Sales Representative Manager

BRYAN K. TILLEY

OBJECTIVE

Highly motivated specialist adept at audit management, reconciliations, customer service, negotiating, and efficient data entry. As well as a critical thinker who continually seeks to improve and implement new processes, multi-tasking, management and team-building skills to maximize innovation in my position.

SKILLS PROFILE

-Detail-Oriented and efficient at critical thinking and problem-solving issues in a timely fashion.

-Multiple years of experience in Software Applications used in business atmospheres: Oracle, Tag Processing Systems, VNS, Benefit WorkStation, SAP, Microsoft Office.

-Superior time management, planning, and analytical skills in high volume work environments

-Thorough understanding and experience in the value of great customer service and team work with superb skills in negotiating, quick learning, leadership, confidence and integrity.

-Excellent written and verbal communication skill with internal and external colleagues.

EMPLOYMENT HISTORY

Ryder, Custom Load Planner: Baker Hughes Account

8/13/2018 — Present

Houston, Texas

-Plan, build and track daily routing of loads based on freight distribution from the customer on required delivery dates/times.

-Ensures adherence to plan and that all loads are picked-up on-time and delivered on-time to scheduled facilities/plants based on customer requirements; also plan and execute any last minute, high value, critical demands to deliver additional freight are met.

-Frequent communication with internal and external customers to ensure expectations and on-time service requirements are being met per contractual agreement.

-Responsible for managing the high priority account Baker Hughes; and documenting all interaction using Ryder Transportation Management Systems, such as plan and enter loads. While reporting all incidents, accidents, driver discrepancies, etc. to Logistics Manager.

-Primary responsibilities included effectively executing and maintaining all of Baker Hughes North American ground logistics and international imports.

TQL, Logistics Broker

5/1/2015 — 2/28/2017

Houston, Texas

-Key-account contact for internal and external partners regarding road distribution details.

-Facilitate negotiations between the shipper and the carrier, managing any necessary adjustments to the shipping services to accommodate the respected party.

-Document and log records of dispatches, locations, mileages, and stops with accuracy and efficiency across multiple databases for all of the South Region.

-Attain optimum utilization of assigned vehicles and drivers while working with other facilities to enhance overall Company utilization.

-Cross-Trained team members on implementing company changes, software updates and rollouts

AT&T/ My Wireless, Assistant Manager & Lead Sales Representative

3/1/2014 — 4/1/2015

Houston, Texas

-Responsible for analyzing, managing, and improving sales for storewide, district, and regional expectations set by upper management.

-Monitor and managed team members on identifying and resolving high Sales Margins, Weekly progress and improvements.

-Cross-Trained sales agent on efficient sales tactics, and rebuttals to close and capture difficult situations.

-Weekly, monthly, quarterly reporting to support sale margins by implementing short term and long-term goals, KPI’s for each sales rep related to store, district, and regional performance.

EDUCATION

Stephen F. Austin State University – 2006 to 2013

Coursework in:

Hospitality Admin, Event & Meeting Planning – completed 109 credit hours towards Bachelors Degree

Marketing/Consumer Science – completed 60 credit hours towards minor

Stephen F. Austin State University BS in Human Sciences: In Progress

Contact this candidate