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Manager Management

Location:
Skokie, IL
Posted:
July 28, 2020

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Resume:

Yonit Trabelsi Itzhaki

Phone +312-******* I adewiz@r.postjobfree.com

Q-ACT Co-Founder

Product Manager QA & ST Manager Mentor & Instructor

Expert in PM QA management team I Senior Lecture in IT & Soft Skill I Prior Developer Experience I prior SQL Exp'

20- Year Record of proven Results

CARRERE SUMMARY & ACHIEVEMENTS

Professional and experienced project and product manager with over 20 years of experience combined in both inbound and outbound roles, global customers facing role.

Product management, process analysis, research, design and customer support development. Building a roadmap, preparing a work plan for projects with various elements of the company, including inlay and management. Manage areas of support, training and testing. Developing soft skills workshops and courses in the world of Soft Skill for companies and conferences. Extensive experience working with clients.

Extensive experience in SW projects with full system development life cycle from the requirements stage up to the maintenance stage. Experience in Quality Management strategies, methodologies & implementations. Hands-on QA & implementations at the customer's site, working closely with R&D using SCRUM methodology.

Experience in Risk Management, Time Management & measurement.

People management-oriented: On recruitment, training, coaching and mentoring.

Excellent human relations, excellent interpersonal communication, vision, and leadership, motivated, assertive and highly expressive. Professional understanding deepens at every organizational level in a wide range of fields, good analytical ability and, on the other hand, abstract thinking, vision, imagination, and innovation. Fast self-learning ability, ability to move and lead people and processes, and ability to withstand stress, reliability, integrity, and desire to learn from mistakes.

Designed professional academic syllabus for the SQA industry (Junior, senior & Managers).

SKILL SUMMARY

Project / Product Manager Business Analyst Querying Microsoft SQL server 2012

Time Management Risk Management Measurements and metrics

Agile & Scrum Methodology

.Net Java Unit test

ISTQB FL SQA Testing & Methodologies Selenium Web Drive

Test Strategies & Coverage Regression & Negative testing UX, UI & Compatibility Testing

TFS - MTM QC ALM Jira + X-ray

Education & credentials

Sivan College - TLV, Israel

Project Management – 2001-2002

Ariel University

Computer Engineer – 1995-1998

Java Script, Java, C, C + +, PASCAL, ASSEMBLER, IEEE829 Standards, HTML, CSS, XML.

ACTIVITIES & VOLUNTEERING

ISTQB – AB Member

TestIL – Board member (Non-profit organization)

PROFFESIONAL EXPERIENCE

Q-ACT – TLV, Israel Consulting and Lectures (Independent). 11/ 2007 to Present

Management and consulting in project management and product management, systems analysis and quality assurance.

Learning customer needs (Gathering requirements from the customer, Research and Product definition.)

Planning, monitoring and performance control, organizational performance and streamlining, Risk Management,

Time management, Drive interfaces, implementing processes and implementing methodologies for improvement.

Edit presentations, Writing documents, Writing and replying to RFP documents. Project management with external and internal clients including professional, technological, organizational, business and administrative elements.

Organizational management and consulting.

Organizational management and consulting. Defining project's Quality Strategy Plan, Procedures & processes templates, testing and development Metrics.

Process analysis, method improvement, Defining and writing work procedures, Defining Work Metrics (KPI), Recruitment and training of work teams (in Israel and abroad).

Internal process review/ control including Document reviews strategies. Establishment teams for various companies according to methodology, culture and organizational needs. Defining the resources roles and activities. Risk Management Strategy Planning. Internal process review/ control including Document reviews strategies.

Instruction Services (IT & Soft Skill) – Hi-Tech Company, University & College

1.QA & Testing course: Manual testing, Methodology & workshop skills, Design techniques, UI & UX testing, Exploratory testing, Agile Testing, Automation (Selenium), Risk Based testing, Test management tools, Test manager, Risk Management, Measurements and metrics, TPI.

2.Other IT courses: Unit test, Introduction to programming, Java Basic, .Net (#C), WORDPRESS, CSS + HTML, SQL, Systems Analysis, Product management Projects Management.

3.Management skills + soft skills: Knowledge Management, Time management, Risk Management, Creative thinking, Personal effectiveness, Self-management, Interview Preparation, Presentation art.

