Project Manager
Certified PMP® & ScrumMaster® Project Manager with 10+ years of experience providing cradle-to-grave management over large-scale IT implementations. Excel at liaising between business and technical areas to achieve on-time, on-budget and on-spec project completions. Able to merge customer and user needs with business requirements, budgetary restrictions and logistical considerations to meet project deliverables. Key Skills
Project Lifecycle Management
Project Scheduling
MS Office
Enterprise Implementations
Project Budgeting & Cost Controls
Agile & Waterfall Methodologies
Requirements Definition & Analysis
Quality Assurance
Stakeholder Management
PROFESSIONAL EXPERIENCE
Employer: Chinmayam Consultants, San Francisco, CA May 2017 – April 2019
Role: Agile Scrum Master
Skills Utilized: Sprint Planning, Daily Scrums, Agile Methodology, MS Project, MS Excel, MS PowerPoint
Responsibilities:
Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents
Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives
Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes
Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines
Client Name: Microsoft, Seattle, WA
Employer: HCL Technologies Limited Jul 2010 – Feb 2012 Role: Associate Manager - PMO
Skills Utilized: Atlassian, Agile Methodology, MS Project, MS Excel, MS PowerPoint
Responsibilities:
Responsible for the analysis and management of IT projects of all types and sizes using proven methodologies and management tools.
Responsible for mapping the business requirements to system/technical requirements.
Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.
Create risk analysis for every new project and continuously manage and update risks that impact the project.
Utilized home grown software to open, assign, research & implement fixes related to projects.
Update project schedules using Microsoft Project to keep track of critical path based on latest information.
Prepared and presented effective project roadmaps and high impact executive presentations.
Plan, design and recommend business processes to improve new and production support applications.
Facilitate meetings with clients to negotiate SOW based on business requirements.
Work with client teams & internal stakeholders to ensure physical & IT compliance objectives and scores are achieved.
Help leadership build and establish the PMO in terms of policies, processes and guidelines
Be main interface for both internal and external customer communications.
Ensure proper Change, Quality, Risks and Issues management is performed at the program level
Employer: Exensys Limited Dec 2007 – Oct 2008 Project Title: Program Management Office
Role: Manager PMO
Skills Utilized: SharePoint, MSP, Test Director, MS SQL, Agile Methodology, MS Project, MS Excel, MS PowerPoint
Responsibilities:
Central point of contact from Organizational Planning Team for PDG
Responsible for the overall mapping of the business requirements to system/technical requirements and project delivery.
Responsible for business requirements, audits, environment access, quality assurance and resource management.
Delivered communications such as status, tollgates, financial reporting, and resource coordination to CIO and internal executives.
Update project schedules using Microsoft Project to keep track of critical path based on latest information.
Translate stakeholder requirements into various documentation deliverables such as functional specifications, use cases, workflow/process, data/flow model diagrams.
Assign, Track, review & follow-up deliverables to specific PDG members/teams for such strategic Initiative.
Consolidation of Data from project management tools like MSP & Test Director and define templates for various metrics analysis.
Coordinate with QA, PMs and auditors for any Quality Initiative.
Assign, Track, review & follow-up any deliverable of QA initiatives to respective team.
Define / refine Processes based on PI suggestions assigned to PDG related to PDG processes
Assign, Track, review & follow-up for deliverables of PI suggestions to respective team.
Parent Company: Greenfield Online Jul 2004 – Sep 2005 Project Title: DBOPS
Role: Database Coordinator
Skills Utilized: SharePoint, MS Project, MS Excel, MS PowerPoint
Responsibilities:
Design and lead projects focused on operations, service quality, process improvement, performance measurement, team solutions and leadership development in improving individual and organizational performance
Orchestrated the project team in improving process components; managed each project while initiating planning, executing, controlling, and closing projects.
Provided ongoing project analysis, communicated project status, identified and resolving project issues and constraints.
Introduced new processes & procedures within the organization to improve cross functional collaboration with different teams & clients.
Spearheaded process improvements to ensure accurate, timely data delivery, reduced production expense, and effective relationships with other teams & projects.
Teamed with product development to integrate customer data & feedback into new/existing products that increased revenue and customer satisfaction.
Developed and delivered needs-assessment and developmental training.
Supported business strategies and objectives by developing performance-measurement system that substantially improved integration of quality & operational.
Parent Company: Heartland Delhi Transcription & Services Ltd. Dec 1998 – June 2004 Project Title: Information Systems
Role: Senior IS Executive Responsibilities:
Interfacing with client counterpart managers regarding daily volume, status of the work, coordinating training, hot issues, etc.
Interacting with principles, foreign counterparts to execute development assignments.
Resolving performance bottlenecks to ensure 24 hours’ network uptime, involving troubleshooting and desktop support functions.
TRAININGS & CERTIFICATIONS
Project Management Professional (PMP) – Trainings and Modules Completed.
EDUCATION
Bachelor of Engineering, Computer Science & Communication - Jawaharlal Nehru Technological University, India.