Developer Support

***, **** **,

Novato, CA-*****

********@*****.***

Cell: 415-***-****

PAVAN KUMAR SURABI

PROFILE

14+ years of professional IT experience in Systems Design, Development, Testing, Integration, maintenance/support and Implementation of complex Application Architecture.

14+ years of experience Maintenance, Development, Enhancement projects and 24X7 Production support.

6+ years onsite experience as SME and good exposure to onsite-offshore application development model.

Expertise in developing applications using Mainframe Technologies (ENTERPRISE COBOL, JCL, DB2, CICS, VSAM, SYNCSORT, IMS, IBM utilities, MQ and JCL).

Proficient in analyzing and translating the Business requirements into technical requirements and architecture.

Executed software products for P&C Insurance Industry.

Specialized in P&C Insurance Claims & Billing Segment.

Proficient with ITIL process on Change Requests creation, Deployment and Incidents.

Exceptionally organized, proven track record of outstanding results, demonstrating self-motivation and involved in Offshore Model from beginning of the Career.

Excellence in implementing CMMI Level 5 Methodologies, Guidelines, Templates, Standards and Procedures

SKILL SET

Mainframe Skills

ENTERPRISE COBOL, JCL, VSAM, DB2, CICS & IMS.

Utilities/Tools

QMF, SPUFI, FILE-AID, File Manager, DB2 Relational Tools, DB IMS/XPERT, SYNCSORT, DFSORT, BMC, & CASEPAC,REXX

Data Communications

CICS, IMS DC, ISPF/CLIST Panels, IBM MQ Series

Databases

DB2, VSAM, IMS DB

Operating Systems

Z/OS, Z/VSE

JOB Schedulers

CA-7 & ESP

Debugging Tools

Fault Analyzer, IBM Debug Tool, XPEDITOR

Source Control

Endevor & Changeman

SDLC

Waterfall & Agile methodology, HP ALM

ITIL

Service Now, IBM Manage-Now, BMC Remedy

Transmission Protocols

NDM, FTP, SFTP

CERTIFICATIONS & TRAININGS

Certified as CSM (Certified ScrumMaster).

Cleared INS 21 Insurance Domain Certification conducted by AICPCU.

ACHIEVEMENTS

Received GIC Onsite Assignee Talent AWARD.

Received Certificate of Appreciation from Client for the valuable contributions in support of “Reprint Phase 2 Development with Billing Applications”.

Received Partnership Appreciation Certificate from Client for the successful support I have provided for International Financial Reporting Standards (IFRS17) – Billing Project.

Received Partnership Appreciation Certificate from Client for the valuable contributions in support of AGCS CMO 2018 Disaster Recovery Exercise.

Received Partnership Appreciation Certificate from Client for the valuable contributions in support of “Reprint Phase 2 Proof of Concept (POC)”.

Received Partnership Appreciation Certificate from Client for the valuable contributions in support of Billing Applications for valuable analysis and presenting the test results.

Received Partnership Appreciation Certificate from “IT Senior Director” from Client side for the valuable Technical Management support for the Font Fix analysis and fixing the Font for around 10000 EFP application forms as a part of Proof of Concept (POC).

Involved in multiyear ATP program efforts worth of 10000 hrs. with multiple work streams like Data Retention, Data Reprint, Data Migration, Decommission & Application Re-platform.

EDUCATION

Bachelor of Engineering (B.E) - 2003 in Madras University, India

PROFFESSIONAL EXPERIENCE

Project 1: Name : NEXT Gen – ITEM File Modernization

Client : Walmart, Bentonville - AR

Implementation Partner : UST Global

Role : Mainframe Developer/Team Lead

Duration : Mar 2020 to Till Date

Project Description:

Walmart, Inc. engages in retail and wholesale business. The Company offers an assortment of merchandise and services at everyday low prices. It operates through the following business segments: Walmart U.S., Walmart International, and Sam's Club. The Walmart U.S. segment operates as a merchandiser of consumer products, operating under the Walmart, Wal-Mart, and Walmart Neighborhood Market brands, as well as walmart.com and other eCommerce brands. The Walmart International segment manages supercenters, supermarkets, hypermarkets, warehouse clubs, and cash & carry outside of the United States. The Sam's Club segment comprises membership-only warehouse clubs and samsclubs.com. The company was founded by Samuel Moore Walton and James Lawrence Walton in 1945 and is headquartered in Bentonville, AR.

ITEM File Modernization Project is aimed to Migrate from Legacy Mainframe Systems to Cloud Environment. The Project is at Initial stage by documenting the current Business Logic which resides in the Mainframe systems.

Environment: ENTERPRISE COBOL, DB2, CICS, VSAM, SQL, MVS, JCL, CA7, Relational Tools, QMF, SPUFI, File-Aid, Syncsort, Jira, CONFLUENCE, Endevor, IBM Debug-tool, CA7, FTP, IBM MQ Series

Responsibilities:

Responsible for Analyzing the Mainframe Components and documenting the logic in CONFLUENCE in Business terms.

