Security Assistant
Resume:
September ** **** - March ** ****
March **,**** - September 03,2018
RAZIEL AROSME CELESTE
Al Qouz Industrial 2 United Arab Emirates
971********* *************.**@*****.***
Objective
To get employed in a dynamic organization that will provide& allow me with the best opportunities to enhance my skills and experience’s for overall success as well as my career development.
Experience
Serco Dubai Metro(Project)
Costumer Service Agent
• Monitor and maintain station operational status and to ensure comfort of passenger movement within the station premises;
• Deliver essential messages to passenger via audio or visual means in a timely, clear and proactive manner;
• Provide ticket and train services information and respond to passenger enquiries;
• Distribute publicity materials and handle lost property;
• Render all possible assistance to customers, in particular those with special accessibility needs;
• Meet and greet customers and provide a highly visible and proactive level of customer
• Handling cash,
First Security Group
Security Guard
• Politely assist customers in person and via telephone.
• Earned management trust by serving as key holder, responsibly opening and closing store.
• Described product to customers and accurately explained and care of merchandise.
• Greeted customer entering the store to ascertain what each customer wanted or needed.
• Greeted passenger entering in the metro car park and explaining them the procedures using the public transport users.
Abu Dhabi National Hotel Llc
Office Assistant
• Helped distribute employee notices and mail around the office.
• Greeted numerous visitors, including VIP’s vendors and interview candidates.
• Planned and coordinate logistics and material for board meeting, committee meetings and staff events.
• Managed office supplies, vendors, organization and upkeep.
• Maintain a clean reception area. Including lounge and associated area.
• Organized all new hire, security and temporary paperwork. Abu Dhabi National Hotel Llc
Housekeeping Attendant
• Contributed to the facility’s high standards for guest services, overall responsibilities of cleaning and maintaining guest rooms
• Inspected rooms for safety hazards and for the operating condition of equipment and same to maintenance
• Removed guest amenities and trash, Replenished guest amenities & room supplies and solving special requests.
• Changed linen and made beds, cleaned shower, tubs, sink, vacuumed and swept carpets & mops floors, dusted, brushed, polished room decoration & appliances and vacuumed furniture, cleaning bathroom items. Education
Professional Electronics Institute
Hotel and Restaurant Services
Graduated
Skills
Costumer service oriented and strong communication skills Proficient in both spoken and written English
Excellent Interpersonal Skills,
Highly organized
Microsoft Office Skills
Managing Processes and Analyzing Information
Employee training and development
Microsoft Office Skills
Team player / Ability to work under pressure
Achievements & Awards
Certificate of Appreciation-10th Year Anniversary Serco Dubai Metro CEertificate of Aprreciation- 5 Star Station of the Month Serco Dubai Metro Certificate of Appreciation- Values Award Serco Dubai Meto Firts Aid Training- First Security Group
Fire Training- First Security Group
Dubai Protective System Training- Security Licinse Holder ( DPS) Language
English
Tagalog
Hiligaynon( Mother Tounge)
Reference
Maria Cxyrien Lazana - "Serco Dubai Metro"
Passenger Service Manager, Operation Department
Katrina Tibayan - "Serco Dubai Metro"
Lead Station Master- First Abu Dhabi Station
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