Regional General Manager

Qualifications Profile

Accomplished, goal-driven, and people-oriented professional offering wide-ranging experience in sales optimization, revenue generation, and rapid conflict resolution; backed by expertise in leading and training top-performing teams and individuals to enhance productivity toward career enhancement.

Areas of Expertise

New Business Development Inventory Control Business Key Metrics Evaluation Data Analytics Market Penetration

Employee Relation and Retention Customer Service Regulatory Compliance Operational Streamlining

Professional Experience

Hertz Englewood, CO (2012–2020)

Regional General Manager, Retail Car Sales Jul 2018–Jul 2020

Applied strategic leadership, vision, and focus across all fleet remarketing initiatives throughout Arizona, Colorado, New Mexico, and Utah and handled overall retail car sales operations which included profit evaluation, advertising supervision, finance administration, product selection, and legal adherence initiatives

Optimized internal and external cross-marketing opportunities to boost brand awareness and customer perception of value

Notable Accomplishments

Presided over in training five brand new store managers, subsequently developing talent productivity and attaining sales numbers prior to Covid19 pandemic

Obtained 122% growth over the first quarter of 2020 business plan for the region by selling more than 1000 units for the first time ever in June 2020 maintained the highest percentage of operational efficiencies despite Covid19

Made use of HIP and Lean and Six Sigma methodologies in championing consistent productivity improvements in collaboration with top-performing employees

Succeeded in increasing profitability and positive EVA for all channels of fleet remarketing within their respective region by creating and leading vehicle disposal efforts that maximized revenue and reduced cost and turnaround time

Location Manager, Englewood Car Sales May 2012–Jul 2018

Provided effectual training to Sales Team regarding sales methodologies assisting set-forth sales target and imparted knowledge to become subject matter experts on all vehicles and vehicle specifications and features in the inventory

Set sales quotas for each sales representative and rendered continuous feedback to attain overall sales goals

Notable Accomplishments

Held responsibility in opening new store in 2012 which initially sold from 30 monthly to over 100 car units monthly

Rendered expert leadership to the Sales Team that led to attainment of new vehicle sales quota consistently

Spradley Barr Motors Cheyenne, WY

Sales Manager and Finance Manager May 2006–May 2012

Assumed accountability in selling finance and insurance products to customers as well as processing payment

Took charge of gathering and maintaining proper licenses for product and services selling as mandated by the federal, state, and local government agencies

Notable Accomplishments

Attained and surpassed overall targeted sales goals and maintained high customer satisfaction rating by improving market share for both Mazda and Hyundai by over a point over national levels consistently through exceptional service and training for all dealership employees to cross sell from other brands

Made significant contributions in achieving product penetration targets through proper presentation techniques and offering customers the options that made sense to them. Consistently delivered above $1000.00-$1200.00 PVR’s on vehicle financing

Played a pivotal role in implementing a supplemental sales initiative for accessories at the dealership, such as Insignia Software that substantially increased supplemental gross accessory sales by $50K to $70K in ancillary income for the dealership

Earlier Career

Super Target Colorado Springs, CO

Kmart Various Colorado locations, CO

Manager 1994–2004 2004–2006

Education

Bachelor of Science in Business Management

University of Wyoming, Laramie, WY

Professional Development

Association of Finance and Insurance Professionals

Grant Cardone Sales Training

8 D problem Solving Training

Lean Basics

Hoshin Analysis

Talent Acquisition and Interviewing

Global Anticorruption Training

Internet Collaborative Information Management Systems (iCIMS)

CRM Management Software

Awards and Honors

Best General Manger for Hertz Car Sales Hertz

One of the Three Hertz Location Managers taken to Corporate in 2016 for Outstanding Growth

Activities

Mentor Exclusive Martial Arts (EMA), Littleton, CO

Technical Acumen

Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) Cisco Systems,

Online Pricing and Software Functionality (Vauto, KBB, Nada, Advent CRM Tools, Dealertrack, Credit Bureau)

Contact this candidate