Christina R. Dickman, CTS
*********@*****.***
http://www.linkedin.com/in/crdickman
Experienced HR professional with broad experience in talent management * Recruitment system implementation * Full life-cycle recruiting and retention * Project Management * Training * Change Management * Vendor Management EXPERIENCE:
Project Management
Develop project plans; coordinates projects; complete projects on time and budget; communicate changes and progress, manage project team activities
Analyzed, developed and tracked hiring processes for optimization
Developed and maintained consistency of hiring communications
Assessed project issues, analyzed results, and developed resolutions to meet goals and objectives
Restructuring internal/external website
Responsible for Nationwide RFP vendor selection Background Checks/Drug Screens
HR Lead for HRIS system implementation
Vendor Management
Community Involvement Project Manager
Event Project Manager – Managed budget of $500K+ Recruitment Management
Managed the full life cycle recruitment process to include defining position requirements/salary guidelines, sourcing & screening qualified candidates, coordinating interview process for managers and candidates, manage all communications with candidates, from introduction, to assessment, to selling messages to offer/decline/hire through orientation/new-hire set-up; served as an advisor to management in areas of recruitment, retention, on-boarding, HR systems, and employment in order to maximize our investment in Human Capital experience working with Visa hiring process
Responsible for developing the employment brand, engineering the employee experience and developing a powerful and effective recruiting function while remaining focused on the retention of critical talent
Made recommendations to improve the efficiency and effectiveness of hiring activities while providing leadership, training, superior customer relations and service
Monitored, evaluated and recommended changes and/or enhancements to current policies and procedures for talent management
Automated the employee on-boarding process while providing metrics and measurements for improvement
Managed and improved the assessment tools used in the selection process
Monitored and evaluated employment Key Performance Measurements for upward and/or downward trends - made action plan recommendations to management for improvements
Designed and managed employee referral programs
Experience with recruitment of exempt and non-exempt Technology, Financial, Sales & Marketing, Legal, Human Resources, Light Industrial/Manufacturing, Aviation, Oil & Gas, Smart Grid Technology candidates - while providing high caliber candidates in a timely manner while maximizing cost effective staffing solutions
Developed and managed the college recruitment program; built and maintained professional relationships with campus placement offices and professors as a source to generate and early identify qualified candidates
Management and reporting of annual HR/Recruiting departmental budget review and forecasting
Diversity Program Leader – responsible for creating and reporting on diversity trends
Executed EEO and applicant tracking procedures and measures for compliance
Developed metrics to track HR and Recruiter performance
Responsible for all communication, relationships and contract negotiations with employment vendors, background check vendors
HR/Recruiting process improvements, orientation, process reengineering
Development and management of the Employee Mentor Program to include program design, implementation, and coordination
Creation and reporting of recruiting statistic written in SQL
Facilitation of new employee orientation
Performance Management (Employee Evaluation/Recognition/Development)
Facilitated Relocation program for transferring employees and new hires TECHNICAL SKILLS:
PeopleSoft 8.3 & 8.9, Talent Plus, GHR (Global Human Resources), AIRS/Oxygen, Lotus Notes, Visio, Alexus, ACT, Resumix, SQL, Jobster, Microsoft Project, ADP Virtual Edge Products, Hire Right, PMBOK training, BrassRing, PeopleFluent, iCIMS, Taleo, ADP 15, Ceridian/Dayforce HCM
CAREER HISTORY:
08/17 to 03/20 EMSI – IT Project Manager/ HR Project Manager - Consultant – Current position is working on Special Projects internally working with all lines of business (HR, IT, Legal, Finance and Operations) Special projects to include gap analysis, financial analysis, staffing needs including reduction of force. Creating new training and new policies & procedures. Responsible for weekly executive updates on all current projects. Ceridian Dayforce Implementation team. Worked with the EMSI and Ceridian Dayforce Implementation team on deliverables for Payroll, Recruiting, and Workforce Management modules within the product. Responsible for working with cross-functional teams with data conversions with tight deadlines. Responsible for creating Dayforce Training Material, Dayforce AD HOC Reports, Responsible for creating Audit Workbooks on various topics – distributing the data company wide, tracking the data and ensuring the data is returned on time and once returned working with the appropriate parties to ensure the new information is updated into Dayforce. Dayforce system admin after go live. Dayforce In Box – trouble shooting employee issues related to Dayforce once system launched – all items from Password resets to system administration.
