Sales Customer

ZEENAT CHOUDHRY

*** ***# ** ***** ***, Woodstock, CT 06281 C: 203-***-**** *************@*****.***

SUMMARY

Currently a Molecular Biology major student studying at the University of Connecticut. Highly interested in pursuing my career in the field of biology more specifically in Dentistry. Loves to meet and work with new people. Very friendly and outgoing person.

SKILLS

●Menu item familiarity, good in memorization.

●Schedule management

●Customer Service

●Team management

EXPERIENCE

02/2020 to 07/2020 Dunkin Donuts Crew Member

Dunkin’ Donuts- Putnam, CT

●Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.

●Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.

●Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.

●Resolved customer concerns and relayed relevant information to the supervisor.

●Took orders, prepared foods and processed payments in full-service establishments.

●Kept work areas, utensils and pans cleaned and sanitized.

03/2017 to 02/2020 Gas station Cashier

CITGO Petroleum Corporation- Pomfret, CT

●Assisted management with product display ideas and implemented new displays and initiatives toward greater customer accessibility and increased sales.

●Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.

●Coordinated store opening and closing, including keyholder work, moving displays inside and outside, summarizing daily sales and reconciling cash on hand.

●Processed cash and credit payments for gasoline, food and other merchandise.

●Helped customers locate and select appropriate merchandise throughout the store.

08/2018 to 01/2019 Dunkin Donuts Crew Member

Dunkin’ Donuts- Woodstock, CT

●Responsible for delivering a great and friendly guest experience.

●Trained or supported new hires.

05/2018 to 07/2018 Cashier

Walmart- Putnam, CT

●Trained new employees in cashiering procedures, offering assistance in resolving checking out issues.

●Processed customer payments quickly and returned exact change and receipts.

●Interacted politely and positively with the customers.

EDUCATION AND TRAINING

06/2018 High School Diploma

Woodstock Academy Woodstock, CT

Expected in 06/2022 Bachelor of Science: Pre-Dentistry

University of Connecticut Storrs, CT

●Major in Molecular Biology.

●Member

●Completed coursework in Biology, Chemistry (Inorganic), Philosophy courses.

LAB TECHNIQUES/Other SKILLS

●Dissection

●Thin Layer Chromatography

●Languages: Competent in written and spoken English, Urdu, Punjabi, Arabic

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