Manager Sales
Resume:
Mark A. Budde
Omro, WI *****
*************@*****.***
EXECUTIVE SUMMARY:
A professional account manager with 20+ years of experience and a proven record of achievement. A keen ability to earn and develop long-term business relationships with the deftness to earn their trust. An experienced manager working directly with customers and employees over the phone and in person. A team player looking to advance my career as a professional.
EXPERIENCE:
Vallen Distribution (formerly Hagemeyer N.A.) – Eastern Wisconsin
Account Manager/ Site Manager (September 2013 – Present)
Develop and manage a brand-new sales region for the company with focus on industrial safety and MRO/OEM industrial supplies. Developed a $150,000 (annual sales) territory into a $6.5 million (annual sales) territory
Implemented large corporate contract while directing and managing multiple individuals to provide inventory and services to the customers point of use locations through multiple customer plants
oOversaw an off-site warehouse ($2 million of inventory), managed 3 employees responsible for maintain customer stocking levels, cycle counts of inventory and continuous improvements at the customer sites.
Focus on expanding new business, establishing & developing relationships with customers, and developing pipeline project opportunities with customers in OEM, industrial MRO, and manufacturing channels.
Establish customer matrixes to determine contract compliance with cost savings, supplier engagement, and increase sales goals.
Cold-calling, relationship management, customer service, territory scheduling, and reporting
State of Wisconsin DWD – Appleton, WI
Adjudicator (November 2012 to August 2013)
Application of the Department of Workforce law to determine eligibility for unemployment compensation
Conflict resolution between the past employee and employer on unemployment compensation based on investigation of each individual case, witness statements, and interpretation of the law.
A to Z VENDING, INC. – Northeast Wisconsin
General Manager (June 2011 – September 2012)
Coordinated all aspects of the sales, marketing, customer retention, and customer service of the company’s customer base that was roughly $2.5 million in annual revenue.
Diagnosed the inventories, cost of goods, and new product alternatives; rectified the inventory/order process and improved weekly cashflow by 30%
Analyzed and managed 8 delivery routes for optimum efficiency while maintaining the best possible service to maximize our labor force
Employee reviews, hiring, and overall management of the employees to report directly to the owner
W.W. GRAINGER INC. – Northern Wisconsin
Account Manager (April 2005 – June 2011)
Expanded an assigned/established customer base of $2 to $4 million in annual sales with average growth rates of 10% to 20% annually
Articulated business drivers, balance sheets, and total cost of ownership concepts to the executives and decision makers, while continuing to establish and expand long-term business relationships
Analyzed customers’ requisition to check process to determine inefficiencies to streamline procedures and reduce costs
Compiled inventory data to establish a matrix of the movement of goods within a storage area to determine usage, overstock, and obsolete products on the customers’ shelves
Development of energy savings and sustainability initiatives on lighting, HVAC, and other renewable energy sources for the healthcare and manufacturing facilities
Indirectly manage customer service representatives, inventory management staff and branch employees on day-to-day contact within my account base
OFFICE TECHNOLOGY, INC. - Wisconsin
Senior Account Manager – Design Solutions Specialist (August 2004 – May 2005)
Maintaining and prospecting relationships with manufacturing customers throughout the southern portion of Wisconsin
Upgrading and converting the customer’s current computer aided design (CAD) software to our offerings
Consultative selling to provide the customers the appropriate CAD software, process assessment consulting, training, and technical support packages
Build strong relationships with my customers through complete honesty, integrity and always putting the customer first
J.J. KELLER & ASSOCIATES, INC. – Minnesota, Missouri, Arkansas, Kansas, Illinois
Account Executive – National Accounts (June 1999 – July 2004)
The complete management of internal and external resources to provide the products and services needed to comply with DOT and OSHA regulations
Strategize and develop action plans to penetrate the accounts and gain executive access while maintaining key relationships with existing contacts
The development of long-term business partnerships for high profile customers
The solutions include corporate endorsed purchase programs, tax and safety services, OSHA and DOT consulting services, process assessments, and customized safety programs
Sales Associate (June 1995 – May 1999)
Continuous maintenance and growth of customer accounts that resulted in internal promotions to positions with more responsibility
Telephone prospecting for new customers and contacts within the division
The role included the communication with assigned accounts, promotion of the products, customizing products to customer’s specifications, and customer service
EDUCATION:
Bachelor of Business Administration
University of Wisconsin – Oshkosh
Major in Marketing
Course work included: Physical Distribution, Professional Purchasing, Retail Management, and Marketing Strategy
SKILLS AND ACCOMPLISHMENTS:
Dimensions of Professional Selling Certification
Proficient with Excel Spreadsheets, Microsoft Word, and PowerPoint Presentations
Behavior-Based and Knowledge Based Selling Technique Certifications
GE Lighting and Electrical Institute participant
REFERENCES AVAILABLE UPON REQUEST
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