Design Manager
Resume:
experience
World Bank Group
UX Researcher Jan **18 - Apr 2019
Created wireframes of the hiring dashboard, focused on improving hiring managers' journey on the platform.
Designed prototypes and conducted A/B testing for the hiring dashboard with over 2,000 daily applicants/users.
Implemented outreach strategies and user testing plans while working closely with developers and key stakeholders.
projects
***********@*****.***
www.yagmurerten.com
Capstone sponsored by Amazon
UX Researcher Feb 2020 - Present
Currently leading research and design for a project on improving the shopping experience for blind and visually impaired people. Mugen
UX Researcher Jan 2020 - Mar 2020
Created a project plan for a collaborative walk-up-and-play game teaching the law of reflection for children aged 7-11.
Designed and conducted participatory research sessions with children to test different prototypes.
Facilitated communication between designers, engineers, and stakeholders. Visualized and created prototypes and the final physical game through sketching, 3-D printing and laser-cutting.
Resolve
UX Researcher Sept 2019 - Dec 2019
A project that aims to help young adults easily manage their mobile phone usage. Created cultural probes, directed semi-structured interviews, and collected data from 10 participants.
Led the data synthesis and sense-making analysis through qualitative coding and affinity diagramming.
Helped design storyboards, information architecture, journey maps and wireframes. education
MS in Human-Computer
Interaction + Design
UNIVERSITY OF WASHINGTON
Class of 2020 Seattle, WA
BA in Psychology and
Management
AMERICAN UNIVERSITY
Dean's and Calika Scholarships
Class of 2016 Washington, DC
research & design
Affinity Diagrams
A/B Testing
Card Sorting
Competitive Analysis
Contextual Inquiry
Cultural Probes
Ethnography
Field Studies
Heuristic Evaluation
Info. Architecture
Interaction Design
Interviews
Journey Mapping
Participatory Design
Rapid Prototyping
Sketching
Storyboarding
Survey and Analysis
Usability Testing
Wireframing
about me
tools
Adobe
AirTable
Asana
Figma
Google Analytics
HTML/CSS
Miro
MS Excel
Overflow
Qualtrics
Protopie
Principle
Sketch
Trello
Typeform
UserTesting.com
Zendesk
I specialize in both quantitative and qualitative
approaches to UX Research that give clear, actionable implications for product design. I embrace
accessibility as a lens that can add great business value. I am constantly honing my skills to collaborate with business partners in all stages of my research, from problem scoping to understanding the impact
on key product success metrics.
Yagmur
Erten
UX Researcher
Uber EATS
Account Manager Jan 2017 - Jan 2018
Improved the pizza-ordering experience in Orlando by restructuring the app layout based on A/B testing, which helped inform design decisions that increased the orders by 20%.
Employed design visualization strategies to help restaurant partners' and other stakeholders' boost in-app traffic.
Noktacom Media
Business Intelligence Analyst May 2016 - Jan 2017
Researched market data based on site metrics and user experience statements for multiple teams.
Analyzed user data and formulated SEO visibility and traffic insights for Turkey’s leading e-platforms in video streaming, and online stock exchange.
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