Attending the client meeting and explaining the documented Logic for better understanding.

Attending the Internal SCRUM/SYNC UP Meeting on every day and reporting the Daily Updates.

Updating the User stories in Jira tool with the completion status of every Job.

Interact with Business Analyst to perform requirement analysis and define project scope.

Participate in preparation of Detail Design document by translating the business requirements into technical Requirements and provide the timely inputs and reviews to the product designers of onshore team with the help of requirement traceability matrix.

Define the UAT Testing scope by working with Business Analysts and Users.

Provide Support to BA’s during UAT testing providing the technical advice.

Analyze the data/code Issues reported and provide permanent /optimal solutions.

Guide application support teams at the time of crisis using my excellent technical and application knowledge.

Analyze critical and time sensitive issues and provide quick & effective solution.

Project 2: Name : Americas Transformation Program (ATP)

Client : AGCS - Allianz Global Corporate & Specialty (Formerly Fireman’s Fund Insurance Company, Petaluma - CA

Role : Senior Mainframe Developer and Mainframe Tech Lead

Working Area : Billing & Financial applications

Duration : April 2014 to Mar 2020

Project Description:

ATP is a multi-year IT & Business process transformation program in Fireman’s Fund Insurance Company (FFIC) to transform end to end IT and business processes from submission management through underwriting, policy servicing, billings / collections / treasury, claims, reinsurance, regulatory and financial reporting to Allianz Global Corporate & Specialty (AGCS) systems. It has different Development work streams like Historic Data Retention, Data Migration, Document Reprint, Decommission & Re-platform legacy applications to new gen systems like File-Net.

Central Functions Business area is composed with applications which are used by both Personal & Commercial Line of Business. This Business area is further divided into Billing, Data & Finance applications. Billing applications performs the Billing of the FFIC Issued policies and Data applications maintain & distribute the customer data in Fireman’s Fund environment. Financial applications Include the corporate applications handle the Disbursements, Financial and statutory reporting.

I support the Mainframe part of Billing and the Financial applications. This area consists of 8 Mainframe applications and their frontend Interfaces. I am working as a Senior Mainframe Developer for the Mainframe applications, which Interface with Multiple Upstream Legacy and provide data to multiple downstream applications.

Environment: ENTERPRISE COBOL, DB2, CICS, VSAM, SQL,MVS, JCL, Endevor, Relational Tools, QMF, SPUFI, File-Aid, File-Manager, Syncsort, IBM Debug-tool, CA7, FTP, IBM MQ Series

Responsibilities:

Interact with Business Analyst to perform requirement analysis and define project scope.

Participate in preparation of Detail Design document by translating the business requirements into technical Requirements and provide the timely inputs and reviews to the product designers of onshore team with the help of requirement traceability matrix.

Leading a project team in delivering solution to customer in the Insurance sector.

Monitor and track the Defects raised by business-users using the Quality Center (QC) and Service Now tools.

Generate project plans and provide estimates for work Products.

Work with Fireman’s fund & Other Vendor team to identify the root cause and find solutions for production problems.

Ensure to submit the Change Requests with enough Lead Time and Attending weekly CAB meetings to walk through the Change Requests and get it approved by answering the queries regarding the same.

Work with the team in migrating the jobs to SQL and Created SQL server stored procedures to update databases in real-time

Analyzed DB2 table schema, and assisted in migration to SQL database

Deliver new and complex high-quality solutions to clients in response to varying business requirements.

Review the work products delivered by IBM ADM team before it is delivered to Business Analyst for User Acceptance testing.

Define the UAT Testing scope by working with Business Analysts and Users.

Provide Support to BA’s during UAT testing providing the technical advice.

Provide Technical assistance to ADM team in resolving the critical Issues.

Responsible for deployment Including the Post-Production warranty period.

Support Business Analysist and provide the required technical queries with the applications.

Work with IBM Application Development (ADM) team to create work products from the technical requirements.

Analyze the performance of the application and provide cost effective solutions to production problems.

I was Involved in activities in Billing & Financial applications using my technical and application level expertise and was providing technical assistance to colleagues in mainframe topics.

Analyze critical and time sensitive issues and provide quick & effective solution.

Guide application support teams at the time of crisis using my excellent technical and application knowledge.

Fill the communication gaps between Fireman’s Fund Business analysts and technical team in INDIA.

Provide alternate solutions & value adds for the client needs by performing multiple POCs

Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals.

Interact with Solution Engineers/Business analyst to perform requirement analysis and define project scope.

Used Control M tool for scheduling job

Provide UAT support and handle project Implementation activities.

Provide support for high priority incidents during Business hours.

Provide Technical assistance to ADM team in resolving the critical Issues.

Analyze the data/code Issues reported and provide permanent /optimal solutions.