01/16 to 07/16 Toyota Industries Commercial Finance – Talent Acquisition/Project Lead Consultant responsibilities included design and implementation of ADP Recruiting Management. ADP Admin for Recruiting Management. Worked with ADP implementation consultants directly to provide deliverables that were required to meet deadlines for UAT, Zero Down and ultimately our “Go Live”. Worked with cross functional teams to create and implement new policies and procedures – created the necessary communications when those policies were implemented for the company. Also, recruited roles that varied from Treasury to Information Technology. Responsible for a companywide Job Description Audit due to the company moving from Toyota Financial Services as a stand-alone/start-up company effective April 1st 2016. All employees had to have a job description tied to a job code assigned with proper pay this information was then tied to a companywide organizational chart with job codes for the implementation and job banding. Lead a team of two recruiters. Other duties and projects as assigned. 07/13 to 04/15 7-Eleven –Sr. Recruiter/Talent Acquisition Current recruiting responsibility includes Executive level candidates, supporting multiple departments within the organization. Primary areas of support include IT, Legal, Finance, Fuels, Asset Protection, Logistics, Marketing, Corporate Investigations, and Retail Employees. Additional duties include supervision of three sourcers that work virtually from home office locations. Responsible for weekly metrics on recruiting status reports to business leaders/partners. Work as a strategic partner in workforce planning with hiring managers and HR Business partners to streamline the hiring to make the recruiting process more efficient and timely.
11/11 to 07/13 Advantage Technical Resources – Recruiting Consultant – VCE – recruited 71 full-time presales engineers
(vArchitects) for the US in 2012 – no agencies or conversions. VCE, the Virtual Computing Environment Company formed by Cisco and EMC with investments from VMware and Intel, accelerates the adoption of converged infrastructure and cloud-based computing models that dramatically reduce the cost of IT while improving time to market for our customers. VCE, through the Vblock platform, delivers the industry's first completely integrated IT offering with end-to-end vendor accountability. VCE's prepackaged solutions are available through an extensive partner network, and cover horizontal applications, vertical industry offerings, and application development environments, allowing customers to focus on business innovation instead of integrating, validating and managing IT infrastructure.
06/10 to 01/11 Yoh HR Solutions – Recruiting Consultant – GE Intelligent Platforms recruits high caliber candidates to fill positions within the Energy, Smart Grid, Oil & Gas Industry & Supply Chain. Create monthly recruiting reports to convey hiring statistics. Currently working with GE and Kenexa to improve data extraction from BrassRing to include reporting functionality, repairing tables and data workflow. Created a Skill Alignment Guide for the IP recruiting team for recruiting best practices.
11/08 to 05/09 The Newman Group – Managing Consultant – Implementation Project Manager responsible for assessing risk developing comprehensive project plans and manage to the plan- on time, in budget and with the highest quality, Managing recruiting technology implementation projects, serving as the liaison between technical and functional teams Function as subject matter expert within centralized and decentralized project teams. Experience configuring ADP Virtual Edge Products for clients to utilize eRecruit functionality and performance based on business needs. 01/05 to 06/08 Samsung Telecommunications America, Richardson, TX COMET Manager (HR Consultant) Responsible for the creation and delivery of monthly reports detailing Samsung’s Human Resources metrics and analysis related to cost per hire, time to hire, core staff, and retention. (Began as Sr. Technical Recruiter – hired 118 people 1/05 to 6/06) Managed projects across departments – Legal, IT, Teleco, Marketing & Finance. Utilized eRecruit functions within PeopleSoft to improve hiring and reduce cost per hire. 01/01 to 05/01 Latus Lightworks Inc., Richardson, TX Sr. Technical Recruiter Responsible for recruiting / staffing for regional team, with focus on Optical Hardware Engineers, Software Engineers, Testers and CAD Application Engineers.
8/00 to 1/01 Cisco Systems, Richardson, TX Recruiting Consultant – O.T.B.U. (Optical Transport Business Unit) Primary job duties include full life cycle recruiting. Focus on Hardware Engineers, Software Engineers, Testers and CAD Application Engineers.
05/00 to 08/00 GTE/Verizon, Coppell, TX Recruiting Consultant – IT Primary job duties include sourcing, prescreening and recruiting full-time employees. Work closely with the Staffing team regarding salary negotiation. Responsible for broad range of IT skill sets. 03/99 to 05/00 PrimeCo. Personal Communications, Westlake, TX Recruiting Consultant - IT & Engineering - Primary job duties include recruiting, interviewing, and retaining full-time employees. Responsible for reference checks, background checks, salary negotiation, and explanation of benefits. Responsible for coordinating recruiting efforts, advertising and Job Fairs. Hired 84+ employees for the March - December 1999 time frame. 07/97 to 03/99 Excel Communications, Dallas, TX. Recruiting Manager - Network Operations Primary job duties include recruiting, behavioral interviewing (Talent +), and retaining full-time employees. Responsible for reference checks, background checks, salary negotiation, and explanation of benefits. Responsible for coordinating College recruiting and Job Fairs. Hired 125+ employees for the 1998 fiscal year. 9/96 to 05/97 Butler Telecom, Irving, TX. Sr. Technical Recruiter Primary job duties include recruiting, interviewing, and training contract employees. Also responsible for reference checks, quality procedures as outlined in ISO 9000, advertising, and Internet job posting. Responsible for
$600,000+ of AMU from January - May 1997. Experience writing ISO procedures. EDUCATION:
Southwest Texas State University Major - Criminal Justice University Of Nevada, Las Vegas Major - Criminal Justice