Regional General Manager
Qualifications Profile
Accomplished, goal-driven, and people-oriented professional offering wide-ranging experience in sales optimization, revenue generation, and rapid conflict resolution; backed by expertise in leading and training top-performing teams and individuals to enhance productivity toward career enhancement.
Areas of Expertise
New Business Development Inventory Control Business Key Metrics Evaluation Data Analytics Market Penetration
Employee Relation and Retention Customer Service Regulatory Compliance Operational Streamlining
Professional Experience
Hertz Englewood, CO (2012–2020)
Regional General Manager, Retail Car Sales Jul 2018–Jul 2020
Applied strategic leadership, vision, and focus across all fleet remarketing initiatives throughout Arizona, Colorado, New Mexico, and Utah and handled overall retail car sales operations which included profit evaluation, advertising supervision, finance administration, product selection, and legal adherence initiatives
Optimized internal and external cross-marketing opportunities to boost brand awareness and customer perception of value
Notable Accomplishments
Presided over in training five brand new store managers, subsequently developing talent productivity and attaining sales numbers prior to Covid19 pandemic
Obtained 122% growth over the first quarter of 2020 business plan for the region by selling more than 1000 units for the first time ever in June 2020 maintained the highest percentage of operational efficiencies despite Covid19
Made use of HIP and Lean and Six Sigma methodologies in championing consistent productivity improvements in collaboration with top-performing employees
Succeeded in increasing profitability and positive EVA for all channels of fleet remarketing within their respective region by creating and leading vehicle disposal efforts that maximized revenue and reduced cost and turnaround time
Location Manager, Englewood Car Sales May 2012–Jul 2018
Provided effectual training to Sales Team regarding sales methodologies assisting set-forth sales target and imparted knowledge to become subject matter experts on all vehicles and vehicle specifications and features in the inventory
Set sales quotas for each sales representative and rendered continuous feedback to attain overall sales goals
Notable Accomplishments
Held responsibility in opening new store in 2012 which initially sold from 30 monthly to over 100 car units monthly
Rendered expert leadership to the Sales Team that led to attainment of new vehicle sales quota consistently
Spradley Barr Motors Cheyenne, WY
Sales Manager and Finance Manager May 2006–May 2012
Assumed accountability in selling finance and insurance products to customers as well as processing payment
Took charge of gathering and maintaining proper licenses for product and services selling as mandated by the federal, state, and local government agencies
Notable Accomplishments
Attained and surpassed overall targeted sales goals and maintained high customer satisfaction rating by improving market share for both Mazda and Hyundai by over a point over national levels consistently through exceptional service and training for all dealership employees to cross sell from other brands
Made significant contributions in achieving product penetration targets through proper presentation techniques and offering customers the options that made sense to them. Consistently delivered above $1000.00-$1200.00 PVR’s on vehicle financing
Played a pivotal role in implementing a supplemental sales initiative for accessories at the dealership, such as Insignia Software that substantially increased supplemental gross accessory sales by $50K to $70K in ancillary income for the dealership
Earlier Career
Super Target Colorado Springs, CO
Kmart Various Colorado locations, CO
Manager 1994–2004 2004–2006
Education
Bachelor of Science in Business Management
University of Wyoming, Laramie, WY
Professional Development
Association of Finance and Insurance Professionals
Grant Cardone Sales Training
8 D problem Solving Training
Lean Basics
Hoshin Analysis
Talent Acquisition and Interviewing
Global Anticorruption Training
Internet Collaborative Information Management Systems (iCIMS)
CRM Management Software
Awards and Honors
Best General Manger for Hertz Car Sales Hertz
One of the Three Hertz Location Managers taken to Corporate in 2016 for Outstanding Growth
Activities
Mentor Exclusive Martial Arts (EMA), Littleton, CO
Technical Acumen
Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) Cisco Systems,
Online Pricing and Software Functionality (Vauto, KBB, Nada, Advent CRM Tools, Dealertrack, Credit Bureau)