Christine S

Contact: 972-***-****

Email: adew6o@r.postjobfree.com

PROFESSIONAL SUMMARY

8+ years of experience in Retail, insurance, E-commerce and healthcare Domain with good knowledge in Software Development Life Cycle (SDLC) and Software Testing life cycle (STLC) with Manual and Automation testing.

Worked in all stages of Testing, Unit Testing, Regression Testing, Integration Testing and User Acceptance Testing.

Strong aptitude in analyzing business application, developing Test Plans and writing test cases.

Experience in bug tracking, reporting and using HP ALM and JIRA for global test management.

Knowledge of the SDLC models such as Waterfall and Agile.

Strong knowledge on working E-commerce application, POS system, inventory tracking, and credit card processing, e-wallet payment, RPM (Retail Pricing Management), RMS (Retail Merchandising System) applications.

Expertise in Test Case/Test Procedure Design, developing Requirement Traceability Matrix (RTM), Test Tool Usage, Test Case Execution, Defect Management and Defect Tracking, creating Test Scripts, reviewing Log files & Reports for delivering utmost Quality product

Performed Mobile testing in different platforms.

Expertise in testing Web based and Client/Server applications/Real Time applications.

Expertise in testing APIs, Web Services for SOA, Databases and UI.

Good knowledge of automated testing tools such as QTP/UFT, Load Runner and JMeter.

Involved in generating Test Scripts using Quick Test Pro (QTP) for different transactions to execute Functional Testing, Regression Testing and Acceptance Testing.

Extensive experience in writing scripts using VB Script, Ruby, JavaScript, and Java/Selenium to automate testing process.

Expert knowledge in Agile, Web Accessibility, Web-API web-security testing’s.

Experience programming in Java, Java Script HTML, XML, on windows operating systems.

Hands on experience in developing Selenium IDE/web driver using java, Java Script, Jenkins, ant/ maven, Junit build tools.

Designed, developed and executed automation testing framework utilizing Java, TestNG and Selenium WebDriver.

Created Scenarios to conduct the Performance testing using Load Runner and JMeter.

Performed Web Services Testing and XML validation for test case suite using API tools like SOAP and REST.

Strong experience with SOA architecture which include SOAP Web Service and Restful Web Service Testing.

Written Java scripting automation test scripts to execute in cucumber.

Used Protractor framework and developed end to end test scripts for Angular JS applications

Improved the performance of the SSRS reports by tuning the SQL server code and modifying the SSIS packages associated with the reports.

Extensive experience in writing scripts using C#, VB Script, Python, Ruby, JavaScript, Java/Selenium, VI editor to automate testing process.

SKILL SET:

Operating Systems:

Windows 98/2000/XP/Vista/Windows7, UNIX, iOS, Android

Languages:

VB script, Python scripting, XML, XPath, Java script, C, C++, C#, SQL, PL/SQL, HTML, .Net

Automated Test Tools:

QTP/UFT, Selenium suite, Performance Center, Load Runner, Soap UI, Cucumber,Protractor,Postman,AngularJS,JMeter,Eclipse,Curam,Appium, Firebug

Reporting Tools:

HP ALM, JIRA, Visual Studio, TFS, Bugzilla

Databases:

MS SQL Server, Oracle 9i/10g, MYSQL, Sybase, SQL server 2000, TOAD

Other tools:

MS Word, MS Excel, MS Project, MS Visio, Load Runner

PROJECT PROFILE

Client: Dovetail Insurance Inc. Columbia, South Carolina May 2017 -Till Date

QA Automation Test Engineer

Responsibilities:

Used HP Quality Center for test planning, test designing, test analysis, test execution, defect tracking and test evaluation.

Have done Regression testing, Involved in Functional, Integration, Smoke, Regression, User Acceptance Testing and Database Testing.

Developing and execution of test plans, test cases based on business requirements of the Application.

Analyzed system specification and developed test plans for System Testing.

Responsible for QA test Strategy, QA test suite development, execution and analysis.

Extensively used SQL to verify the data in the database.

Written and Executed Test cases, Test plans and Test design documents.

Performed data driven tests to validate API calls.

Identified Test cases based on the requirements, participated in implementation of Test Cases, and Test Script according to the Business Requirements, System Requirements.

