Sales Representative Customer

Mary Catherine A. Madrid

**th St .Al Jafiliya, Dubai

United Arab Emirates

E-mail: ************@*****.***

Mobile Phone:+971-*********)

CAREER OBJECTIVE:

To use my skills and education to contribute towards developing and expanding opportunities. EDUCATIONAL QUALIFICATIONS:

1. Bachelor of Science in Environmental Science and Technology, Graduate from Mindanao University of Science and Technology, Lapasan, Cagayan de Oro City (2010) 2. House Keeping Vocational Course TESDA Accredited, Initao Misamis Oriental (2012) 3. Laguindingan National Highschool, Laguindingan, Misamis Oriental (2003) WORK EXPERIENCES:

Cashier/Sales Representative – Brands For Less LLC, Dubai, United Arab Emirates (June 2016- June 2020)

Duties and Responsibilities

Provides good customer service.

Assist customer whenever they need.

Makes calls or do for item inquiries in other shops.

Received telephones calls from other shop and customer .

Received and check deliveries.

Maintains safe and cleanliness of the shop and fitting rooms.

Deals customer exchange, payment transactions, online return, and complaints at the same time assisting them if they need something before finishing the transaction in the counter.

Merchandising to maintain the shelves is not looking empty and can display all items received.

Responsible for well displayed items by categories and iron clothes before displaying.

Knowledgeable about the products brands, uses, functions and availability.

Knowledgeable and applies standard policies of the shop, refunds and exchange policy.

Multi-tasking or flexible in the job by assisting, cashiering, displaying items,checking fitting rooms, ironing clothes, assisting in the baggage counter where the customer leaves and get there things, maintaining the cleanliness of the shop before, during and after the shop close.

Warehouse Checker - W.L Foods Corporation, El Salvador City (July 2015 – March 2016) Duties and Responsibilities

Responsible in ensuring that the outgoing products are in good quality and accurate per invoice.

Responsible for loading and unloading of items.

Perform routine checking duties to make sure accuracy of record data

Compares info or data records against some data on other records.

Prepare and verify items before distribution.

Maintains safe and clean work environment.

Receive and count stock item and record data manually.

Verify inventory computation comparing them to physical count of products.

Office Clerk- MC Marketing, Aluba, Macasandig, Cagayan de Oro City (July 2014- January 2015)

Duties and Responsibilities

Received calls and take messages.

Take orders and address complaints

Review file records, inventory and order materials.

Compile, copy, sort and file records of office business transaction.

Process and prepare documents such as government forms and expense report.

Performs work related errands as requested like paying electrical, water and telephone bills.

Maintain office cleanliness, filling and receive storage system.

Update inventory manually.

Perform basic bookkeeping duties.

Cashiering

Typing and word processing

Echo Tour Guide - Lasang Secret Adventure, Initao-Libertad, Misamis Oriental (2011- 2012)

Duties and Responsibilities

Greet, register visitors and issue safety devises.

Conduct short briefing to the visitors about the dos and don'ts before entering the area or inside the forest.

Escort or providing direction to tourist.

Describe tour points of interest and respond to questions.

Monitor the groups activity to ensure everyone

Complies with the sites safety precaution.

Maintains cleanliness of the facility.

Assist visitors when they need help.

Distributes brochures and Sell souvenirs

Sales Associate/Sales Lady – Garments and Shoe Limketkai Mall Lapasan, Cagayan de Oro City. (May 2010 – November 2010)

Duties and Responsibilities

Greeting customer who enter the store

Assisting the customer to find the item they want and when they need help.

Answering queries from customer.

Reporting discrepancies and problems to the supervisor.

Dealing with customer refunds.

Responsible dealing with customer complaints.

Attaching price tags to merchandise on the shop floor.

Maintain personal grooming as per standards to represent a positive image.

Comply with all company policies and procedures. PERSONAL DETAILS:

Birth date : August 16, 1988

Legal Status : Single

Age : 32

Height : 5’2

Sex : Female

Citizenship : Filipino

Skills : Proficient in MS Word and MS PowerPoint

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