Manager Customer Service
Resume:
Sam Persin
********@*****.***
Pleasanton, CA 94566
Skill Summary:
●Progressive leadership and supervisory skills
●Exceptional verbal and written communication abilities
●Extremely self-motivated, dedicated, hard-working, and able to multitask under pressure
●Highly professional, patient, and efficient
●Proficient in Excel, with a strong technical aptitude
Work Experience:
Recreational Leader / Manager / Sports Official Pleasanton, CA
City of Pleasanton [AUG 2012 - CURRENT]
●Supervised the city’s gymnasiums; in charge of opening/closing and maintenance, and solved any problems that arose
●Managed tasks in a fast paced work environment
●Responsible for overseeing, conducting, and officiating sports games for youth in the cities recreational league
Head Coach Pleasanton, CA
East Bay Bulldogs Basketball [JUNE 2017 - CURRENT]
●Coached kids, grades 1-12, in a variety of skills, while creating/facilitating practice schedules and playbooks
●Encouraged learning, promoted growth, and coached the players in a variety of skills
Personal Trainer Pleasanton / Dublin, CA
Run & Gun Hoops [JULY 2017 - CURRENT]
●Marketed a personal training basketball business to families of players
●Acquired clientele and referrals for new clients looking to enhance their skills
●Developed and led a personalized training plan for my clients
Cashier / Delivery Driver San Jose, CA
Round Table Pizza [NOV 2015 - JUNE 2017]
●Responsible for preparing orders and getting them to the customer in a timely manner
●Supervised business during owner’s absence
●Provided the utmost attention and customer service skills
●Assisted with training of new employees and reinforcing all job policies
Education:
California State University Chico, CA
Awarded: Bachelor's Degree, Business Management [2018 – 2020]
San Jose City College San Jose, CA
Awarded: Associate’s Degree, Business Management [2015 – 2018]
Other:
Volunteer Pleasanton, CA
Tri- Valley Special Olympics [2015-2017]
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