DOUG JONES
La Mesa, CA
619-***-**** **********@*****.*** Doug Jones Linked In
Effective and creative problem solver specializing in Product and Process Improvement. Recognized as a leader and facilitator in multi-functional team approaches to identification and resolution of process and design shortcomings. Formal training and extensive experience in the application of advanced Quality Assurance tools and methods in DoD, GMP, and commercial environments.
SKILLS & PROFESSIONAL DEVELOPMENT/TRAINING
Design-of-Experiment – Classical and Taguchi
Statistical Process Control
Kepner-Tregoe Decision Analysis
Quality Function Deployment
Risk Analysis and Management
Capability Maturity Model Integration
CMMI SCAMPI Team Training
Seven Management Tools
Value-Stream Mapping
Conway Waste Management Reduction
PROFESSIONAL EXPERIENCE
Cubic Defense Applications, San Diego, CA August 2005 – May 2020
Quality Assurance Specialist, February 2015 – May 2020
Performed process documentation and change management, project risk management, CMMI appraisal, and leadership of process/LEAN events.
Developed Excel/VBA tool resulting in CMMI approval of risk management process
Led SCAMPI sub-teams in CMMI Level 3 appraisals with 100% success.
Conducted Kaizen/LEAN team events in manufacturing, purchasing, and engineering processes.
Developed Decision Analysis/trade-study tool and process.
Developed formats and managed intranet site for Quality Management System.
Senior Supplier Quality Engineer, September 2012 – February 2015
Led control and improvement of product and process design with broad spectrum Supplier base.
Resolved issues through process and design improvements resulting in reduction of Supplier-based defects and improved delivery times -
Developed and managed Supplier Rating tool for 700 Suppliers most critical suppliers
Enterprise Management Systems Manager, August 2005 – September 2012
Development and management of process and documentation improvement.
Developed and managed process/document/Lessons Learned database.
Managed documentation development and change.
Implemented and improved processes to support CMMI appraisal with successful level 3 appraisal.
OTHER RELEVANT EXPERIENCE
Teledyne Air Pollution Instrumentation San Diego, CA
Quality Assurance Manager
Managed all Quality Assurance functions, including QE, ISO-9001 auditing, Quality Control, and QMS documentation
Cubic Defense Applications San Diego, CA
Supplier Quality Engineering Manager
Managed all Suppler Quality functions, including designed and implementation of SPC-based Supplier Quality certification to satisfy customer-driven contract requirements and resulting in receipt of multi-million dollar contract incentives.
IPEC Athens Vista, CA
Quality Assurance Manager
Managed all Quality assurance functions in a progressive company providing chemical delivery, reclamation, and cleaning products to major wafer and chip-set manufacturers
IMED San Diego, CA
Quality Engineering Manager
Managed all Quality Engineering functions in cGMP environment, including support to design, software, manufacturing processes; and internal/external system audits
General Dynamics/Hughes Electronics/Raytheon San Diego, CA
Quality Technology Manager, preceded by progressive positions in Quality Engineering
EDUCATION
University of California, San Diego
BS Chemical Engineering
California Institute of Technology
Undergraduate studies, Chemical Engineering