Performed various kinds of testing like Black Box, GUI, Functionality, Integration, Regression, Usability, System, User Acceptance and Back End Testing.

Created Requirement Traceability Matrix and updated the Requirement traceability matrix timely with the changes.

Developed and maintained Manual and Automation test scripts in .NET Framework.

Used Jira for Bug Tracking, Bug fixing, and Bug Reporting.

Performed Database Testing using SQL Queries of the Application like checking all the Tables in the Database and checking whether the data is moving in their Respective Tables.

Performed functionality and regression testing during the various phases of the application using Selenium.

Created and Developed Automation test framework Selenium WebDriver and executed TestNG Test Cases in Eclipse IDE.

Developed Automation Scripts, Execution and Analysis Test Results using a Hybrid Framework in Selenium.

Involved in CICD process using GIT, Jenkins job creation, Maven build and deployment into SIT environment.

Involved in Web services testing using SOAPUI Tool. Validated request and response XML. Added assertions to validate the XML in Web services such as SOAP and RESTFUL.

Testing Web services API Calls using SOAP UI.

Experience testing mobile apps on iOS, iPad and Android devices using device connect Mobile Labs and Simulators.

Tested the Application and website on mobile devices and performed compatibility testing.

Created Data Model templates and sessions resolved Change Requests (CRs) and updated data models

Used Jenkin as a Continuous Integration server to configure with Maven.

Used TFS AS Code repository and Project management tool. Validated test cases in Microsoft test Manager.

Used Selenium WebDriver API with TestNG to automate tests on cross browser and cross platform environment.

Tested application compatibility for various browsers using HTML ID's and XPath in Selenium.

Developed and executed automation testing using Java with Selenium Web Driver, TestNG and analyzed Test results

Designed and implemented basic SQL queries for backend testing.

Improved the performance of the SSRS reports by tuning the SQL server code and modifying the SSIS packages associated with the reports

Designed the future state testing to be implemented in the next phase of this effort.

Environment: HPALM, Selenium RC, Web Driver, Selenium Grid, Meter, JIRA, Windows, C, C++,C#, Agile Methodology, Protractor, Postman, MS Office tools, Oracle, SQL Server, HTML, XML and UNIX,Rest API, TFS, MTM, QTP/UFT, XML, SVN, JavaScript, Appium, Visual Studios, Eclipse, Maven, TestNG, SOAP UI, JXL, Agile, JIRA, MS Office, Excel.

Equifax, Inc. Atlanta, GA October 16 – April 2017

Selenium / Mobile Engineer

Responsibilities:

Experience in test automation by using open source tools such as Selenium and Appium.

Wrote test automation scripts in Selenium Web Driver using Java, JUnit and TestNG

Performed the Mobile Testing for Mobile App of Client, identify the Mobile Platform like IOS, Android by using Appium. Testing Native APP for iOS and Android.

Performed Web Services Testing and XML validation for test case suite using API tools like SOAP and REST.

Performed Keyword driven testing using Selenium Web driver to test the application with different sets of data.

Developed and executed scripts for mobile automation of Android and IOS app using Appium and Selandriod.

Developed and executed scripts using Real Android devices and Emulators and IOS Simulators.

Identify the elements using UI Automation viewer in Appium to inspect element in mobile application.

Created and executed SOAP UI Scripts for the Web Services testing.

Configure the JIRA workflow for the project for improvement processes for screens, workflow procedures and reports of applications as per business requirement.

Worked on Selenium Data-Driven Framework with Core Java programming.

Conducted Web application GUI testing for functionality, consistency, error handling, and performance.

Used Selenium IDE to record and playback every action for test case verification.

Used XPath, CSS Selector, ID, Name locators are used to identify objects.

Testing the Web Services through Rest Assured (JAVA) and Building automation framework.

Worked in the agile environment with frequently changing requirements and features set.

Tested the UI of the product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required

Analyzed the Crash reports on various mobile platforms and reported the defects.

Participated in test case review sessions to ensure the 100% requirement coverage to perform various types of testing such as Functional, GUI, Interface, System and Integration, Back end, Security, Smoke/Sanity testing etc.

Developed test code in Java language using Eclipse, IDE and TestNG framework.

Used GitHub as a version control managements system for the automation scripts and also used Git to update repository.

Conducted backend testing using SQL queries to validate data for database and Used SQL queries for retrieving data from database for executing user specific test cases.

