MARINE MELKONYAN

Yerevan, Armenia, ZIP: ****

Phone: 091815312; 095556747

E-mail: adex3f@r.postjobfree.com

Linkedin: https://www.linkedin.com/in/marine-

melkonyan-a49816130/

Skills

• Ability to work independently as well as in a team, adaptability to constant changes and changing priorities with ease

• Ability to quickly learn business and processes

• Good knowledge of software testing methodologies, procedures and SDLC

• Ability to focus on and meet tight deadlines

• Excellent analytical and problem solving skills

Certificates

• “QA Fundamentals”, 2018 by ArmSTQB and Microsoft Innovation Center Armenia Employment History

Company Ucom LLC

Role FON Technical Procedure Controller

Dates 05/2014 – 05/2020

Responsibilities

• Prepare procedures as required by responsible departments for the construction of fiber-optic network

• Control the network building interconnected processes

• Inspect and archive relevant material inventory used for network construction

• Present the material to the immediate supervisor

• Improve quality and KPIs as a result of monitoring, verification and other processes

• Finding and fixing configuration and documentation misconfigurations and mistakes

Company Ucom LLC

Role Technical Support and Monitoring Specialist

Dates 10/2012 – 05/2014

Responsibilities

• Answer to WiMAX corporate and physical costumer’s technical calls

• Troubleshoot and provide solutions for costumer’s problems, if it is possible

• Open trouble tickets to the second level support department, if it is out of department’s responsibilities

• Monitor WiMAX station statuses and inform appropriate specialist about existing problems

Company iCON Communications CJSC

Role Network Operations Center Specialist

Dates 04/2010 – 10/2012

Responsibilities

• Monitor and troubleshoot networks

• Provide preventative maintenance of network equipment

• Schedule field technicians

• Document calls and service results

Education

University Russian State University of Tourism and Services Faculty Applied Informatics in Economy

Dates 2004 – 2009

Degree Master’s Degree