Sanjay Kumar Contact No. 098********
C/o Vijender Singh, E-mail: – **********@*****.***
H.No – 211 D/1, Third Floor
Near Bank Of Baroda,
Munirka,
New Delhi – 110067
To be associated with a progressive and professional organization with challenging opportunity and responsibility where I can utilize my strength and skills and to keep myself growing with the company.
JOB SUMMARY:
More than 10 years of experience in Sr. Executive (Operations) in Software Development Company.
PROFESSIONAL EXPERIENCE
Name Of The Organization
From mm/yy
To mm/yy
Designation
Geine Technologies India Pvt. Ltd.
Dec 2004
Till Date
Sr. Executive (Operations)
Work Experience:
Working as Sr. Executive (Operations) from June 2012 Till Date.
Client: Airtel
Mobile Internet domain - VAS Services (USSD, SMS, EOCN)
In-depth understanding of consumer behavior and consumption patterns on Mobile Internet.
Create and implement ideas for promotions on live portal to enhance download & revenue.
Weekly Content Planning and make changes according to it on daily basis.
Managing several events and promotions on Portal.
Creating and managing new categories according to the content.
Segregation/Placement of the content in appropriate categories on Portal.
Push popular and Trending content to increase mobile Internet data consumption.
Mobile Apps penetration and proliferation.
Mobile Applications (Apps.): To increase mobile Internet data consumption through recommending the popular and Trending mobile apps for the smart phone users, for 3 different categories (Streaming, Surfing & Gaming ) across the various operating systems.
eg. Android, iOS, Symbian 60 and Blackberry OS
URLs Factory – Drive Mobile Internet Consumption with Music streaming, web
Videos, online Gaming services and more for all customer segments.
eDM (Electronic Data Mailer): To increase the desktop/broadband data
consumption by providing the contents to the broadband user in India, so that they can
switch and upgrade their existing plan. (Full length Movies, Desktop Apps for all the (browsers).
As a Technical Support Executive reporting to Operation Manager.
Client: Intel
Description: This project deals with Sales, Promotion and offers of Intel Products or solutions based on Intel products (Hard Disk, Mother Board etc) in Asia Pacific region.
The Intel® Channel Partner Program provides members-only access to an exceptional suite of benefits that support you throughout your business cycle. If you sell Intel® products, or solutions based on Intel products, membership in this programme provides a wealth of resources to help you successfully build, promote, sell, and service them.
http://www.intel.com/cd/channel/reseller/apac/eng/index.htm?
Roles and Responsibilities:
This project deals with Sales, Promotion and offers of Intel Products or solutions based on Intel products (Hard Disk, Mother Board etc) in Asia Pacific region.
The primary role of this position is to handle queries from different ODM's (Original Design Manufacturers), Distributors, Resellers of Intel and provide second level troubleshooting support and problem resolution.
Replying to queries regarding Intel login id, password, cash card balance.
Data verification requests regarding claims from resellers & distributors.
Verified data escalated to respective ODM's for further processing.
http://216.198.199.235/webmail/omail.pl
The eVoucher Program entitles the customers to get rebates from other component manufacturers (Original Design Manufacturers (ODM)) based on purchase of selected Intel Parts from Authorized Distributors.
To inform the customers regarding registering different Intel programs, new products launched, and how to claim their rebate points.
https://welcome.intel.com/login.aspx?Target=http://intelrewards.com/myintel/receiveevoucher.aspx
To be able to analyze customer complaints and to interact with technical personnel in the Development Team for problem resolving.
Retrieve the required data from the server using FTP or e-mails. Combine and filter those data as required for the analysis.
Preparing Weekly & Monthly Reports in excel sheet (such as e_Voucher Report, Periodic & Performance Report, Sales Data etc.)
Send the reports to the respective ODM's, Intel Distributors as e-mail attachment.
From December 2004 Till Jan 2007 worked on sports betting website http://www.pickpal.com
PicksPal is a free, online, fantasy sports pick challenge game. It is based on actual odds and real sporting events. PicksPal is a weekly game. Every Monday morning, each player will receive 1,000 points to play on daily sporting events for the week using actual odds. Play everyday, skip a day, play a little or play a lot, put it all on a “sure thing” or spread it around with multiple picks on multiple games. It is entirely up to you.
PicksPal is a game betting engine giving its members a platform to test their skills by challenging other PicksPal members, making bets on the games having different odds, carving a niche from their competitors by winning more points for the bets placed and won. PicksPal is a dynamic engine in nature where the Rank is maintained by an intelligent ranking algorithm, which calculates the rank of every member based on the points won or loss on every pick.
Roles and Responsibilities:
The primary role in this project was to update the website for different sporting events (Baseball, Soccer, Golf, Cycling, Racing, Boxing etc.)
Entry into database of different events, games, Odds (betting points), results between different teams with their player names, venue of play along with start time.
Collecting information from different web sites related to the sports.
Replying to query’s of customers through email & live chat.
COMPUTATIONAL SKILLS:
Database
Oracle, Sql Server 2000
Operating System
Windows 2000, Windows 7, Windows 10
Packages
MS- Office 2000, MS-Outlook, Office 360, Adobe Photoshop
ACADEMIC QUALIFICATION:
High School (I.C.S.E), IOCL Township, Begusarai - 1992.
Intermediate (C.B.S.E), IOCL Township, Begusarai 1994.
BCA – IGNOU (Not Completed).
PERSONAL DETAILS:
Name: Sanjay Kumar
DOB: 24-01-1978 Sex: Male
Marital Status: Married
Nationality: Indian
Date:
Place: (Sanjay Kumar)