Used Traceability Matrix to find the missing functionalities for testing and covered with automation.

Configured Maven for JAVA automation projects and developed Maven project object model

Environment: iOS, Android OS, BlackBerry OS, Windows OS, iPhone, iPad, XML, JIRA, SQL Server, Java, Appium, Eclipse, XML, Agile, Quality center, GitHub, Visual Studio, Agile, J2EE, Selenium WebDriver, C, C++, C#, Python, Load Runner, Protractor, Postman, Jenkins, BDD, Cucumber, Maven, Junit, MTM, Visual Basic, TFS, Microsoft Office Suite

Molina Healthcare - San Antonio, TX July 2015 – September 16

Sr. Quality Analyst

Responsibilities:

Involved in Initial Test Walkthroughs for business requirements and test plans.

Created test scenarios based on BRD, SRS and Use Case Documents.

Designed and Developed Test Cases and Test Scripts from SRDs, BRDs and documented them in HP Application Life Cycle Management/Quality Center.

Analyzed business requirement Use Cases and activity diagrams using Enterprise Architect.

Conducted SQL queries in database for backend testing.

Interacting with the developers on resolving the reported bugs and various technical issues.

Worked on HIPAA EDI use cases and collaboration templates according business requirements in Claims Process.

Responsible for designing Test Steps, Requirement Mapping to Tests, Executing Tests manually, Defect Logging and Defect Reporting in HP ALM/QC.

The areas of online application testing I covered were Membership, Benefits, Claims processing and Billing.

The Batch testing covered the membership, benefits validation, claims adjudication and processing, payment processing and billing batch jobs. This also covered the legacy data load for each of the functional areas.

Analysis of Business and Requirement Specifications. Designing Test Lab and formulation of Test Strategy, Test Plans and Test Cases in HP ALM/Quality Center for the Functional, Integration, end-to-end, Usability, Security and smoke testing.

Handled exceptional situations in test scripts using Recovery Scenario Manager in Quick Test Pro (QTP).

Developed test scripts and test cases using QTP/UFT, Quality Center, and Load Runner.

Expert understanding of the business process and verified the functional aspect as per the Business Process and validated the interfaces with the other systems and data conversion from the legacy system.

Used the Application Life Cycle Management (ALM)/Quality center log to view the test results, including verification point failures, procedural failures, aborts and for defect tracking and maintained the trailing history of the defects.

Team development and motivation - increased productivity, adherence to timelines and helped team members prioritize activities Participated in the daily/weekly status meeting

Ensured effective communication with the offshore team members and seamless integration between onsite and offshore for ensuring timely and quality deliverables.

Environment: HP Application Life Cycle Management (ALM)/Quality Center, C, C++, C#, MS-Office, Agile methodology, Mainframes, Curam, MMIS, Cerner, CCL, Claims Processing, TPL Resources, Functional & UAT testing, JIRA, Windows XP Professional/2000/NT4.0, Share point, .NET, MS-office, MS-Project Server, HP Load runner, SQL, QTP 9.2, UFT

Yum Brands, Plano TX July 2014 – June 2015

QA Automation Engineer

Responsibilities:

Reviewed requirement specification doc, Functional design docs to verify completeness and correctness and translated business requirement to the test requirement and Test Plan.

Participated in daily standup and weekly status meetings to discuss the task completed, deliverables, dependencies and goals of the projects in a highly agile environment.

Created, executed and maintained over 150 test cases for Functional and End to End Test cases in Quality Center 11.0

Developed 22 Selenium Web Driver automation scripts

Created Key Word Driven framework using Selenium WebDriver to test Promax Application. Created methods and test data that could be called from Excel sheets by Driver script developed in Java.

Created over 400 sets of data to test the log file generated my Promax application containing details about customer number, Promotion IDs, Promotion start date and End date etc. Data was extracted to the Excel from a flat file.

Extensively worked in Debugging/Fixing, troubleshooting, reviewing automated scripts, resolving automation related server/environment/network settings.

Testing the application for End User Testing on its compatibility on various web browsers like Firefox 3.6, Chrome 11, Safari 5 and Internet Explorer 7.x, 8.x

Worked with Off-shore testers and trained 5 business users on custom Automation Frame Work Test Execution and Maintenance.