Managing QA Department at John Bryce (manual and automatic)

Recruiting and mentoring new lectures.

Initiated and provide on demand testing services for Israeli Hi-Tech companies

Initiated, developed, supervised and trained special program of Software Testing & professional test managers.

Designed professional academic syllabus for the SQA industry in IL.

Tescom – TLV, Israel Product & QA manager 01/ 2006 to 11/2007

Management & Leading and Responsible for five projects featuring different technologies.

Project / product management and QA management (elementary department responsible)

Management of the company's core system testing project that includes a significant infrastructure and technological transition in the integration process to a large number of systems (over 50) and according to the AGILE methodology.

End-to-end product lifecycle management - collecting requirements, writing documents, daily and ongoing work with different teams. Process analysis, Define the product roadmap

Collecting customer requirements, research and product definition. Preparing a work plan for the project with various elements of the company including inlay and management. Ongoing maintenance of systems and procedures - building change and updating procedures. Execution and management of surveillance and reporting. Building, determining and controlling success metrics.

Communication and coordination between teams. Assessment and compliance with the schedule, motivating and transporting employees, working with PMO.

Support users in defining needs and solving current problems and user support.

Elementary QA Manager Supervision of test content, writing test documents, risk methodology and management (based on PMI methodology). Evaluation, scheduling, program and resource phase, improving testing processes, methodologies, areas, principles and measurements. Execution and management of monitoring and reporting. Construction, determination and control for success metrics.

The role requires wide and systemic vision.

Partnerships and entrepreneurship. Organization and management capacity. Work concurrently on a large number of tasks and across different functions.

FIS Software – TLV, Israel QA MNG 09/ 2004to 12/2005

QA Managing (Israel, England and South Africa). Comprehensive warranty for end-to-end support and implementation for the company's product, including:

Recruiting and building work teams in Israel and abroad.

Managing and implementing product processes in the organization - analyzing existing processes, improving practices, writing work procedures (standards), knowledge transfer, training, development, and employee evaluation.

Customer management includes project planning that includes a work plan, resources and goals, and objectives, ongoing management reports, risk management.

Knowledge transfer, training, development, and evaluation of employees, promotions, methodologies and more.

Planning and defining project scope, customer management including work plans, resource management, ongoing management reports, risk management.

Analyzed, planned and managed test cycles, defects, and version and statistics.

Planning and implementing project automation testing.

Supervising test planning and execution of functionality, Developing test strategies, plans, case, data, coverage & execution

TESNET – TLV, Israel Software Testing TL, Sys Analysis 05/2001 to 09/2004

Overall responsibility for User Requirements, acceptance testing, training users and implementing the system (over 2000 user).

Product definition – Roadmap management and strategy determination. Analysis and characterization of system processes. Working with internal and external interfaces and providing service in all product-related service plans, providing solutions according to customers’ needs.

UI/UX design support according to the customer demands and company's requirements

Leading the QA & testing activities (automation, manual), testing methodology implementation, strategy development plan to carry out the tests, fault management (Bug tracking) and RBT (risk-based testing).

Support & Training TL (Over 2000 customer’s more than 50 employees).

Process improvement - Running projects and tasks, workflows, setting priorities and deadline execution of daily/monthly reports. Monitoring and reporting management, risk management, determination of success indicators, and ongoing control of labor indices for further improvement.

IFN Solutions –Petach Tikva, IL Testing & Training Manager 02/1999 to 05/2001

Establishment of a testing, training and customer support team, including training programs for company employees across the organization. (Over 20 expert employees.)

Overall responsibility for developing test methodology, super programs, test scripts and all related to quality in order to maintain a quality standard.

Internal professional training in the organization.

Reviewed business requirements, functional specifications, and test cases

Writing user guide and tutorials about the product, editing presentations, fault management and reporting and meeting deadlines.

Building and maintaining an internal work standard for ongoing reporting between various work teams at the company and between clients, including work strategies and management of development environments, testing and implementation. Planning of work plans and resource management.

EL ON –Herzliya, IL QA Team member 1998 - 1999

Preparing test documentations validate existing test case and consolidate them from the QA Standpoint.

Find and resolve outstanding defect issues through follow-up, Report on test progress, write the entire User Guide and the guide for client training. Training & supporting clients.

• References Available Upon Request



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