions and Eligibility Rules that apply to the parameters of the report
Translated business requirements into functional specifications for the IT organization, manages changes to such specifications and educates the IT organization on the direction of the business.
Worked on a basic understanding of data used by businesses for marketing or decision making and industry issues facing companies in the business of selling data
Facilitated the gathering of requirements. Documents and verifies business and user requirements for technology solutions
Involved in the design phase and prototyping for further discussions with the client.
Help the team in functional configuration and technical integration of the Workday application.
Worked on resolving service tickets on workday issues.
Maintain tools and templates for each Workday update
Healthfirst (New York, NY) January 2018 – September 2018
Workday Functional Consultant
Served as a Subject matter expert and provided functional support for Workday configuration in HCM, Time and Absence, Security, Talent, Recruiting, and Learning
Mapped current processes against the planned Workday/ADP integration, and developed recommendations on integration best practices.
Assessed HR business requirements and understood new strategies to optimize system to meet evolving business needs
Utilized EIBs to make mass updates in Workday for compensation updates, job changes
Made security assignments per Workday operation procedures and configure system fixes/enhancements in production. Tested documented procedures, maintain and update as needed.
Lead the troubleshooting process to understand errors encountered by end-users and supported the implementation of additional Workday functionality as required
Managed testing and documentation for weekly and semi-annual releases and enhancements/initiatives and reporting
Created and maintained reports using standard formats to address short and long-term business needs, utilized Workday community to research and network with other users to brainstorm system solution
Propose solutions or designs to meet business needs leveraging Workday HCM knowledge and experience, Research Workday Community, and network with other resources/customers as needed.
Develop Business Requirements Documentation (BRD) for Workday online configuration, report, and integration changes.
Participated in all aspects of testing including the development of test strategy documentation, write test scripts, coordinate testing resources, compile test completion metrics, and test script execution.
Configured security, process flows, and notifications for Business Processes within the Workday system
Indian River State College (Fort Pierce, FL) February 2017 - November 2017
Provide workday functional consulting services by configuring Workday functionality including core HCM and by leading clients through the entire system development lifecycle
Assisted clients in fully integrating the Workday system into their current business environments and provided input on best practices of Workday
Assisted in the requirement gathering of the setup of the system, security groups, business process configurations, performance management, and the organization structure
Moving custom reports & security setup within different workday tenants and validated data in all tenants through various EIBs and I-Loads
Maintaining Security within a Workday application – Adding/Removing users within the security groups. Configured Workday security roles and groups to the required level of confidentially and segregation of duties
Tested Workday Security configuration, objects including Management Hierarchies, Regions, Locations, edited Domain and Business Process Security Policies for few security groups, audited Tenant setup
Experience working on all types of data sources, and all Workers, Supervisory Organization, Cost Centers, Location and its Hierarchies, Position Management, Indexed Workers
Responsible for Tracking and preparing the report of testing activities like testing results, test case coverage, required resources, and defect triage
Configured Workday functionality including grades, grade profiles, eligibility rules, allowance plans, bonuses, and compensation plans.
Configure the Workday system to meet each client’s unique business requirements
Gathered information about the organizations work processes and information flows
Documented existing process in a technical model format to evaluate and define new IT solutions and implementation processes
Responsible for the successful implementation of the workday system for several clients and acted as a liaison between the support team and the client to provide solutions to new fixes and integrations
Wounded Warrior Project (Jacksonville, FL) May 2016 - December 2016
Junior Workday Analyst
Gather business requirements through design partner sessions with customers
Define business requirements for enhancements and feature
Supports HR technology projects involving Workday HCM
Configuration responsibilities include modifications to business processes, compensation set-up, security configuration, condition rules, and notifications, payroll earnings/ deduction codes, and reports
Involved in configuring and testing Workday business processes for HCM including Hire, Change Job, Request Compensation, Job Application, and Termination
Setup custom security roles and set up the security process flow according to business requirements
Configure Workday HCM, Time Tracking processes including validation rules, calculated fields, and other components
Designed business flow diagrams and processes, which included processes in Staffing, job benefits, Advance compensation grades and packages
Assist Senior Business Analysts in executing core processes surrounding the Workday system and responsibilities to include: Perform enterprise integration builder (EIB) in Workday, develop functional specifications, Review existing Time Tracking & Absence modules, Recommend solutions to enhance/ improve current implementation of absence management in Workday
University of Illinois at Chicago Chicago, IL Bachelor’s in Psychology May 2016