Tamara Aghakhanyan
Enthusiastic, Team Player, Willingness to always learn new
*.***********@*****.***
Yerevan, Armenia
SKILLS
MS Office Outlook
Power Point
MIRO Platform SMM
LANGUAGES
Armenian
Native or Bilingual Proficiency
Russian
Full Professional Proficiency
English
Full Professional Proficiency
French
Full Professional Proficiency
German
Professional Working Proficiency
WORK EXPERIENCE
09/2017 – Present
Customer Journey Monitoring Specialist
VIVA-MTS, MTS-Armenia CJSC
11/2016 – 09/2017
Basic Support Agent(Contact Center)
VIVA-MTS, MTS-Armenia CJSC
Yerevan
02/2016 – 03/2016
Intern in Marketing Department
Beeline
03/2014 – 07/2014
Sales Consultant
Promo PR
CERTIFICATES
Project Management Fundamentals (06/2019 – 07/2019) Business Development Group
Armenian Alumni of the German border round the Faculty of Sociology at Yerevan State University founded by the Federal Republic of Germany (07/2015) Temporary Help within the Logos Expo
DAAD Information Center Yerevan
Manual QA Course at Business Development Group (06/2020 – 07/2020) Work/clarify business requirements; Strong attention to detail, ability to check content for errors and inconsistencies; Understanding the development/testing process and testing techniques; Capacity of track and report Defect; Ability to design Test Cases using testing techniques; Familiar with creation of Test Plan - Basic knowledge of Performance testing with JMeter - Basic knowledge API testing with Postman; Familiar with Agile methodology, Scrum /Kanban Branch Management(Git/GitHub ); Basic knowledge database testing EDUCATION
2014 – 2016
Bachelor’s degree in Law, Economics and Management Jean Moulin Lyon 3
Lyon, France
2012 – 2016
Marketing/Commerce
French University in Armenia
Yerevan, Armenia
2009 – 2012
Accounting and Audit
European Regional College
Yerevan, Armenia