Executive Assistant Personal

Olushola Igbalode Human Resource Generalist

) 080**-***-*** . 081**-***-*** + *************@*****.***

Female •Married • Date of Birth 8th March, 1982

PROFESSIONAL An enthusiastic, resourceful and dedicated Administrative/Human Resource Generalist

STATEMENT: with over six years industry experience in Human Resource and over five years of

Executive/ Personal Assistant experience.

EDUCATION: Bachelor of Arts in English Language

Lagos State University, Lagos state.

Graduated 2004

EXPERIENCE: DESIGN GROUP NIGERIA

Human Resource and Administrative Manager

January 2019- till date

Tasks:

Advises Board of Directors on employee engagement, talent management and administrative functions

Develops performance metrics and appraisal systems and tracks progress

Analyse priorities and translates them into Human Resource goals that support the business.

Plans and implement budgets with a focus on effective utilisation and driving down costs

Handles grievances and implements disciplinary procedures as expedient

Drives a service-oriented culture focused on employee engagement and excellent service delivery

EXPERIENCE: ST. NICHOLAS HOSPITAL, LAGOS.

Human Resource Officer

September 2013- January 2019

Tasks:

Provided comprehensive Human Resource support for over 300 staff from point of entry to exit

Developed and co-ordinated induction classes for new members of staff

Ensured the implementation of the performance management system

Developed new & improved on existing HR procedures and processes

Ensured that promotions, transfers and pay increases were effected

Set-up and maintained employee database

Ensured the effective administration of the Human Resource software ‘HR Focus’

Conducted pre-employment, checks on job applicants i.e. references, medical approval and so on

Developed reports, executive summaries, prepare presentations and papers for meetings

Played a key role in ensuring the successful take-off of other Hospital branches. Ensured adequate staffing, implementation of Standard Operating Procedures and the implementation of programs and

policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation in other Hospital branches.

EXPERIENCE: ST. NICHOLAS HOSPITAL, LAGOS.

Executive Assistant to the MD/CEO

September 2012- August 2013

Tasks:

Established and maintained a system for tracking the progress of work that is the responsibility of the Executive

Planned and coordinated meetings

Provided back-up data as needed

Processed incoming/outgoing mails and sorted and distributed to appropriate individuals

Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information

Responsible for heavy calendar management, requiring interaction with both internal and external executives and assistants

Coordinated and oversaw the completion of special projects as needed

Reviewed and summarized miscellaneous reports and documents; prepared background documents and outgoing mail

Represented the CEO at meetings

Arranged travel requirements (visas and accommodation.)

EXPERIENCE: LAKE POINT LIMITED, LAGOS.

Executive Assistant to the Managing Director

May 2008 – August 2012

Tasks:

Provided executive-level administrative support to the MD/CEO. Served as the go-to for office inquiries and conflicts

Prepared reports, presentations, memoranda, proposals and correspondence

Arranged travel requirements (visas and accommodation.

Scheduled appointments and meetings for the Managing Director and other executives

Performed data entry as required as well as maintained files and databases

Screened and routed incoming calls and messages when necessary

Tracked office supply inventory and ordered additional supplies as needed

Developed and maintained cordial relationship with the client and consultants

Ensured financial compliance, managed cash flow, and maintain smooth running of day-to-day activities in the office. Reconcile bank accounts, prepared weekly and monthly reports.

EXPERIENCE: UACN PROPERTY DEVELOPMENT COMPANY, LAGOS

Customer Service Executive

March 2008 – May 2008

Tasks:

Liaised with clients/tenants. Addressed queries and offered recommendations

Ensured optimal customer service and satisfaction.

Ensured prompt payment of rents and service charge.

Generated client invoices and reported delinquent accounts.

PROFESSIONAL PROFICIENCES:

Extensive accomplished experience as an HR generalist with a strong background in the core HR functions

Organized, flexible and detail oriented. Ability to multitask and meet changing deadlines

Possess good working knowledge of Microsoft office packages

First rate knowledge of Human Capital Solutions Software ‘HR Focus’

Excellent conceptual, analytical, writing and communication skills

Creative, able to offer a mature perspective, open minded and is able to balanced humor with work

Relates effectively with people at all levels. Also able to identify, establish and manage business relationships

Well established in administrative environments that are fast paced and challenging.

Tactical and proactive - anticipates and takes initiative. Capable of strategic thinking and time

management

Discrete and ethical. Able to deal with highly confidential matters professionally & discreetly

PROFESSIONAL MEMBERSHIP: Student member, Chartered Institute of Personnel Management of

Nigeria (CIPMN)

PROFESSIONAL TRAININGS: ‘Poise training for Personal Assistants and Executive

Secretaries’

POISE NIGERIA

‘Improving your Personal Effectiveness’

LAGOS BUSINESS SCHOOL

‘Critical HR record keeping’

CIR AFRICA LIMITED

‘Understanding Core HR Processes’

CHARTERED INSTITUTE OF PERSONNEL MANAGEMENT OF

NIGERIA (CIPMN)

HR Metrics and Analysis

CHARTERED INSTITUTE OF PERSONNEL MANAGEMENT OF

NIGERIA (CIPMN)

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