Project 3: Name : IReS (Reinsurance application) Product Upgrade

Client : Fireman’s Fund Insurance Company

Role : Mainframe Tech Lead & Senior Mainframe Developer

Working Area : Re-Insurance Applications.

Duration : Jan 2013 to Mar 2014

As a Senior System Engineer, I am responsible for Analysis, design, development, testing and implementation of critical Work request for our IBM US customer Fireman’s Fund Insurance Company (FFIC), Novato, CA, USA.

FFIC is a one of the famous Insurance Company in USA which is part of Allianz Group. It offers automobile insurance, property, marine, liability and workers comp policies and claims. This project is taken by IBM for enhancement, development, maintenance and 24 X 7 Production support. IBM has taken over almost 200 applications from FFIC. I am involved in Billing Applications like IReS which is one of the critical applications.

The IReS system consists of a thin client-server vendor application called URS. It is written in JAVA and uses CICS transactions for the front-end system. URS is used for some of the assumed reinsurance processing and most of the ceded reinsurance processing. This application supports billing and accounting functions for the reinsurance department. The on-line system is used primarily for inquiry, review and validation of cessions, preparing billing packages, cash application, receivable reconciliation, and reporting. In addition, this application is used in the preparation of Schedule F.

Environment: ENTERPRISE COBOL, CICS, DB2, Stored Procs, VSAM, MVS, JCL, ESP, Changeman, Relational Tools, QMF, SPUFI, Abend-Aid, File-Aid

Responsibilities:

Analyzing the Change Requests, User Queries and Production Problems.

Interact with Solution Engineers to perform the requirement analysis and define project scope.

Preparation of the Estimates, Designs, Program Specs, Test Cases and Test Results.

Involved in creating or maintaining Table Spaces, Tables, Indexes, Views, Plans, Packages for DB2

Perform bug fixing abilities and define testing scope, prepare test plans, files and perform Unit/System testing.

Involved in the Coding, Preparing the Test Data, Testing and Implementation

Provide UAT support and handle implementation activities.

Solve Job abends, perform root cause analysis and provide permanent/optimal solutions.

Involved in 24 X 7 Production Support to solve the critical Abends in Batch as well as in On-line.

Responsible for deploying the vendor packages in Fireman’s Fund environment.

Project 4: Name : ATLAS Systems Project

Client : Fireman’s Fund Insurance Company

Role : Mainframe Developer, Claims Business Area.

Duration : Feb 2006 to Dec 2012

FFIC is a one of the famous Insurance Company in USA which is part of Allianz Group. It offers automobile insurance, property, marine, liability and workers comp policies and claims. This project is taken by IBM for enhancement, development, maintenance and 24 X 7 Production support. IBM has taken over almost 200 applications from FFIC. Among those applications, critical applications are maintained at Customer location and rest is maintained at offshore in India. I am involved in ATLAS & Claims applications which are of the critical applications.

ATLAS stands for Automated Loss Adjustment system. Claim Adjusters, CSS, Managers and Home Office Tech Advisors in 6 complex offices, 4 WC centers, the St Louis Fastpath office, the Home office and several specialty offices, other customers with limited access are CRAIG IS, Lancers, insured’s, producers, other Home Office staff, auditors, and other vendors and TPAs uses ATLAS application for creating Claims, matching the policies, calculating deductibles, litigations, maintain the nurse notes, dairies.

On a high level perspective, ATLAS processes the claims of three umbrella policies.

Auto Policy

Property & Casualty

Workers Compensation

ATLAS is the front-end adjusting system using CICS Screens. It is used as the main claims tool for claim professionals to execute financial transactions and to document claim details and decisions.

Its main input is ALDS and all other policy systems. ATLAS sends output nightly to CBR, and the CDW applications for issuing the checks to banks for claim holders. Files containing subsets of data are passed to other systems, such as CDF, and to reporting bureaus.

Environment: ENTERPRISE COBOL, VSAM, DB2, CICS, IMS DB/DC, MVS, JCL, ESP, Endevor, Relational Tools, CASEPAC, QMF, SPUFI, Abend-Aid, File-Aid, IMS/XPERT, XPEDITOR, ChangeMan, IBM MQ Series

Responsibilities:

Analyzing the Change Requests, User Queries and Production Problems.

Preparation of the Estimates, Designs, Program Specs, Test Cases and Test Results.

Involved in creating or maintaining Table Spaces, Tables, Indexes, Views, Plans, Packages for DB2

Involved in creating or maintaining PSBs, DBDs, Segments, for IMS Databases

Involved in the Screen and/or Transaction development for CICS & IMS screens.

Involved in the Coding, Preparing the Test Data, Testing and Implementation

Involved in the Peer Reviews and delivering to the Customer for reviews and User Acceptance Tests

Involved in 24 X 7 Production Support to solve the critical Abends in Batch as well as in On-line.

References: Will be provided up on request.

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