Customer Service Office

JASMIN PATEL

306-***-**** ***************@*****.*** Regina, Saskatchewan, Canada

SKILLS

PROFESSIONAL SKILLS IN-HERENT SKILL COMPUTER SKILL

Customer Service Skill Decision making Microsoft office

Problem Solving and quick response Good Communication Outlook

Positive andprofessionsl attitude Multi-Tasking & Enthusiastic SAP, ERP & ORACLE

Administrative Management Skill Time Management Computer Literate

Ability to work under pressure Team Player & Hard working Internet

Multi Tasker & Flexible in Schedule Organizational skill MRP EMPLOYMENT HISTORY

CUSTOMER SERVICE ASSOCIATE Feb’2020 – Continue

WALMART, REGINA, SK, CANADA

Putting away merchandise and rotating stock as needed;

Greeting customers and making sure they find everything they need;

Operating cash registers while adhering to store policy on returns and coupons;

Ensuring effective merchandise presentation and cleanliness in department.

Operated forklifts, wave and other heavy machinery safely. WAREHOUSE ASSOCIATE Nov’2019 – Jan’2020

BEST BUY, REGINA, SK, CANADA

Operated PC and RF-based computer systems with a high level of accuracy.

Tagged all inbound merchandise with receiving date.

Unload and sorted product before receiving and prepared product to be stocked safely in warehouse.

Verified computation against physical count and stock.

Operated forklifts, wave and other heavy machinery safely.

Completed all paperwork before releasing driver all trailer. CUSTOMER SERVICE / CASHIER May ‘2009 – Oct’2019

BIG BAZAR – HIMALAYA MALL, AHMEDABAD-GUJRAT-INDIA

Addressed customer’s concerns about delayed and cancelled orders and resolved the issue positively.

Maintain a Friendly, positive attitude when dealing with distressed customers.

Promoted the safety, comfort and welfare of customers according to company Policy.

Greeted customers, direction for finding products and detailed about products for buying product.

Mentored subordinate to overcome their professional lacuna to enhance their efficiency and performance.

Effectively communicate product and service information, feature functionality, billing procedures and equipment usage to each customer.

Educated customers on Product and service offerings.

Interfaces and Helped customers select products that best fit their Personal needs. EDUCATION (Verified by World Education Service (WES)) Graduate Bachelor Degree Aug’2005 – Jun’2009

North Gujarat University, Patan, India.

References available upon request.

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