Involved in UAT of the automated scripts builds by providing users with test data, test cases and scenarios, and guiding them during the testing process.

Environment: XML, HTML, SQL, QTP 11, HP Quality Center, Promax PX, Mainframes, DB2, SQL Server, Window 2003, C#.Net, Oracle 10g

Citigroup Pty Ltd, Sydney Australia June 12 – March 2014

Senior QA Engineer

Responsibilities:

Reviewed requirement specification doc, Functional design docs to verify completeness and correctness and translated technical requirement to the test requirement.

Maintained the Requirement Traceability Matrix (RTM) throughout the project life cycle.

Created and customized Data Driven Framework to test 6 sets of regression test cases that were often used for varied sets of data.

Extensively performed Web Service testing Using QTP’s Web Service Add-in and different XML Utility objects of QTP.

Extensively used UNIX shell scripting, UNIX server logs, Http Watch, Firebug and Firefox plug-in called Poster to verify whether the site generates correct error message with its error code when it encounters invalid data or errors in the page.

Involved with developers and UI designers in tweaking and validating the UI modals given my QAS to integrate in Checkout module of our application.

Used Http Watch to monitor site response time and page weight of the HTML and jsp version of the Checkout 3.0 page.

Involved in Production release support, troubleshooting of issues and from business approvals to final system checks and helped on system installation instructions and roll out plans.

Environment: Quality Center 10.0, Load Runner 9.10, SQL, SOAP, Mainframes, JMS, Oracle, Java script .net, XML, UNIX and Excel, QTP 10, Windows 2000/03, Share Point.

UEX Pty Ltd, Sydney, Australia Feb 11 – May12

Senior QA Tester

Responsibilities:

Reviewed requirement specification doc, Functional design docs to verify completeness and correctness and translated technical requirement to the test requirement and test plans.

Provided suggestions and feedback into planning and tools and automation framework selection for automation and usage to the management.

Made sure that Service Oriented Architecture (SOA) is implemented by working on validation of XML web services using soap UI for this purpose.

Used Data Driven frame work and Automation Object Model to execute and create tests in QTP.

Performed automated testing of the .NET application using Data Driven framework using QTP 9.5

Used inbuilt VB Script methods like Timer, Date, Random, Create Object, Repository Collections, on Error etc.

Created Custom Function library using Descriptive programming, Ordinal Identifiers and Regular expressions.

Involved in defect meetings to analyze history of the defects and discuss defects with the developers.

Maintained test plan /test cases and test scripts and defect tracking and reporting using Quality Center 9.5 and reports were produced in Excel and word format.

Involved in UAT of the applications by providing users with test data, test cases and scenarios, and guiding them during the testing process.

Involved in Production release support, from business approvals to final system checks and helped on system installation instructions and roll out plans.

Environment:Quality Center, Load Runner 9.10,Mainframes, SQL, SQL Server ‘08, .Net, C, C++, C#, VB.net, Test management, Windows 2000/03, UNIX and Excel

Sonata technologies, Hyderabad, India Aug 2010 – Jan 2011

QA Engineer

Responsibilities:

Reviewed specifications and business requirements and created test plans.

Evaluated business rules and prepared Test Cases and perform manual and automated testing.

Coordinated with the client's Leads to calculate effort estimates and duration plans for QA tasks.

Gathered the Test Input Data, which includes Pre-condition, Test Results and Test Regression Data.

Used QTP 9.2 for the regression testing.

Performed Business Process Testing (BPT) testing of the .NET application.

Used complex SQL scripts along with stored procedure to check the availability, accessibility and update feature of data in backend Oracle10g database.

Perform back-end testing extensively by executing SQL Queries for Oracle database testing.

Implemented changes to test management practice by moving test case development into the HP Quality Center 9.1, from MS Excel, Word, and other manual methods.

Design the flowchart.

Performed integration and system testing by executing the steps of the test plan.

Ability to work within an integrated test team & communicate status of testing to QA Test Lead.

Writing SQL queries for retrieving and updating the Back-end tables.

Worked very closely with the Developers. Performed User Acceptance Testing of the application.

Responsible for testing full development life cycle including writing test preparation, test requirements, test cases, and gathering test data for various test cases, test scripts, executing tests and documenting test results.

Environment: Oracle, HP Quality Center, Windows, SQL Server, Manual Testing, Bugzilla.

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